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Operations Director Jobs (NOW HIRING)

Cushman & Wakefield

Operations Director

Chicago, IL · On-site

Job Title Operations Director Summary The Operations Director is a strategic, hands-on operations leader responsible for the operational health, financial management, and service delivery of Cushman ...

Lambda Chi Foundation

Operations Director

Carmel, IN · On-site

$85K - $95K/yr

Operations Director Organization: Lambda Chi Foundation Direct Reports: Administration Officer, Associate Director of Data Enrichment, Salesforce Administrator Reports To: Vice President-Engagement ...

Chick-fil-A

Operations Director

Camp Hill, PA · On-site

$25/hr

Chick-fil-A Operations Director Needed! Are you looking for a dynamic work environment where teamwork and leadership thrive? Do you want to be part of a loving community that values its members? If ...

SBM Management Services LP

Operations Director

Austin, TX · On-site

$165K - $175K/yr

Operations Director Compensation: $165,000-$175,000 Shift: Monday - Friday (8am - 5pm) (On-call) (Some weekend work) Job Overview The Operations Director will be responsible for directing and ...

OTG Exp

Operations Director

Houston, TX · On-site

$90K - $100K/yr

Operations Director Location: IAH Airport Compensation:$90k -$100k Reports to: Operations Director Who We Are On the Go has elevated the dining and retail experience for travelers by bringing ...

Chick-fil-A

Operations Director

East Syracuse, NY · On-site

$23 - $30/hr

As an Operations Director, you will work directly with the local Owner/Operator to execute our business strategy. You will lead a team of talented Directors and leaders, driving results while ...

SBM

Operations Director

Austin, TX · On-site

$165 - $175/hr

Operations Director# ** ****Now Hiring: Operations Director****Compensation: $165,000-$175,000****Shift: Monday - Friday (8am - 5pm) (On-call) (Some weekend work)****Job Overview**The Operations ...

Workstream

Operations Director

Mansfield, TX · On-site

$90 - $130/hr

Chick-fil-A - Operations Director Opportunity Are you a highly skilled and motivated individual seeking to lead and develop a team in the food and beverage industry? Do you thrive in a positive ...

Chick-fil-A

Operations Director

Rochester, MN · On-site

$65K - $74K/yr

Operations Director at Chick-fil-A Chick-fil-A Rochester is growing! On November 6th we opened our 2nd restaurant and are looking for leaders to join our team. Are you highly skilled and motivated to ...

Be Pro Be Proud

Operations Director

Little Rock, AR · On-site

The level of direct operational oversight varies by state, depending on each state's relationship with national -- ranging from full management of Tour Managers and schedulers (e.g., Alabama ...

Chick-fil-A

Operations Director

Brunswick, GA · On-site

$63K/yr

Paid training to enhance your skill Operations Director The Operations Director will passionately lead operations with a group of highly trained professionals at Chick-fil-A Brunswick. Our current ...

Chick-fil-A

Operations Director

Mansfield, TX · On-site

$60K - $85K/yr

Chick-fil-A - Operations Director Opportunity Are you a highly skilled and motivated individual seeking to lead and develop a team in the food and beverage industry? Do you thrive in a positive ...

Chick-fil-A

Operations Director

Mansfield, TX · On-site

$60K - $85K/yr

Chick-fil-A - Operations Director Opportunity Are you a highly skilled and motivated individual seeking to lead and develop a team in the food and beverage industry? Do you thrive in a positive ...

Dynisco

Operations Director

Franklin, MA · On-site

Operations Director Location: Franklin, MA Reports To: President, Dynisco Instruments LLC About Dynisco Dynisco Instruments LLC (www.dynisco.com) is a global leader in providing innovative solutions ...

Chick-fil-A

Operations Director

Rochester, MN · On-site

$65K - $74K/yr

Operations Director at Chick-fil-A Chick-fil-A Rochester is growing! On November 6th we opened our 2nd restaurant and are looking for leaders to join our team. Are you highly skilled and motivated to ...

Chick-Fil-A

Operations Director

Dallas, TX · On-site

$18 - $21/hr

DESCRIPTION An operations director is given a specific area of the restaurant to lead. Common Operation's Director positions include Front of House Director, Back of House Director, Food Safety ...

BGT Interior Solutions

Operations Director

Houston, TX · On-site

$100K - $130K/yr

Job Summary BGT's Operations Director will oversee the planning, directing, and coordinating of all material by creating and enforcing Standard Operating Procedures (SOPs). During the production ...

