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Online Operations Jobs (NOW HIRING)

SAIC

IT Systems Engineer

Chantilly, VA · On-site

$200K - $240K/yr

Description SAIC is seeking an IT Systems Engineer to develop updated guidance for online operations and identify new technologies for integration into a technology and systems baseline, driving the ...

SAIC

IT Systems Engineer

Chantilly, VA

$200K - $240K/yr

ORA_ON_SITE Description  SAIC is seeking an IT Systems Engineer to develop updated guidance for online operations and identify new technologies for integration into a technology and systems ...

SAIC

IT Systems Engineer

Chantilly, VA · On-site

$200K - $240K/yr

SAIC is seeking an IT Systems Engineer to develop updated guidance for online operations and identify new technologies for integration into a technology and systems baseline, driving the future of ...

Asda

Online Manager

Kingshill, VI

$105K - $107K/yr

Drive best value offering across our online operation, CSI and react to customer feedback to create and execute effective action plans from audits. * Talent Development: Listen with empathy, driving ...

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How much do online operations jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for online operations in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What is online operations?

Online Operations refers to the management and optimization of a company's digital platforms, processes, and services. Professionals in this field oversee daily online activities, ensure websites and digital tools function smoothly, and coordinate with other teams to support e-commerce, customer service, and digital marketing efforts. Their role often includes monitoring website performance, troubleshooting technical issues, and implementing strategies to improve user experience and operational efficiency.

What are the key skills and qualifications needed to thrive in online operations?

Thriving in Online Operations requires strong analytical abilities, project management skills, and a solid understanding of digital platforms or e-commerce, often supported by a degree in business, IT, or a related field. Familiarity with tools like Google Analytics, content management systems (CMS), and customer relationship management (CRM) software is typically expected. Exceptional problem-solving, communication, and adaptability are crucial soft skills that help professionals excel in this dynamic environment. These competencies are important to ensure efficient online processes, seamless customer experiences, and adaptability to rapidly evolving digital trends.

What are some common challenges faced by professionals in online operations and how can they be addressed?

Professionals in Online Operations often encounter challenges such as managing high volumes of digital transactions, ensuring seamless platform performance, and quickly resolving technical issues or customer inquiries. To address these challenges, it’s important to develop strong organizational and problem-solving skills, stay up-to-date with the latest operational tools, and maintain effective communication with cross-functional teams like IT, customer support, and marketing. Being proactive in monitoring systems and regularly participating in team meetings can also help anticipate and mitigate potential issues before they escalate.

What is the difference between Online Operations vs Customer Support Specialist?

AspectOnline OperationsCustomer Support Specialist
Primary RoleManage online processes, platform maintenance, and digital workflowsAssist customers, resolve issues, and provide product support
Required SkillsDigital tools, process management, technical troubleshootingCommunication, problem-solving, product knowledge
Work EnvironmentOnline, remote or office-basedOnline, call centers, or in-person
Common CertificationsProject management, digital marketing, technical certificationsCustomer service certifications, communication skills training

Online Operations and Customer Support Specialists both work in digital environments, but Online Operations focuses on managing online platforms and processes, while Customer Support Specialists handle direct customer interactions. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

More about Online Operations jobs

What cities are hiring for Online Operations jobs?

Cities with the most Online Operations job openings:

What are the most commonly searched types of Operations jobs?

The most popular types of Operations jobs are:

What states have the most Online Operations jobs?

States with the most job openings for Online Operations jobs include:

What job categories do people searching Online Operations jobs look for?

The top searched job categories for Online Operations jobs are:

Online Operations jobs near you
Infographic showing various Online Operations job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,222 per year, or $19.8 per hour.

IT Systems Engineer

Science Applications International Corporation

Chantilly, VA • On-site

Full-time

Re-posted 18 days ago

SAIC rating

7.9

Company rating: 7.9 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

79th of 224 rated it services

Job description


SAIC is seeking an IT Systems Engineer to develop updated guidance for online operations and identify new technologies for integration into a technology and systems baseline, driving the future of online operations
This position is located in Chantilly, VA and requires an active TS/SCI clearance with Polygraph.
Job responsibilities include, but are not limited to:
  • Provide oversight, deliver and integrate new technical solutions and guidance to advance online operational objectives.
  • Evaluate new technologies, components, and services for applicability.
  • Integrate new technologies and services into an existing baseline with minimal disruption to operations.
  • Research, develop, maintain, and document new methods, technology, and services for integration.
  • Conduct and provide quick-turn security and product assessments for new technologies.
  • Document mission solution architecture and interfaces.
  • Comply with the Risk Management (i.e., cyber security) Framework to ensure that the program addresses and mitigates vulnerabilities and risks identified throughout the lifecycle of the project.
  • Coordinate stakeholder engagements, such as user requirements sessions, technical exchange meetings, user feedback sessions, and operational planning.
  • Track work requirements and action items to meet program deadlines.
  • Implement changes to current technical and networking solutions based on changing partner requirements, legislation, and policy.
  • Conduct functionality testing for both new and existing operational systems and applications to ensure smooth integration of new technologies with existing systems.

Qualifications
  • Active TS/SCI with Polygraph.
  • Bachelors and 9 years or more experience; Masters 7 years or more experience.
  • Demonstrated experience evaluating new technologies and services for compatibility with existing systems.
  • Demonstrated experience researching and developing new technologies, services, or methods for integration into existing systems and baselines.
  • Experience integrating new technologies and services into existing systems and workflows.
  • Experience creating evaluation, integration, and test plans for new technologies, services, and components.
  • Experience with Virtual Private Servers, Virtual Private Networks, and Virtual Private Clouds.
  • Working knowledge of virtual environments and emulated mobile devices.
  • Android O/S to include an understanding of how the operating system works and its security settings.
  • Experience with domestic and foreign social media and security implications associated with utilizing social media sites.
  • Knowledge of commercial messaging applications and their security configurations.
  • Ability to perform technical analysis on networks and applications to evaluate security and applicability to online operations.
  • Experience with browser security settings and add-ins.
  • Ability to perform technical troubleshooting related to networks, hardware, internet services, and mobile applications.
  • Ability to consult with customers to determine present and future user requirements.
  • Experience defining, analyzing, tracking, and reviewing requirements.
  • Desired Skills:
    • Experience working with commercial cloud providers (AWS, GCP, Azure, or similar).
    • Network monitoring tools.
    • Understanding of network fundamentals, TCP/IP routing, switching, firewalls and VPNs, Ethernet, DS1, T1, routing concepts and routing protocols, HSRP, VRRP, DHCP, switching, 802.1Q, STP, VLANs, EtherChannel, IP Addressing, Subnetting and VPN.
    • Experience with cloud networking concepts.
    • Ability to use Tor as a means of obfuscating online activities.
    • Knowledge of internet encryption protocols.

About Us
SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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