Director of Operations Services Summary The Director of Operations Services is responsible for ... Bojangles.com. Education:no requirementsEmployment Type: FULL_TIME
7 Bojangles Operations Director Jobs Hiring Near You
Director of Operations Services Summary The Director of Operations Services is responsible for ... Bojangles.com. Education:no requirementsEmployment Type: FULL_TIME
Director of Operations Services Summary The Director of Operations Services is responsible for ... Bojangles.com.
Quick apply
Director of Operations Services Summary The Director of Operations Services is responsible for ... Bojangles.com.
Area Director
Arden, NC · On-site
$70K/yr
Do you want to oversee multiple restaurant operations and make a real impact on sales and growth ... C., Bojangles, Inc. is a highly differentiated and growing restaurant operator and franchisor ...
Area Director
Arden, NC · On-site
$70K/yr
Do you want to oversee multiple restaurant operations and make a real impact on sales and growth ... C., Bojangles, Inc. is a highly differentiated and growing restaurant operator and franchisor ...
Area Director
$70K/yr
Do you want to oversee multiple restaurant operations and make a real impact on sales and growth ... Bojangles.com.
Quick apply
Area Director
$70K/yr
Do you want to oversee multiple restaurant operations and make a real impact on sales and growth ... Bojangles.com.
Assistant Manager
Commerce, GA · On-site
$17 - $19/hr
... directing daily business operations. The assistant general manager should be experienced in a ... Welcome to Bojangles in Commerce GA, Cornelia GA, and Lavonia GA; where delicious flavors and ...
Quick apply
Assistant Manager
Commerce, GA · On-site
$17 - $19/hr
... directing daily business operations. The assistant general manager should be experienced in a ... Welcome to Bojangles in Commerce GA, Cornelia GA, and Lavonia GA; where delicious flavors and ...
Assistant Manager
$16 - $18/hr
... directing daily business operations. The assistant general manager should be experienced in a ... Welcome to Bojangles in Commerce GA, Cornelia GA, and Lavonia GA; where delicious flavors and ...
Quick apply
Assistant Manager
$16 - $18/hr
... directing daily business operations. The assistant general manager should be experienced in a ... Welcome to Bojangles in Commerce GA, Cornelia GA, and Lavonia GA; where delicious flavors and ...
Assistant Manager
$16 - $18/hr
... directing daily business operations. The assistant general manager should be experienced in a ... Welcome to Bojangles in Commerce GA, Cornelia GA, and Lavonia GA; where delicious flavors and ...
Quick apply
Assistant Manager
$16 - $18/hr
... directing daily business operations. The assistant general manager should be experienced in a ... Welcome to Bojangles in Commerce GA, Cornelia GA, and Lavonia GA; where delicious flavors and ...
Bojangles Jobs Information
What is it like to work at Bojangles?
Bojangles' culture is centered around a strong sense of community and customer satisfaction, emphasizing the importance of friendly service and high-quality food.
The company operates as a fast-food chain with a team structure that includes restaurant managers, shift leaders, and crew members, working together to maintain a clean and efficient work environment. Bojangles' mission is to serve 'Southern hospitality' to its customers, with a focus on traditional Southern-style food and a welcoming atmosphere.
Working at Bojangles may appeal to individuals who value a fast-paced work environment, opportunities for advancement, and a company that prioritizes community involvement and customer satisfaction.
The company operates as a fast-food chain with a team structure that includes restaurant managers, shift leaders, and crew members, working together to maintain a clean and efficient work environment. Bojangles' mission is to serve 'Southern hospitality' to its customers, with a focus on traditional Southern-style food and a welcoming atmosphere.
Working at Bojangles may appeal to individuals who value a fast-paced work environment, opportunities for advancement, and a company that prioritizes community involvement and customer satisfaction.
Do workers at Bojangles get paid breaks?
No. Most people don’t get paid breaks.
90% of people say they don’t get paid breaks.
Based on data from 133 people who took the Breakroom Quiz between June 2025 and June 2026.
90% of people say they don’t get paid breaks.
Based on data from 133 people who took the Breakroom Quiz between June 2025 and June 2026.
Does Bojangles pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
97% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 63 people who took the Breakroom Quiz between January 2026 and July 2026.
97% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 63 people who took the Breakroom Quiz between January 2026 and July 2026.
At Bojangles, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
34% of people say they have to use vacation days when they’re out sick.
Based on data from 62 people who took the Breakroom Quiz between June 2025 and June 2026.
34% of people say they have to use vacation days when they’re out sick.
Based on data from 62 people who took the Breakroom Quiz between June 2025 and June 2026.
Are part-time workers able to get health insurance from Bojangles?
Most people who work part-time can't get health insurance.
72% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 25 people who took the Breakroom Quiz between November 2024 and March 2025.
72% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 25 people who took the Breakroom Quiz between November 2024 and March 2025.
Do part-time workers get paid time off at Bojangles?
Most people who work part-time don’t get paid time off.
75% of people who work part-time say they don’t get paid time off
Based on data from 64 people who took the Breakroom Quiz between June 2025 and June 2026.
75% of people who work part-time say they don’t get paid time off
Based on data from 64 people who took the Breakroom Quiz between June 2025 and June 2026.
Is the health insurance from Bojangles affordable enough for their workers?
Most people say the health insurance costs are okay.
69% of people say the health insurance costs are okay
Based on data from 39 people who took the Breakroom Quiz between June 2025 and May 2026.
69% of people say the health insurance costs are okay
Based on data from 39 people who took the Breakroom Quiz between June 2025 and May 2026.
Do people get paid time off at Bojangles?
Some people get paid time off from work.
57% of people say they don’t get paid time off.
Based on data from 164 people who took the Breakroom Quiz between July 2025 and July 2026.
57% of people say they don’t get paid time off.
Based on data from 164 people who took the Breakroom Quiz between July 2025 and July 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 154 people who took the Breakroom Quiz between July 2025 and July 2026.
- 90% of people with changing schedules find out their shifts one week or less ahead of time.
- 5% of people with changing schedules find out their shifts two weeks ahead of time.
- 3% of people with changing schedules find out their shifts three weeks ahead of time.
- 1% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 154 people who took the Breakroom Quiz between July 2025 and July 2026.
Do workers at Bojangles worry about hours?
Some people worry about getting enough hours.
51% of people report they worry about getting enough hours.
Based on data from 154 people who took the Breakroom Quiz between July 2025 and July 2026.
51% of people report they worry about getting enough hours.
Based on data from 154 people who took the Breakroom Quiz between July 2025 and July 2026.
Do Bojangles workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
43% report that they don’t have enough control over which shifts they work.
Based on data from 147 people who took the Breakroom Quiz between July 2025 and July 2026.
43% report that they don’t have enough control over which shifts they work.
Based on data from 147 people who took the Breakroom Quiz between July 2025 and July 2026.
How easy is it for Bojangles workers to change shifts?
Some people find it hard to change shifts.
52% of people report that it’s hard to change shifts if they need to.
Based on data from 110 people who took the Breakroom Quiz between June 2025 and June 2026.
52% of people report that it’s hard to change shifts if they need to.
Based on data from 110 people who took the Breakroom Quiz between June 2025 and June 2026.
How easy is it to get time off at Bojangles?
Some people find it hard to get time off.
42% of people report it’s hard to get time off.
Based on data from 138 people who took the Breakroom Quiz between June 2025 and June 2026.
42% of people report it’s hard to get time off.
Based on data from 138 people who took the Breakroom Quiz between June 2025 and June 2026.
Do Bojangles managers change schedules at the last minute?
Some managers change people’s schedules at the last minute.
36% of people say their manager changes their shift schedule at the last minute.
Based on data from 149 people who took the Breakroom Quiz between June 2025 and June 2026.
36% of people say their manager changes their shift schedule at the last minute.
Based on data from 149 people who took the Breakroom Quiz between June 2025 and June 2026.
Do jobs at Bojangles spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 141 people who took the Breakroom Quiz between July 2025 and July 2026.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 141 people who took the Breakroom Quiz between July 2025 and July 2026.
How easy is it to take sick days at Bojangles?
Some people find it hard to take sick days.
42% of people report that it’s hard to take time off if they are sick.
Based on data from 60 people who took the Breakroom Quiz between December 2025 and June 2026.