Hearst Newspapers

Operations Director

Sacramento, CA

$45K - $56K/yr

The Operations Director is responsible for the technical execution of linear live and live-to-tape, local news, and programming; direct, instruct and cue talent and other production crew members ...

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Operations Director information

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$34K

$107.7K

$179.5K

How much do operations director jobs pay per year?

As of Aug 25, 2026, the average yearly pay for operations director in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What does an operations director do?

An Operations Director is responsible for overseeing the daily operations of a company or organization, ensuring that business processes run efficiently and effectively. They develop and implement operational policies, manage budgets, and work closely with other executives to align operations with the organization’s strategic goals. Operations Directors also lead teams, monitor key performance indicators, and drive continuous improvement initiatives to enhance productivity and profitability.

What are the key skills and qualifications needed to thrive as an operations director, and why are they important?

To thrive as an Operations Director, you need extensive experience in operations management, strategic planning, and a relevant degree such as business administration or supply chain management. Familiarity with ERP systems, data analytics tools, and project management certifications like PMP are commonly required. Exceptional leadership, problem-solving, and communication skills help drive team performance and organizational change. These skills and qualities are crucial for ensuring efficient business operations, achieving strategic goals, and sustaining competitive advantage.

How does an operations director typically collaborate with other departments to drive organizational success?

An Operations Director works closely with leaders from departments such as finance, human resources, sales, and IT to ensure organizational goals are met efficiently. This collaboration often involves regular cross-functional meetings, joint planning sessions, and aligning operational strategies with broader business objectives. By fostering open communication and building strong relationships across teams, the Operations Director helps identify process improvements, solve bottlenecks, and support company-wide initiatives. This cross-departmental teamwork is essential for streamlining operations and achieving sustainable growth.

What is the difference between Operations Director vs Operations Manager?

AspectOperations DirectorOperations Manager
ResponsibilitiesOversees multiple departments, sets strategic goals, and manages overall operationsManages daily operations within a specific department or area
Required CredentialsBachelor’s degree, often MBA, extensive experience in operationsBachelor’s degree, relevant experience in operations management
Work EnvironmentExecutive-level, strategic planning, cross-departmental coordinationTeam leadership, process management, operational oversight
Industry UsageCommon in large organizations and corporationsFound in organizations of all sizes, more operational focus

The Operations Director typically holds a higher strategic role, overseeing multiple departments and setting long-term goals, while the Operations Manager focuses on managing daily operations within specific areas. Both roles require relevant experience and credentials, but the Operations Director operates at a broader, more strategic level.

Is operations a high paying job?

Operations Director roles are typically among the higher-paying management positions, with salaries varying based on industry, company size, and location. These roles often require strong leadership, strategic planning, and experience in supply chain, logistics, or process improvement. Compensation can include base salary, bonuses, and benefits, reflecting the level of responsibility involved.
More about Operations Director jobs

What cities are hiring for Operations Director jobs?

Cities with the most Operations Director job openings:

What are the most commonly searched types of Operations jobs?

The most popular types of Operations jobs are:

Who are the top companies hiring for Operations Director jobs?

The top employers for Operations Director jobs are:

What states have the most Operations Director jobs?

States with the most job openings for Operations Director jobs include:

What job categories do people searching Operations Director jobs look for?

The top searched job categories for Operations Director jobs are:

Operations Director jobs near you
Infographic showing various Operations Director job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Operations Director

