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Process Improvement Manager Jobs in Rochester, NY

Qualitrol

Senior Process Engineering

Fairport, NY · On-site

$83 - $155/hr

Our culture is one of continuous improvement. We each come into work every day striving to make the ... Organized, self‑directed, and able to manage multiple priorities.Experience integrating ...

Ralliant

Senior Process Engineering

Fairport, NY · On-site

$83.40 - $155/hr

Our culture is one of continuous improvement. We each come into work every day striving to make the ... CAPEX project management experience. * Driven to get results and make impactful changes.

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All JobsProcess Improvement JobsProcess Improvement Manager JobsProcess Improvement Manager Jobs in Rochester, NY

Process Improvement Manager information

See Rochester, NY salary details

$44.9K

$101.6K

$148K

How much do process improvement manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for process improvement manager in Rochester, NY is $101,557.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,900.00 and $119,900.00 per year, depending on experience, location, and employer.

What is a process improvement manager?

A process improvement manager oversees the daily operations of a business or organization and suggests ways to improve efficiency and productivity. As a process improvement manager, you use software systems and other tools to collect data about processes. You analyze the information, identify areas that need improvement, and develop more efficient production systems. Qualifications to become a process improvement manager include several years of experience in the industry, especially in leadership roles.

What does a process improvement manager do?

A Process Improvement Manager is responsible for analyzing business processes and identifying areas where efficiency, quality, or productivity can be improved. They use methodologies like Lean, Six Sigma, or Kaizen to streamline workflows, reduce waste, and enhance customer satisfaction. Their role often involves leading cross-functional teams, implementing best practices, and measuring the impact of improvements. Ultimately, they help organizations save time and resources while delivering better results.

What are the key skills and qualifications needed to thrive as a process improvement manager, and why are they important?

To thrive as a Process Improvement Manager, you need expertise in process analysis, project management, and a strong background in business or engineering, often supported by a bachelor’s degree and certifications like Six Sigma or Lean. Familiarity with process mapping tools, data analysis software, and continuous improvement methodologies is typically required. Exceptional problem-solving, communication, and leadership skills help drive change and foster cross-functional collaboration. These capabilities are crucial for identifying inefficiencies, implementing sustainable improvements, and achieving organizational goals.

What are some common challenges process improvement managers face when implementing new initiatives, and how can they be addressed?

Process Improvement Managers often encounter resistance to change from employees who are accustomed to established workflows. Gaining buy-in from stakeholders and ensuring clear communication across departments are critical for successful implementation. To address these challenges, it's important to involve team members early in the process, provide training, and highlight the benefits of proposed improvements. Regular feedback sessions and transparent progress updates also help foster collaboration and minimize pushback.

What is the difference between Process Improvement Manager vs Business Analyst?

AspectProcess Improvement ManagerBusiness Analyst
Required CredentialsBachelor's degree; certifications like Six Sigma or LeanBachelor's degree; certifications like CBAP or PMI-PBA
Work EnvironmentLeads process optimization projects across departmentsAnalyzes business needs and recommends solutions
Employer & Industry UsageManufacturing, healthcare, finance, and techIT, finance, consulting, and corporate sectors

The Process Improvement Manager focuses on optimizing processes and implementing efficiency strategies, often leading cross-functional teams. In contrast, a Business Analyst primarily analyzes business requirements and recommends solutions to improve operations. While both roles require analytical skills and certifications like Six Sigma, their core responsibilities and work environments differ, making each role unique in organizational impact.

More about Process Improvement Manager jobs

What are the most commonly searched types of Process Improvement jobs in Rochester, NY?

The most popular types of Process Improvement jobs in Rochester, NY are:

What job categories do people searching Process Improvement Manager jobs in Rochester, NY look for?

The top searched job categories for Process Improvement Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Process Improvement Manager jobs?

Cities near Rochester, NY with the most Process Improvement Manager job openings:

Process Improvement Manager jobs near you
Infographic showing various Process Improvement Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $101,557 per year, or $48.8 per hour.

Business Process Improvement Manager

Regional Transit Service

Rochester, NY • On-site

$78K - $84K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Business Process Improvement Manager

Reports To: Chief Technology & Innovation Officer

Salary Range: $78,000–$84,000 annually (depending on experience)

Make an Impact at RTS

At RTS, we connect our community to the people, places, and opportunities that matter most. We're looking for a collaborative, solutions-oriented leader to help improve how our organization operates. If you enjoy leading projects, streamlining processes, and driving meaningful change, this is an opportunity to make a lasting impact while growing your career.

Why Join RTS?

Staying Healthy

  • Medical, Dental & Vision Insurance
  • Flexible Spending Account (FSA)

Feeling Secure

  • Pension Plan
  • NYS Deferred Compensation Plan
  • Life, Disability & Supplemental Insurance

Work-Life Balance

  • 17 days of PTO upon hire
  • Paid Holidays
  • Employee Assistance Program
  • 24/7 Fitness Center
  • Wellness Program
  • Culture & Inclusion Council
  • Public Service Loan Forgiveness (PSLF)
  • Employee Discounts & More

About the Role

The Business Process Improvement Manager leads cross-functional initiatives that improve how RTS works. This role combines project management, Lean Six Sigma, systems thinking, and data analysis to streamline operations, improve customer service, and deliver measurable business results.

RTS does not provide visa sponsorship or relocation assistance.

What You'll Do

  • Lead business process improvement projects from planning through implementation.
  • Analyze workflows, identify inefficiencies, and recommend process improvements.
  • Apply Lean Six Sigma and continuous improvement methodologies.
  • Facilitate process mapping, root cause analysis, and stakeholder workshops.
  • Develop project plans, documentation, schedules, budgets, and performance metrics.
  • Analyze operational and financial data to support strategic decisions.
  • Improve customer service and operational workflows across departments.
  • Lead change management efforts and ensure successful implementation of new processes.
  • Perform other duties as assigned.

What We're Looking For

Required Qualifications

  • Bachelor's degree in Industrial Engineering, Systems Engineering, Business, Operations Management, Project Management, or a related field.
  • Three (3) years of experience in project management, process improvement, or a related field. Equivalent combinations of education and experience will be considered.
  • Strong customer service, communication, and relationship-building skills.

Preferred Qualifications

  • Project Management Professional (PMP) certification.
  • Lean Six Sigma Green Belt certification or higher.

Knowledge, Skills & Abilities

  • Leadership and stakeholder engagement skills.
  • Experience with Lean Six Sigma and continuous improvement methodologies.
  • Strong analytical, financial, and problem-solving abilities.
  • Excellent written, verbal, and presentation skills.
  • Ability to manage multiple projects and priorities.
  • Familiarity with project management and process mapping tools.

Working Conditions & Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit while using hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to walk, talk, hear, see, and use a computer. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.  The employee is occasionally required to stand, reach with hands and arms, and stoop, kneel, crouch, or crawl.

The employee must regularly lift and/or move up to 20 pounds. The noise level in the work environment is usually moderate. The employee may occasionally be required to travel commercially.

Equal Employment Opportunity

Rochester Genesee Regional Transportation Authority (RGRTA) is committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, national origin, citizenship or immigration status, sex, sexual orientation, gender identity, pregnancy, age, veteran status, disability, genetic information, or any other protected characteristic protected by applicable federal, state, or local law. RGRTA will provide reasonable accommodations to qualified applicants and employees with known disabilities unless doing so would impose an undue hardship on the operation of the organization.