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Director Process Improvement Jobs (NOW HIRING)

Oscar Health

Director, Process Improvement

Tempe, AZ · Hybrid

$162K - $213K/yr

We're hiring a Director, Process Improvement to join our Insurance Operations. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on ...

Oscar Health

Director, Process Improvement

Tempe, AZ · Hybrid

$162K - $213K/yr

We're hiring a Director, Process Improvement to join our Insurance Operations. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on ...

Oscar Health

Director, Process Improvement

New York, NY · Hybrid

$180K - $236K/yr

We're hiring a Director, Process Improvement to join our Insurance Operations. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on ...

Oscar Health

Director, Process Improvement

New York, NY · Hybrid

$180K - $236K/yr

We're hiring a Director, Process Improvement to join our Insurance Operations. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on ...

Namely

Director, Process Improvement

Tempe, AZ · On-site

$162.45 - $213.22/hr

We're hiring a Director, Process Improvement to join our Insurance Operations. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on ...

Namely

Director, Process Improvement

Manhattan, NY · On-site

$180.50 - $236.91/hr

We're hiring a Director, Process Improvement to join our Insurance Operations. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on ...

Oscar Health

Director, Process Improvement

New York, NY · On-site

$180K - $236K/yr

We're hiring a Director, Process Improvement to join our Insurance Operations. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on ...

Oscar Health

Director, Process Improvement

Tempe, AZ · On-site

$162K - $213K/yr

We're hiring a Director, Process Improvement to join our Insurance Operations. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on ...

RCN Management Company

WI · On-site

$135 - $180/hr

A Day in the Life of the Director, Process Improvement and Operational Excellence The Director, Process Improvement and Operational Excellence leads consumer focused process improvement initiatives ...

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Director Process Improvement information

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$49.5K

$113.5K

How much do director process improvement jobs pay per year?

As of Aug 15, 2026, the average yearly pay for director process improvement in the United States is $108,847.00, according to ZipRecruiter salary data. Most workers in this role earn between $113,000.00 and $113,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a director of process improvement, and how can they effectively address them?

Directors of Process Improvement often encounter challenges such as resistance to change, aligning cross-functional teams, and ensuring consistent process adoption across departments. To address these issues, it's important to foster open communication, provide clear data-driven justifications for changes, and involve key stakeholders early in the process. Building strong relationships and providing ongoing training can also help drive successful implementation and long-term process improvements.

What does a director of process improvement do?

A director of process improvement oversees initiatives to enhance operational efficiency and effectiveness within an organization. They analyze existing processes, identify areas for optimization, and lead teams to implement changes using methodologies like Lean or Six Sigma. This role often requires strong leadership, project management skills, and a deep understanding of business operations.

What are the key skills and qualifications needed to thrive as a director of process improvement, and why are they important?

To thrive as a Director of Process Improvement, you need expertise in process optimization methodologies (such as Lean, Six Sigma), strong analytical skills, and typically a relevant bachelor's or master's degree. Familiarity with process mapping tools, data analytics platforms, and industry-recognized certifications like Six Sigma Black Belt are highly valuable. Exceptional leadership, change management, and communication skills distinguish top performers in this role. These competencies are crucial for driving continuous improvement, achieving organizational efficiency, and successfully leading cross-functional teams through complex change initiatives.
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What are the most commonly searched types of Process Improvement jobs?

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Director Process Improvement jobs near you
Infographic showing various Director Process Improvement job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, 4% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $108,847 per year, or $52.3 per hour.

Director, Process Improvement

Oscar Health

Tempe, AZ • Hybrid

$162K - $213K/yr

Full-time

PTO

Re-posted 5 days ago

Oscar Health rating

6.9

Company rating: 6.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

257th of 308 rated insurance

Job description

Hi, we're Oscar. We're hiring a Director, Process Improvement to join our Insurance Operations.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family.

About the role:

You will lead a team in implementing process improvement opportunities while ensuring we remain compliant and meet our contractual goals. You will develop and implement an operating plan for improving efficiency, scaling operations and ensuring the achievement of departmental performance metrics and goals. You will lead and execute key strategic initiatives that not only optimize workflows but also allow Oscar to stay competitive in the market.

You will report into the SVP, Insurance Operations.

Work Location: This position is based in our Tempe, Arizona office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Pay Transparency: The base pay for this role is: $162,453- $213,220 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants, and annual performance bonuses.

Responsibilities:

  • Lead, coach and develop a high-performing team of managers and their reports
  • Provide structure and support for your team, allowing them to keep their focus on delivering key initiatives
  • Develop and continuously improve foundational processes
  • Ensure operational compliance with all relevant regulatory/ accreditation agencies and meets contractual requirements
  • Lead team to surface data, process, and technology issues through proactive identification, measurement, and monitoring of operations; partner cross functionally to develop end-to-end strategy that leverages these insights to scale
  • Manage, develop and maintain relationships cross-functionally to drive multi department collaboration to drive results for strategic initiatives
  • Own team vision and strategy including quarterly vital setting and multi-year roadmap
  • Other duties as assigned

Requirements:

  • Bachelor's Degree in related field or 4+ years of commensurate experience
  • 10+ years experience in healthcare strategy and operations, and or related field
  • 6+ years of leadership experience
  • 2+ years of experience in program management and/or process design or implementation

Bonus points:

  • Master's degree
  • Health Insurance, or Management Consulting experience with a focus on healthcare
  • Lean / Six Sigma experience
  • Financial modeling experience

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