Chicago, IL • On-site

Cushman & Wakefield
Real Estate • 10K+ employees

7.4

Company rating: 7.4 out of 10

Based on 159 frontline employees who took The Breakroom Quiz

113th of 205 rated real estate companies

People enjoy working here

Good employer

Recommended by students

Learn more about Cushman & Wakefieldexternal

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

Job description

Job Title
Operations Director
Job Description Summary
The Operations Director is a strategic, hands-on operations leader responsible for the operational health, financial management, and service delivery of Cushman & Wakefield's Chicago market, which also serves as the corporate headquarters office. This is a high-impact role supporting 200+ employees and brokers across two office locations (downtown and suburban), requiring strong leadership presence, sound business judgment, and the ability to translate market priorities into reliable operational outcomes.
This leader directly manages the Operations Manager and Facilities Manager, and provides oversight for operations support staff, while ensuring administrative and operational functions are delivered efficiently across the market. The Operations Director partners closely with the Market Leader, Director of Brokerage, and the Regional Director of Operations to implement strategic initiatives, develop the annual business plan and budget, and act as a steward for operational excellence across the sub-region.
This position reports directly to the Regional Director of Operations, Midwest.
Job Description
Market Operations Leadership
  • Own the operational health and performance of the Chicago office and corporate headquarters; establish consistent routines, standards, and service expectations.
  • Serve as a strategic business partner to the Market Leader on operational priorities, planning, and execution.
  • Act as the primary escalation point for operational & personnel issues; drive timely resolution and implement preventative controls to reduce recurring friction.
  • Drive process improvement and operational efficiency across office functions; standardize best practices and ensure adoption.
  • Collaborate with counterparts in other markets and sub-regions to learn and utilize best operational practices.
  • Demonstrate expertise across all facets of the company's brokerage business, specifically services provided and clients served.

People Leadership & Culture
  • Directly manage, mentor, and develop the Operations Manager, Facilities Manager, and operations support staff; set clear expectations, coach performance, and build a culture of accountability.
  • Partner with HR to recruit, onboard, develop, and retain operations/support talent; own the full hiring lifecycle including job description development, interviewing, and Day 1 readiness coordination.
  • Prepare and deliver annual performance reviews and KPIs; own the annual compensation review and reward processes for the market; and work in conjunction with HR on performance issues.
  • Coordinate training and enablement for operational policies, procedures, and tools to ensure consistent service delivery.
  • Foster an inclusive, high-engagement environment across the office and headquarters.

Financial & Business Management
  • Direct all financial management for the market, including monthly and annual operating budgets, forecasts, pipeline, and reporting; assess variances for the market and service lines.
  • Support the Market Leader and Regional Director of Operations in developing the annual business plan and budget; solicit input from service lines and market leads at pre-budget meetings.
  • Review and approve expense reports, T&E, commission documentation, payables, and resourcing needs at the local level, in accordance with policy.
  • Oversee deal documentation, Revenue Summary Document approval, and adherence to policy; work with Legal Counsel on standard contract/agreement changes as needed.
  • Oversee invoice processing and expense coding in Workday; review outstanding receivables and determine collection strategy with the Market Leader.
  • Promote CRM compliance for pipeline and revenue reporting; communicate finalized pipeline to market and service line leadership.

Facilities, Vendor & Office Services
  • Oversee facilities management including relocations, buildouts, lease management, vendor relations, and compliance/record retention, in partnership with the Facilities Manager.
  • Solicit and negotiate vendor bids, contracts, and pricing; ensure vendor records are maintained in Workday Vendor Management.
  • Oversee the purchasing and maintenance of office supplies and equipment.
  • Maintain and implement the business continuity and emergency preparedness plan.
  • Coordinate office moves and space planning in conjunction with IT, Telecom, and Real Estate.

Systems, Compliance & Administration
  • Ensure full utilization of C&W tools and resources, including Workday, and the firm's CRM platform (Salesforce).
  • Track broker licenses, professional memberships, and continuing education requirements; follow up on delinquencies.
  • Ensure compliance with company policies, record-keeping requirements, and industry/regulatory standards.
  • Coordinate office events and conferences in partnership with Marketing and PR.

Background, Experience and Competencies
  • Bachelor's degree preferred, or equivalent combination of education and professional experience, preferably in commercial real estate.
  • 8-10 years of progressively responsible experience in operations, business management, commercial real estate, human resources, finance, or a professional services environment, including direct people management experience.
  • 4+ years of experience managing a multi-functional team of 25+ direct/indirect reports (required).
  • Experience supporting a commercial real estate brokerage platform and operating effectively within a matrixed organization preferred.
  • Demonstrated ability to lead and develop high-performing teams while providing strategic direction, coaching, mentoring, and performance management.
  • Strong financial acumen with experience in budgeting, forecasting, variance analysis, revenue reporting, expense management, and business planning.
  • Proven ability to build strong partnerships with Leadership, fee-earners, service line leaders, HR, Finance, Legal, Marketing, Research, IT, and other key stakeholders.
  • Demonstrated success managing multiple priorities and urgent deliverables while balancing long-term strategic initiatives and operational excellence objectives.
  • Strong written and verbal communication skills with the executive presence and business judgment necessary to interact effectively with leaders at all levels of the organization.
  • Advanced proficiency in Microsoft Office Suite (especially Excel); experience with Workday, Salesforce, and financial reporting tools preferred.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $ 127,500.00 - $150,000.00
Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us.
INCO: "Cushman & Wakefield"

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