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Continuous Process Improvement Manager Jobs in Rochester, NY

B.S. or equivalent experience, preferably in continuous improvement, business process development ... Change Management. * Expert Excel skills required. OTHER SKILLS and ABILITIES: * JDE experience ...

Interact with necessary business processes and system owners to effectively understand requirements ... Effectively utilize a standardized project lifecycle and management methodology to manage projects ...

Continuous Improvement

Rochester, NY · On-site

$77K - $95K/yr

Interact with necessary business processes and system owners to effectively understand requirements ... Effectively utilize a standardized project lifecycle and management methodology to manage projects ...

Continuous Improvement

Rochester, NY · On-site

$77K - $95K/yr

Interact with necessary business processes and system owners to effectively understand requirements ... Effectively utilize a standardized project lifecycle and management methodology to manage projects ...

As a Senior Manager, you will leverage your skills and professional networks to deliver quality ... and drive continuous process improvement What You Must Have - At least a Bachelor's degree - At ...

As a Manager, you will enhance your leadership style by motivating, developing, and inspiring ... to drive continuous process improvement - Providing coaching and feedback to team members to ...

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Continuous Process Improvement Manager information

See Rochester, NY salary details

$44.9K

$101.6K

$148K

How much do continuous process improvement manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for continuous process improvement manager in Rochester, NY is $101,557.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,900.00 and $119,900.00 per year, depending on experience, location, and employer.

What does a continuous improvement manager do?

A continuous improvement manager oversees efforts to enhance business processes, increase efficiency, and reduce waste within an organization. They analyze workflows, implement process improvements, and often use tools like Lean or Six Sigma to achieve operational excellence.

What is another title for a continuous improvement manager?

A continuous improvement manager is often also called a process improvement manager, operational excellence manager, or Lean manager. These roles focus on optimizing workflows, reducing waste, and enhancing efficiency within organizations, often requiring skills in methodologies like Six Sigma or Kaizen. The titles may vary depending on the industry or company structure but generally refer to similar responsibilities.

How much do continuous improvement managers make in the US?

Continuous improvement managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries can increase with certifications like Lean or Six Sigma and experience in process optimization tools.

How much does a continuous improvement specialist make at Pfizer?

A Continuous Process Improvement Manager at Pfizer typically earns between $80,000 and $120,000 annually, depending on experience, location, and level of certification. The role often requires knowledge of Lean, Six Sigma, and process optimization tools, with salaries reflecting industry standards for similar positions in the pharmaceutical sector.

What does a Continuous Process Improvement Manager do?

A Continuous Process Improvement Manager is responsible for analyzing and improving organizational processes to enhance efficiency, quality, and productivity. They use methodologies like Lean, Six Sigma, or Kaizen to identify areas for improvement, eliminate waste, and streamline workflows. Their role often involves collaborating with different departments, leading training sessions, and managing projects to ensure sustainable improvements are implemented. By continuously monitoring and refining business processes, they help organizations achieve operational excellence and better meet business goals.

What are some common challenges faced by Continuous Process Improvement Managers, and how can they be addressed?

Continuous Process Improvement Managers often encounter resistance to change and difficulty in securing buy-in from stakeholders. Overcoming these challenges typically involves clear communication of the benefits of proposed changes, engaging team members early in the process, and demonstrating quick wins to build trust. Collaborating with cross-functional teams and providing ongoing training also play crucial roles in fostering a culture of continuous improvement. Building strong relationships and maintaining transparency help ensure smoother implementation of process enhancements.

What are the key skills and qualifications needed to thrive as a Continuous Process Improvement Manager, and why are they important?

To thrive as a Continuous Process Improvement Manager, you need expertise in process analysis, project management, and a strong background in methodologies such as Lean, Six Sigma, or Kaizen, often supported by relevant certifications. Familiarity with process mapping tools, data analysis software, and quality management systems is commonly required. Strong leadership, communication, and change management skills help facilitate collaboration and drive organizational buy-in. These skills ensure effective identification and implementation of improvements that increase efficiency, reduce waste, and support business goals.

What is the difference between Continuous Process Improvement Manager vs Business Analyst?

AspectContinuous Process Improvement ManagerBusiness Analyst
Primary FocusOptimizing processes and workflowsAnalyzing business needs and requirements
CertificationsLean, Six Sigma, PMP often preferredCBAP, PMI-PBA beneficial
Work EnvironmentManufacturing, healthcare, finance, industries focused on process efficiencyIT, finance, consulting, project-driven environments
Key SkillsProcess analysis, project management, change managementRequirements gathering, data analysis, stakeholder communication

The Continuous Process Improvement Manager and Business Analyst roles often overlap in analyzing and improving processes. However, the manager primarily focuses on implementing efficiency initiatives and process optimization, while the analyst concentrates on gathering requirements and analyzing data to inform business decisions. Both roles require analytical skills and certifications like Lean or Six Sigma, but their day-to-day tasks and industry applications differ.

