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Process Improvement Associate Jobs (NOW HIRING)

Oscar Health

Associate, Process Improvement

Atlanta, GA · Remote

$84K - $101K/yr

We're hiring an Associate, Process Optimization to join our Member Provider Service Optimization team. Oscar is the first health insurance company built around a full stack technology platform and a ...

Oscar Health

Associate, Process Improvement

Dallas, TX · Remote

$84K - $101K/yr

We're hiring an Associate, Process Optimization to join our Member Provider Service Optimization team. Oscar is the first health insurance company built around a full stack technology platform and a ...

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Process Improvement Associate information

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$40K

$90.7K

$133K

How much do process improvement associate jobs pay per year?

As of Jun 19, 2026, the average yearly pay for process improvement associate in the United States is $90,650.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,000.00 and $103,000.00 per year, depending on experience, location, and employer.

What is the difference between Process Improvement Associate vs Business Analyst?

AspectProcess Improvement AssociateBusiness Analyst
Required CredentialsTypically a bachelor's degree in business, operations, or related field; certifications like Lean or Six Sigma are commonBachelor's degree in business, finance, or related; certifications like CBAP or Six Sigma are advantageous
Work EnvironmentOften in manufacturing, healthcare, or corporate settings focusing on process efficiencyIn various industries including finance, IT, and consulting, analyzing business needs and solutions
Employer & Industry UsageUsed by companies aiming to optimize processes and reduce costsUsed by organizations to improve business operations and implement technology solutions

While both roles focus on improving organizational efficiency, the Process Improvement Associate primarily concentrates on streamlining processes through methodologies like Lean or Six Sigma. The Business Analyst, on the other hand, often has a broader scope, analyzing business needs, gathering requirements, and recommending solutions, which may include process improvements. Both roles require analytical skills and certifications, but their focus areas and typical industries differ slightly.

What are Process Improvement Associates?

Process Improvement Associates are professionals who analyze and optimize business processes within an organization to increase efficiency, reduce costs, and improve quality. They collect data, identify areas for improvement, and collaborate with various teams to implement changes. These associates often use methodologies like Lean, Six Sigma, or Kaizen to guide their efforts. Their goal is to streamline operations and support the organization's strategic objectives.

What are some common challenges faced by Process Improvement Associates when implementing new procedures?

Process Improvement Associates often encounter resistance to change from team members who are accustomed to existing workflows. Building consensus and clearly communicating the benefits of proposed improvements is essential to gaining buy-in. Additionally, balancing multiple projects and ensuring that process changes align with organizational objectives can be challenging. Successful associates typically collaborate closely with cross-functional teams to gather feedback, address concerns, and monitor the effectiveness of implemented solutions.

What are the key skills and qualifications needed to thrive as a Process Improvement Associate, and why are they important?

To thrive as a Process Improvement Associate, you need strong analytical skills, knowledge of process mapping methodologies, and a relevant degree in business, engineering, or a related field. Familiarity with Lean, Six Sigma, and process management software like Microsoft Visio or Minitab is commonly required, and certifications such as Lean Six Sigma Green Belt are often preferred. Outstanding communication, problem-solving abilities, and a collaborative mindset help individuals stand out in this role. These skills enable effective identification and implementation of process enhancements, driving efficiency and value within organizations.
What cities are hiring for Process Improvement Associate jobs? Cities with the most Process Improvement Associate job openings:
What are the most commonly searched types of Process Improvement jobs? The most popular types of Process Improvement jobs are:
What states have the most Process Improvement Associate jobs? States with the most job openings for Process Improvement Associate jobs include:
What job categories do people searching Process Improvement Associate jobs look for? The top searched job categories for Process Improvement Associate jobs are:
Process Improvement Associate jobs near you
Infographic showing various Process Improvement Associate job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $90,650 per year, or $43.6 per hour.
Process Improvement Associate I

Process Improvement Associate I

JP Morgan Chase

Columbus, OH • On-site

Full-time

Medical, Retirement

Posted 9 days ago

JPMorgan Chase & Co. rating

8.1

Company rating: 8.1 out of 10

Based on 470 frontline employees who took The Breakroom Quiz

46th of 141 rated banks

Job description

Join a dynamic team which drives transformative change by collaborating with senior leaders to re-engineer core business components. We drive operational excellence by optimizing processes and elevating customer experiences. Our mission is to foster a culture of continuous improvement, enhancing employee engagement and mitigating risks. Committed to delivering substantial financial benefits, we shape a future where innovation and excellence are at the core of every endeavor. 

As a Process Improvement Associate I within JPMorganChase, you will play a pivotal role in enhancing operational efficiency and reducing risk by supporting the development and implementation of strategic process improvement initiatives. Leveraging your broad knowledge of process improvement principles and practices, you will utilize AI, process mining, and data analysis to identify opportunities for simplification, reduce manual touch points, and drive digital transformation through innovative tools. Your work will have a significant impact within your department, as you support business leaders by taking on initiatives that address core operational challenges and enable long-term value creation. You are expected to analyze data, craft compelling narratives to communicate complex ideas, and collaborate with diverse teams and their members to achieve common goals. Your ability to innovate, adapt to change, and take ownership of tasks will be crucial in driving service-delivery improvement and achieving departmental objectives.

Job responsibilities  

  • Employ Lean Six Sigma methodologies and AI-infused analytical techniques to support process improvement engagements and solve business problems.
  • Use Prompt Engineering, process mining, and digital tools-including artificial intelligence and automation platforms-to analyze large quantities of data, apply a range of analytical tools, synthesize insights, and support the development of strategic solutions.
  • Support the creation of compelling narratives, leveraging AI-driven data visualization and storytelling tools to influence action on key business decisions and change initiatives.
  • Ensure quality and timeliness of deliverables by utilizing automation and intelligent workflow management tools.
  • Support project leads on their deliverables and meet timelines
  • Work well in a fast-growing environment with the ability to deliver on time, adapting to new AI and digital technologies as they are implemented.
  • Contribute to the growth of team capabilities through continuous delivery, enhancement, innovation, and adoption of AI-powered process improvement solutions.
Required qualifications, capabilities, and skills  
  • Developed proficiency in data analytics, with experience in interpreting models and diagrams to represent and communicate data requirements and assets. 
  • Flexibility to work effectively with stakeholders and colleagues at all levels
  • Baseline knowledge of artificial intelligence foundations, with some exposure to data and knowledge, learning from experience, reasoning and planning, and safe human AI interaction. 
  • Possess strong problem-solving abilities
  • Ability to take ownership of tasks 
  • Foundational knowledge in creating presentations, both written and verbal, tailored for targeted audiences.  
Preferred qualifications, capabilities, and skills  
  • Utilize systems thinking to analyze complex processes and identify areas for optimization and integration. 
  • Motivated to deliver high-quality work to drive business outcomes 
  • Ability to manage multiple demands with sense of urgency and drive
  • Exceptional interpersonal and collaboration skills within a team environment
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

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