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Valet Living
Valet Living

60 Valet Living Operations Director Jobs Hiring Near You

Valet Living

Operations Manager

Washington, DC · On-site

$70K - $80K/yr

Valet Living is looking for an Operations Manager who's ready to take charge-leading a team of Area Leaders, optimizing processes, and ensuring we deliver top-notch service to our clients. This role ...

Valet Living

Part-Time Lead Service Valet

Florence, KY · On-site

$22/hr

Reporting to the Operations Manager, this hands-on role supports service coverage, quality control ... At Valet Living, we don't just provide essential services, we build careers, create opportunities ...

Valet Living

Part-Time Lead Service Valet

Covington, KY · On-site

$22/hr

Reporting to the Operations Manager, this hands-on role supports service coverage, quality control ... At Valet Living, we don't just provide essential services, we build careers, create opportunities ...

Valet Living

Part Time Lead Service Valet

Hartford, CT

$24/hr

Reporting to the Operations Manager, this hands-on role supports service coverage, quality control ... At Valet Living, we don't just provide essential services, we build careers, create opportunities ...

Valet Living

Area Leader

Austin, TX

$23.50 - $25.50/hr

Supervise Operations. Drive Service Excellence. Grow Your Career. Valet Living is hiring a field-based Area Leader to help oversee our nightly waste, recycling, and compost collection services. In ...

Valet Living

Part-Time Lead Service Valet

Pittsburgh, PA · On-site

$22/hr

Reporting to the Operations Manager, this hands-on role supports service coverage, quality control ... At Valet Living, we don't just provide essential services, we build careers, create opportunities ...

Valet Living

Part-Time Lead Service Valet

Aurora, IL · On-site

$23/hr

Reporting to the Operations Manager, this hands-on role supports service coverage, quality control ... At Valet Living, we don't just provide essential services, we build careers, create opportunities ...

Valet Living

Part-Time Lead Service Valet

Elgin, IL · On-site

$23/hr

Reporting to the Operations Manager, this hands-on role supports service coverage, quality control ... At Valet Living, we don't just provide essential services, we build careers, create opportunities ...

Valet Living

At Valet Living, our growth is fueled by strong partnerships with the largest owners, operators ... Develop and deliver customized, consultative presentations aligned to client goals, operational ...

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Valet Living Jobs Information

What is it like to work at Valet Living?

Valet Living is a company that prioritizes a culture of teamwork, innovation, and customer satisfaction, fostering a collaborative environment where employees can grow and develop their skills.

The company operates a decentralized structure, with teams working closely together to provide services such as trash and recycling collection, package delivery, and community maintenance, often in residential communities and neighborhoods. Valet Living's mission is to enhance the quality of life for residents and property managers through exceptional service and attention to detail.

Working at Valet Living may appeal to individuals who value flexibility, autonomy, and the opportunity to work outdoors or in a fast-paced community setting, with opportunities for career advancement and professional development within a growing company.

What makes Valet Living an attractive place to work?

Valet Living is a leading provider of amenities management services to the multifamily housing industry, offering a unique blend of property management expertise and customer-focused solutions. The company's workplace culture values innovation, collaboration, and employee growth, with opportunities for professional development and advancement in a dynamic and supportive environment. By joining Valet Living, individuals can contribute to the company's mission of enhancing the living experience for residents and communities, while also pursuing their own career goals and aspirations.

Do workers at Valet Living get paid breaks?

Sometimes. Only some people get paid breaks.
42% of people say they don’t get paid breaks.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and May 2026.

Does Valet Living pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
80% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and May 2026.

Do part-time workers get paid time off at Valet Living?

Most people who work part-time don’t get paid time off.
88% of people who work part-time say they don’t get paid time off
Based on data from 16 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at Valet Living?

Most people don’t get paid time off from work.
79% of people say they don’t get paid time off.
Based on data from 19 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 91% of people with changing schedules find out their shifts one week or less ahead of time.
  • 9% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 11 people who took the Breakroom Quiz between November 2024 and March 2026.

Do workers at Valet Living worry about hours?

Some people worry about getting enough hours.
50% of people report they worry about getting enough hours.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and March 2026.

Do Valet Living workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
61% report that they don’t have enough control over which shifts they work.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and March 2026.

How easy is it for Valet Living workers to change shifts?

Some people find it hard to change shifts.
38% of people report that it’s hard to change shifts if they need to.
Based on data from 8 people who took the Breakroom Quiz between November 2024 and January 2026.

How easy is it to get time off at Valet Living?

Some people find it hard to get time off.
48% of people report it’s hard to get time off.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and May 2026.

Do Valet Living managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
75% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and March 2026.