42% of people report that it’s hard to take time off if they are sick.
Based on data from 60 people who took the Breakroom Quiz between December 2025 and June 2026.
Is a Bojangles job good for students?
Most students say this is a good place to work if you’re studying.
77% of students report this is a good place to work if you’re studying.
Based on data from 69 people who took the Breakroom Quiz between June 2025 and June 2026.
77% of students report this is a good place to work if you’re studying.
Based on data from 69 people who took the Breakroom Quiz between June 2025 and June 2026.
Is working at Bojangles good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
50% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 38 people who took the Breakroom Quiz between June 2025 and May 2026.
50% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 38 people who took the Breakroom Quiz between June 2025 and May 2026.
Do people at Bojangles feel treated with respect by their managers?
Most people feel treated with respect by their managers.
69% of people say they’re treated with respect by their managers.
Based on data from 175 people who took the Breakroom Quiz between July 2025 and July 2026.
69% of people say they’re treated with respect by their managers.
Based on data from 175 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people at Bojangles get to take their breaks without interruption?
Most people get breaks without interruption.
77% of people report that they get to take their breaks without interruption.
Based on data from 134 people who took the Breakroom Quiz between June 2025 and June 2026.
77% of people report that they get to take their breaks without interruption.
Based on data from 134 people who took the Breakroom Quiz between June 2025 and June 2026.
Is it stressful to work at Bojangles?
Most people feel stressed out here.
81% of people say they often feel stressed out at work.
Based on data from 178 people who took the Breakroom Quiz between July 2025 and July 2026.
81% of people say they often feel stressed out at work.
Based on data from 178 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people at Bojangles enjoy their jobs?
Only some people enjoy their job.
49% of people report they don’t enjoy their job.
Based on data from 156 people who took the Breakroom Quiz between June 2025 and June 2026.
49% of people report they don’t enjoy their job.
Based on data from 156 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people at Bojangles recommend working with their team?
Only some people recommend working with their team.
52% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 67 people who took the Breakroom Quiz between January 2026 and July 2026.
52% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 67 people who took the Breakroom Quiz between January 2026 and July 2026.
Do people get enough training when they start at Bojangles?
Some people didn’t get enough training when they started.
50% of people report they didn’t get enough training when they started working here.
Based on data from 60 people who took the Breakroom Quiz between January 2026 and July 2026.
50% of people report they didn’t get enough training when they started working here.
Based on data from 60 people who took the Breakroom Quiz between January 2026 and July 2026.
Do people get support to advance at Bojangles?
Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 62 people who took the Breakroom Quiz between January 2026 and July 2026.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 62 people who took the Breakroom Quiz between January 2026 and July 2026.
Do people think Bojangles’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 60 people who took the Breakroom Quiz between January 2026 and July 2026.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 60 people who took the Breakroom Quiz between January 2026 and July 2026.
Do workers feel well informed about how Bojangles is doing?
Only some people feel well informed about how the company is doing.
60% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 174 people who took the Breakroom Quiz between July 2025 and July 2026.
60% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 174 people who took the Breakroom Quiz between July 2025 and July 2026.
What other companies are hiring for Operations Director jobs?
What are the most popular jobs at Bojangles?
What are the most popular categories at Bojangles?
Bojangles rating
4.9
Based on 413 frontline employees who took The Breakroom Quiz
64th of 103 rated fast food restaurants
Job description
Director of Operations
Services
Summary
The Director of Operations Services is
responsible for leading and scaling the Special Events business while driving
operational excellence across restaurant systems, product testing, and
procedural development. This role owns the strategy and execution for Special
Events growth-both organic and inorganic-delivering revenue and EBITDA
performance while enhancing brand visibility and guest conversion into
restaurant traffic.
In addition, this role serves as a key
operational leader for product testing, process innovation, and
cross-functional execution, ensuring new initiatives translate into sustainable
guest count growth and improved restaurant performance.
Essential Duties and Responsibilities
Special Events
Strategy & Leadership
Develop and execute a comprehensive strategy to grow Special
Events revenue and EBITDA.
Identify and evaluate new market opportunities and partnerships to
drive inorganic growth.
Negotiate and execute agreements with licensees to maximize
financial performance and brand alignment.