What job categories do people searching Continuous Process Improvement Manager jobs in Rochester, NY look for? The top searched job categories for Continuous Process Improvement Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Continuous Process Improvement Manager jobs? Cities near Rochester, NY with the most Continuous Process Improvement Manager job openings:

Business Process Improvement Manager

Regional Transit Service

Rochester, NY • On-site

$78K - $84K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Job description

JOB SUMMARY:
The Business Process Improvement Manager at RGRTA leads cross-functional initiatives to analyze business processes, optimize systems, and deliver measurable operational improvements. This role combines a project management discipline with Lean Six Sigma methodologies, systems thinking, and logistics insight to drive enterprise-wide transformation. The position manages the full business process lifecycle while analyzing workflows, improving information flow, identifying waste and aligning technology with business needs and cost scenarios.

REPORTS TO: Chief Technology and Innovation Officer

COMPENSATION:$78,000 - $84,000 annually (depending on experience)

BENEFITS INCLUDE:

  • Staying Healthy: Medical, Dental,and Vision (Dental & Vision currently free), Flexible Spending Account (FSA)
  • Feeling Secure: Disability Insurance, Pension Plan, NY State Deferred Compensation Plan, Life & Accidental Death & Dismemberment (AD&D) Insurance, Accident Insurance, Group Specified Disease Insurance, and Hospital Insurance
  • Work-Life Balance: Paid Time Off (PTO: 17 days upon hire; accrue additional time after 1 year), Employee Assistance Program, Paid Holidays, On-site Fitness Center open 24/7, Employee Wellness Program, Culture & Inclusion Council, BJ's Wholesale Club Discount, and more!

Click here to view current medical plan rates!

ESSENTIAL FUNCTIONS:

  • Analyze and map business processes, workflows, and information flows to identify inefficiencies and improvement opportunities.
  • Apply Lean, Six Sigma, and continuous improvement methodologies to optimize operations and reduce waste.
  • Comfortable constructively challenging existing norms and engaging stakeholders in conversations that uncover deeper process drivers.
  • Lead end-to-end project management including planning, execution, monitoring, and closure of strategic initiatives.
  • Collaborate with cross-functional teams to align project goals with organizational comprehensive plan strategy.
  • Develop and maintain project documentation including: business requirements, functional requirements, data analysis, charts / dashboards, charters, schedules, risk registers, and communication plans.
  • Facilitate process mapping workshops and root cause analysis sessions to drive stakeholder engagement and solution design.
  • Proficient in analyzing cost structures, identifying inefficiencies, and recommending fiscally responsible solutions.
  • Manage project budgets, forecasts, and financial reporting in coordination with the finance department.
  • Ensure effective change management and stakeholder communication throughout the project lifecycle. Ensure successful transition of completed projects to operational teams with proper documentation and training.
  • Regularly track and report on key performance indicators, project milestones, and benefits realization.
  • Analyze and improve customer service workflows, including intake, triage, and escalation processes, to reduce resolution time and enhance service quality.
  • Lead cross-functional efforts to redesign how assignments, information, parts, etc. are captured, routed, tracked, and resolved, ensuring clear ownership, timely follow-up, and consistent communication.
  • Other duties as assigned.

EDUCATION & EXPERIENCE:

  • Bachelor's Degree in Industrial Engineering, Systems Engineering, Business, Operations Management, Project Management, or a related field.
  • Minimum of three (3) years of professional experience in project management or process improvement. Equivalent combinations of education and experience will be considered. PMP certification holders given preference. Lean Six Sigma Green Belt or higher given preference.
  • Excellent Customer Service skills, including but not limited to the ability to clearly and effectively communicate with customers, are a must.
KNOWLEDGE, SKILLS & ABILITIES:
  • Strong leadership and stakeholder engagement skills.
  • Proficiency in Lean Six Sigma, and continuous improvement methodologies.
  • Ability to analyze and optimize business processes and information systems.
  • Strong capability to interpret financial data, model cost scenarios, and support strategic investment decisions.
  • Understanding of logistics, operations, and systems management principles.
  • Excellent written, verbal, and presentation skills.
  • Proficiency in project management tools that foster collaboration and transparency.
  • Strong analytical and critical thinking skills.
  • Ability to manage multiple projects and priorities simultaneously.
  • Familiarity with process mapping tools.
PHYSICAL DEMANDS & WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit while using hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk, hear, see, and use a computer. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is occasionally required to stand, walk, reach with hands and arms, and stoop, kneel, crouch, or crawl.
The noise level in the work environment is usually moderate.

ADDITIONAL INFORMATION:

Rochester Genesee Regional Transportation Authority (RGRTA) is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship and/or immigration status, sex, sexual orientation, gender identity, pregnancy, age, veteran status, disability, genetic information, or any other protected characteristic under applicable federal or state law. RGRTAwill make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.