Do jobs at Valet Living spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
27% of people report that their job takes up time that they don’t get paid for.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and March 2026.

How easy is it to take sick days at Valet Living?

Most people find it easy to take sick days.
70% of people report that it’s easy to take time off if they are sick.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and May 2026.

Is working at Valet Living good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
57% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 7 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at Valet Living feel treated with respect by their managers?

Most people feel treated with respect by their managers.
84% of people say they’re treated with respect by their managers.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Valet Living get to take their breaks without interruption?

Most people get breaks without interruption.
80% of people report that they get to take their breaks without interruption.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and May 2026.

Is it stressful to work at Valet Living?

Some people feel stressed out here.
44% of people say they often feel stressed out at work.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Valet Living enjoy their jobs?

Only some people enjoy their job.
37% of people report they don’t enjoy their job.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Valet Living recommend working with their team?

Only some people recommend working with their team.
40% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people get enough training when they start at Valet Living?

Most people got enough training when they started.
74% of people report they got enough training when they started working here.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people get support to advance at Valet Living?

Most people aren’t given support to advance their career here.
In the last year, 71% of people report not being given support to advance their career here.
Based on data from 31 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people think Valet Living’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and May 2026.

Do workers feel well informed about how Valet Living is doing?

Only some people feel well informed about how the company is doing.
64% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and May 2026.
What other companies are hiring for Operations Director jobs?
What are the most popular jobs at Valet Living?
What are the most popular categories at Valet Living?
Infographic showing various Operations Director job openings at Valet Living in the United States as of July 2026, with employment types broken down into 4% Full Time, and 96% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.
Independent Senior Living Operations Director

Independent Senior Living Operations Director

American House Senior Living Communities

Bonita Springs, FL

Full-time

Posted 3 days ago

American House Senior Living rating

6.1

Company rating: 6.1 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

117th of 238 rated social care providers

Job description

Independent Living Operations Director Position Summary

Under the direction of the Regional Director of Operations, the Director of Resident Engagement is responsible for ensuring that the programs and services delivered are consistent with American House’s philosophy of Senior Living and the highest level of customer service provided for our residents and communities, supporting their ongoing efforts to maintain and increase occupancy and deliver an exceptional resident experience, along with management of daily operations.

Qualifications and Required Experience for Operations Director:

  • Degree in hospitality, business or related field preferred.
  • Two years high-end hospitality management experience strongly preferred
  • Ability to read and interpret financial statements and manage a budget preferred.
  • Experience in sales and marketing preferred.
  • Supervisory experience preferred.
  • Excellent communication skills and a compassion for older adults.
  • A valid driver’s license, error-free driving record and current auto insurance 

Primary Responsibilities for Operations Director: 

  • Director of Resident Engagement ensures the highest quality of customer service is available for our residents.
  • Create and maintain a high level of resident and employee satisfaction.
  • Responsible for sales initiatives and community outreach.
  • Perform welcome orientation with new residents.
  • Communicate the corporate mission, vision, values and goals to all staff at the community
  • Foster a sense of enthusiasm, self-worth and team spirit at the community
  • Network with local groups to generate community awareness of American House.
  • Update knowledge and industry trends to keep your Community in the mainstream regarding services, amenities, and competition.
  • Proficiency with software applications/programs/tools used by American House.
  • Responsible for preparing and submitting Monthly Executive Summary Report.
  • Engage with department community Pillar Directors (i.e. Culinary, Life Enrichment, and Wellness) on developing and implementing new initiatives, ensuring accountability and adoption of new changes at the community level, and providing feedback on successes or challenges
  • Assist in developing and achieving the operating budget.
  • Maintain regulatory compliance where applicable.
  • Be familiar with and practice the job duties listed in the Executive Director Manual.
  • Hire and supervise employees, ensuring adequate staffing.
  • Ensure the Employee satisfaction survey is completed. Ensure action plans are created and followed
  • Ensure a Resident Satisfaction Survey is completed. Ensure action plans are created and followed
  • Monitor labor costs and hours and address concerns and action plans with the community directors
  • Ensure the Regional Director of Operations is informed of major issues and make suggestions and presentations for change and improvements
  • Regularly walk the community using the “ready for company” checklist.
  • Responsible for knowing all information in the employee-handbook.

#indhp


Founded in 1979, American House Senior Living Communities’ vision is to provide high-quality housing for senior at a price affordable for retirees and their families. That vision of excellence has endured for nearly 40 years and expanded to serve residents at a number of senior housing communities. Our mission is to enrich the lives of those we serve, providing an environment that fosters meaningful relationships. Our vision is to be an innovative senior housing company that created sustainable excellence and stakeholder value, with an unparalleled commitment to passionate care provided by compassionate people.

What American House Senior Living employees say

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