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Online Operations Jobs (NOW HIRING)

E-Commerce Operations Manager

Bridgeton, NJ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description Bell Nursery is seeking an experienced E-Commerce / Online Operations Manager to lead and scale our online and distribution operations. This role is responsible for ensuring efficient ...

Cybersecurity/Network Engineer

Chantilly, VA · On-site

  • Medical

  • Retirement

  • PTO

It also includes developing updated guidance for online operations and identifying new technologies for potential integration into the Customer's technology and systems baseline. Finally, this ...

Cybersecurity/Network Engineer

Chantilly, VA · On-site

  • Medical

  • Retirement

  • PTO

It also includes developing updated guidance for online operations and identifying new technologies for potential integration into the Customer's technology and systems baseline. Finally, this ...

Operations Project Manager

Scottsdale, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Keep the online training calendar current and accurate. * Upload and maintain up-to-date online Learning Management System (LMS) Roadmaps for all Operations Roles. Project Monitoring and Solutions:

Operations Project Manager

Scottsdale, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Keep the online training calendar current and accurate. * Upload and maintain up-to-date online Learning Management System (LMS) Roadmaps for all Operations Roles. Project Monitoring and Solutions:

Operations Project Manager

Scottsdale, AZ

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Keep the online training calendar current and accurate. * Upload and maintain up-to-date online Learning Management System (LMS) Roadmaps for all Operations Roles. Project Monitoring and Solutions:

Operations Project Manager

Scottsdale, AZ · On-site

$70 - $100/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Keep the online training calendar current and accurate. * Upload and maintain up-to-date online Learning Management System (LMS) Roadmaps for all Operations Roles. Project Monitoring and Solutions:

SAIC is seeking an IT Systems Engineer to develop updated guidance for online operations and identify new technologies for integration into a technology and systems baseline, driving the future of ...

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Online Operations information

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How much do online operations jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for online operations in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What is online operations?

Online Operations refers to the management and optimization of a company's digital platforms, processes, and services. Professionals in this field oversee daily online activities, ensure websites and digital tools function smoothly, and coordinate with other teams to support e-commerce, customer service, and digital marketing efforts. Their role often includes monitoring website performance, troubleshooting technical issues, and implementing strategies to improve user experience and operational efficiency.

What are the key skills and qualifications needed to thrive in online operations?

Thriving in Online Operations requires strong analytical abilities, project management skills, and a solid understanding of digital platforms or e-commerce, often supported by a degree in business, IT, or a related field. Familiarity with tools like Google Analytics, content management systems (CMS), and customer relationship management (CRM) software is typically expected. Exceptional problem-solving, communication, and adaptability are crucial soft skills that help professionals excel in this dynamic environment. These competencies are important to ensure efficient online processes, seamless customer experiences, and adaptability to rapidly evolving digital trends.

What are some common challenges faced by professionals in online operations and how can they be addressed?

Professionals in Online Operations often encounter challenges such as managing high volumes of digital transactions, ensuring seamless platform performance, and quickly resolving technical issues or customer inquiries. To address these challenges, it’s important to develop strong organizational and problem-solving skills, stay up-to-date with the latest operational tools, and maintain effective communication with cross-functional teams like IT, customer support, and marketing. Being proactive in monitoring systems and regularly participating in team meetings can also help anticipate and mitigate potential issues before they escalate.

What is the difference between Online Operations vs Customer Support Specialist?

AspectOnline OperationsCustomer Support Specialist
Primary RoleManage online processes, platform maintenance, and digital workflowsAssist customers, resolve issues, and provide product support
Required SkillsDigital tools, process management, technical troubleshootingCommunication, problem-solving, product knowledge
Work EnvironmentOnline, remote or office-basedOnline, call centers, or in-person
Common CertificationsProject management, digital marketing, technical certificationsCustomer service certifications, communication skills training

Online Operations and Customer Support Specialists both work in digital environments, but Online Operations focuses on managing online platforms and processes, while Customer Support Specialists handle direct customer interactions. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

More about Online Operations jobs

What cities are hiring for Online Operations jobs?

Cities with the most Online Operations job openings:

What are the most commonly searched types of Operations jobs?

The most popular types of Operations jobs are:

What states have the most Online Operations jobs?

States with the most job openings for Online Operations jobs include:

Infographic showing various Online Operations job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,222 per year, or $19.8 per hour.

Full-time

Re-posted 8 days ago


Job description

PROLIM (www.prolim.com) is currently seeking Senior Online Operations Coordinator for one of our top Client for Location: Austin, TX
Qualified candidates can directly send your updated resume and contact info via email: vishal.tigalannavar@prolim.com
  • Primary (80%):
    • High-touch partner support across two channels
    • Root cause analysis & troubleshooting complex issues
    • Cross-functional coordination during escalations
    • Respond to partner inquiries (features, bugs, ops issues)
    • Identify trends & provide actionable feedback
  • Secondary (20%):
    • Workflow improvement & documentation
    • Product/issue specialization
    • Knowledge resource development
    • Training new employees
Must-Have Qualifications
  • Experience:
    • 3+ years in ops, customer/technical support, or partner management
    • Proven record resolving complex issues
    • Global/cross-cultural collaboration
  • Core Competencies:
    • Analytical problem-solving & compliance awareness
    • Clear written communication (templates, professional tone)
    • Technical investigations across multiple systems
    • Navigating ambiguity & low-volume/high-complexity tickets
    • Collaboration & escalation management
    • Strong operational judgment
  • Technical:
    • Excellent written English
    • Excel/data tools proficiency

About PROLIM Corporation
PROLIM is a leading provider of end-to-end IT, PLM and Engineering Services and Solutions for Global 1000 companies. They understand business as much as technology, and help their customers improve their profitability and efficiency by providing high value technology consulting, staffing, and project management outsourcing services.
Their IT and PLM consulting offerings include; Advisory, PLM Software/Services, Program Management, Solution Architecture Training/Staffing, Cloud Solutions, Servers/Networking, Infrastructure, ERP Practices and QA Services. Engineering services include Data Translation, CAD/CAM/CAE, Process & Product Engineering, Prototyping, and Testing/Validation within a wide range of markets and industries.