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Online Operations Jobs (NOW HIRING)

SAIC is seeking an IT Systems Engineer to develop updated guidance for online operations and identify new technologies for integration into a technology and systems baseline, driving the future of ...

Retail Sales Associate

Lafayette, LA · On-site

$12.50 - $14.25/hr

Additionally, our Retail Sales Associates will occasionally support our online operations as needed. Golfballs.com fosters a positive culture among the team, and this position will be a leader of our ...

Retail Sales Associate

Lafayette, LA · On-site

$12.50 - $14.25/hr

Additionally, our Retail Sales Associates will occasionally support our online operations as needed. Golfballs.com fosters a positive culture among the team, and this position will be a leader of our ...

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Store Manager

Eau Claire, WI · On-site

$50K - $60K/yr

Oversee website and online sales operations * Actively participate in floor selling * Manage inventory, merchandising, and stock replenishment * Handle opening and closing procedures and POS ...

Manager, Retail Operations

Elmont, NY · On-site

$70K - $80K/yr

Manage the integration of in-store and online operations - including pick in store, ship-from-store, and in-store returns of online purchases - coordinating with Buying, Marketing, and IT for ...

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Online Operations information

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How much do online operations jobs pay per hour?

As of May 30, 2026, the average hourly pay for online operations in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Online Operations, and why are they important?

Thriving in Online Operations requires strong analytical abilities, project management skills, and a solid understanding of digital platforms or e-commerce, often supported by a degree in business, IT, or a related field. Familiarity with tools like Google Analytics, content management systems (CMS), and customer relationship management (CRM) software is typically expected. Exceptional problem-solving, communication, and adaptability are crucial soft skills that help professionals excel in this dynamic environment. These competencies are important to ensure efficient online processes, seamless customer experiences, and adaptability to rapidly evolving digital trends.

What are some common challenges faced by professionals in Online Operations and how can they be addressed?

Professionals in Online Operations often encounter challenges such as managing high volumes of digital transactions, ensuring seamless platform performance, and quickly resolving technical issues or customer inquiries. To address these challenges, it’s important to develop strong organizational and problem-solving skills, stay up-to-date with the latest operational tools, and maintain effective communication with cross-functional teams like IT, customer support, and marketing. Being proactive in monitoring systems and regularly participating in team meetings can also help anticipate and mitigate potential issues before they escalate.

What are Online Operations?

Online Operations refers to the management and optimization of a company's digital platforms, processes, and services. Professionals in this field oversee daily online activities, ensure websites and digital tools function smoothly, and coordinate with other teams to support e-commerce, customer service, and digital marketing efforts. Their role often includes monitoring website performance, troubleshooting technical issues, and implementing strategies to improve user experience and operational efficiency.

What is the difference between Online Operations vs Customer Support Specialist?

AspectOnline OperationsCustomer Support Specialist
Primary RoleManage online processes, platform maintenance, and digital workflowsAssist customers, resolve issues, and provide product support
Required SkillsDigital tools, process management, technical troubleshootingCommunication, problem-solving, product knowledge
Work EnvironmentOnline, remote or office-basedOnline, call centers, or in-person
Common CertificationsProject management, digital marketing, technical certificationsCustomer service certifications, communication skills training

Online Operations and Customer Support Specialists both work in digital environments, but Online Operations focuses on managing online platforms and processes, while Customer Support Specialists handle direct customer interactions. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

More about Online Operations jobs
What cities are hiring for Online Operations jobs? Cities with the most Online Operations job openings:
What are the most commonly searched types of Operations jobs? The most popular types of Operations jobs are:
What states have the most Online Operations jobs? States with the most job openings for Online Operations jobs include:
Infographic showing various Online Operations job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 64% Full Time, 32% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, and 5% Remote job distribution, with an average salary of $41,222 per year, or $19.8 per hour.
IT Systems Engineer

IT Systems Engineer

SAIC

Chantilly, VA

Other

Posted 10 days ago


SAIC rating

7.8

Company rating: 7.8 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

68th of 203 rated it services


Job description

Job ID: T2510085
Location: Chantilly, VA, US
Date Posted: 2026-03-05
Category: Information Technology
Subcategory: IT Systems Engineer
Schedule: Full-Time
Shift: Day Job
Travel: No
Minimum Clearance Required: TS.SCI_wPoly
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: ORA_ON_SITE
Description
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SAIC is seeking an IT Systems Engineer to develop updated guidance for online operations and identify new technologies for integration into a technology and systems baseline, driving the future of online operations
This position is located in Chantilly, VA and requires an active TS/SCI clearance with Polygraph.
Job responsibilities include, but are not limited to:
  • Provide oversight, deliver and integrate new technical solutions and guidance to advance online operational objectives.
  • Evaluate new technologies, components, and services for applicability.
  • Integrate new technologies and services into an existing baseline with minimal disruption to operations.
  • Research, develop, maintain, and document new methods, technology, and services for integration.
  • Conduct and provide quick-turn security and product assessments for new technologies.
  • Document mission solution architecture and interfaces.
  • Comply with the Risk Management (i.e., cyber security) Framework to ensure that the program addresses and mitigates vulnerabilities and risks identified throughout the lifecycle of the project.
  • Coordinate stakeholder engagements, such as user requirements sessions, technical exchange meetings, user feedback sessions, and operational planning.
  • Track work requirements and action items to meet program deadlines.
  • Implement changes to current technical and networking solutions based on changing partner requirements, legislation, and policy.
  • Conduct functionality testing for both new and existing operational systems and applications to ensure smooth integration of new technologies with existing systems.

Qualifications
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  • Active TS/SCI with Polygraph.
  • Bachelors and 9 years or more experience; Masters 7 years or more experience.
  • Demonstrated experience evaluating new technologies and services for compatibility with existing systems.
  • Demonstrated experience researching and developing new technologies, services, or methods for integration into existing systems and baselines.
  • Experience integrating new technologies and services into existing systems and workflows.
  • Experience creating evaluation, integration, and test plans for new technologies, services, and components.
  • Experience with Virtual Private Servers, Virtual Private Networks, and Virtual Private Clouds.
  • Working knowledge of virtual environments and emulated mobile devices.
  • Android O/S to include an understanding of how the operating system works and its security settings.
  • Experience with domestic and foreign social media and security implications associated with utilizing social media sites.
  • Knowledge of commercial messaging applications and their security configurations.
  • Ability to perform technical analysis on networks and applications to evaluate security and applicability to online operations.
  • Experience with browser security settings and add-ins.
  • Ability to perform technical troubleshooting related to networks, hardware, internet services, and mobile applications.
  • Ability to consult with customers to determine present and future user requirements.
  • Experience defining, analyzing, tracking, and reviewing requirements.
  • Desired Skills:
    • Experience working with commercial cloud providers (AWS, Google Cloud Platform, Azure, or similar).
    • Network monitoring tools.
    • Understanding of network fundamentals, TCP/IP routing, switching, firewalls and VPNs, Ethernet, DS1, T1, routing concepts and routing protocols, HSRP, VRRP, DHCP, switching, 802.1Q, STP, VLANs, EtherChannel, IP Addressing, Subnetting and VPN.
    • Experience with cloud networking concepts.
    • Ability to use Tor as a means of obfuscating online activities.
    • Knowledge of internet encryption protocols.

SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery of systems engineering and integration offerings for large, complex projects. SAIC's approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $4.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see .

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