Manage and develop licensee relationships, ensuring adherence to
brand standards and contribution to brand equity.
Oversee staffing, operations, and execution of subcontracted
events to ensure efficiency and profitability.
Maintain a strong leadership bench, including direct management of
team members.
Guest Experience
& Brand Impact
Drive best-in-class guest experiences across all Special Events
venues.
Leverage events as a strategic channel to increase restaurant
guest traffic and sales.
Ensure consistency in brand standards across all event
environments.
Financial
Performance & Reporting
Own and deliver against established sales and EBITDA targets while
managing within budget.
Provide regular performance reporting and insights to executive
leadership.
Monitor P&L performance and optimize cost structures to
improve flow-through.
Product Testing
& Operational Innovation
Lead the development, coordination, and execution of market tests
for new products, procedures, and equipment.
Partner cross-functionally with Menu Innovation, Quality
Assurance, Training, IT, POS, and Operations teams.
Design and implement structured testing methodologies, including:
o Market/store
selection
o Marketing
plans
o Success
criteria definition
o Training
and execution oversight
o Feedback
collection and analysis
Identify and resolve operational execution gaps to improve success
rates at the restaurant level.
Support successful product launches that drive sustainable sales
and guest count growth.
Operational
Excellence & Process Development
Develop, document, and continuously improve operational
procedures, including:
o
Menu item preparation and ingredient handling
o
Restaurant systems (banking, inventory, cleaning, customer
service)
o
Equipment and packaging standards
Serve as a subject matter expert on operational processes and
product standards.
Identify opportunities to simplify procedures and improve
operational efficiency.
Maintain and manage operational databases (e.g., iForm,
FlexPrint).
Ensure alignment with the annual Operations Plan and track
execution progress.
Field Engagement
& Continuous Improvement
Conduct regular field visits to stay connected to restaurant
operations and challenges.
Collaborate with field leaders to refine testing, training, and
operational strategies.
Lead or support additional operations projects based on business
needs.
Additional Responsibilities
Attend meetings, conferences, and project calls as needed.
Draft and distribute communications to support initiatives and
alignment across teams.
To perform this job
successfully, an individual must be able to perform each essential job duty and
responsibility satisfactorily. The additional requirements listed below are
representative of the knowledge, skill, education, experience, and/or ability required.
Reasonable accommodation may be made to enable individuals with disabilities to
perform the essential functions.
Founded in 1977 in Charlotte, N.C., Bojangles, Inc. is a highly differentiated and growing restaurant operator and franchisor dedicated to serving customers high-quality, craveable food made from Southern recipes. Bojangles prepares all of its proprietary menu items from scratch and there are no microwaves in its restaurants. A special blend of seasonings gives the food its unique Bojangles flavor. The restaurants core menu features Bojangles famous chicken, made-from-scratch buttermilk biscuits, flavorful fixins and Legendary Iced Tea steeped the old-fashioned way. Bojangles broad breakfast menu is served fresh all day, every day and features biscuit sandwiches such as Cajun Filet, steak and country ham. Bojangles menu also features unique fixins such as Dirty Rice, Cajun Pintos and Green Beans. First franchised in 1978, Bojangles has more than 690 locations throughout the southeast U.S. For more information, visit www.Bojangles.com.
Education:no requirementsEmployment Type: FULL_TIMEWhat Bojangles employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Bojangles
Sourced by ZipRecruiter
Bojangles' Restaurants began as the dream of Jack Fulk and Richard Thomas, two veteran restaurant operators who predicted rising consumer demand for good food served in a quick-service environment. They based their concept on three attributes: distinctive flavor, high-quality products made-from-scratch, and a festive restaurant design with friendly service. Bojangles' isn't just in communities across the South, we're a part of them. From parades and festivals to charity events and community fundraising, we're right there supporting all those who make our restaurants and company a success. We are a locally-owned company with Christian values. We praise the hard work of our staff and encourage them to achieve their goals , as we know they are responsible for our success. We offer a team-oriented work environment along with the opportunity to serve the best biscuits, chicken, and legendary iced tea in the industry!
Industry
Food services and drinking places
Company size
5,001 - 10,000 Employees
Headquarters location
Charlotte, NC, US
Year founded
1977