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Online Operations Jobs (NOW HIRING)

Swing Design

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E-Commerce Operations and Order Processing Specialist

Concord, MA · On-site

$22 - $28/hr

Operations Employment Type: Full-Time About Swing Design Swing Design is an eCommerce-only online retailer specializing in creative and professional-grade equipment for makers, small businesses, and ...

AEG

Seasonal Merchandise Coordinator

Aberdeen, MD · On-site

$15 - $18/hr

Fulfill retail and online orders * Conduct daily store operations, including financial reconciliations and reporting, staffing, and customer service * Explore new growth and marketing opportunities ...

West Coast University, Inc.

The Campus Director, Clinical Operations (Online) willimplement streamlined processes and communication tools to standardize operations among the clinicaleducation team. They will also optimize use ...

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How much do online operations jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for online operations in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What are Online Operations?

Online Operations refers to the management and optimization of a company's digital platforms, processes, and services. Professionals in this field oversee daily online activities, ensure websites and digital tools function smoothly, and coordinate with other teams to support e-commerce, customer service, and digital marketing efforts. Their role often includes monitoring website performance, troubleshooting technical issues, and implementing strategies to improve user experience and operational efficiency.

What is the difference between Online Operations vs Customer Support Specialist?

AspectOnline OperationsCustomer Support Specialist
Primary RoleManage online processes, platform maintenance, and digital workflowsAssist customers, resolve issues, and provide product support
Required SkillsDigital tools, process management, technical troubleshootingCommunication, problem-solving, product knowledge
Work EnvironmentOnline, remote or office-basedOnline, call centers, or in-person
Common CertificationsProject management, digital marketing, technical certificationsCustomer service certifications, communication skills training

Online Operations and Customer Support Specialists both work in digital environments, but Online Operations focuses on managing online platforms and processes, while Customer Support Specialists handle direct customer interactions. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are some common challenges faced by professionals in Online Operations and how can they be addressed?

Professionals in Online Operations often encounter challenges such as managing high volumes of digital transactions, ensuring seamless platform performance, and quickly resolving technical issues or customer inquiries. To address these challenges, it’s important to develop strong organizational and problem-solving skills, stay up-to-date with the latest operational tools, and maintain effective communication with cross-functional teams like IT, customer support, and marketing. Being proactive in monitoring systems and regularly participating in team meetings can also help anticipate and mitigate potential issues before they escalate.

What are the key skills and qualifications needed to thrive in Online Operations, and why are they important?

Thriving in Online Operations requires strong analytical abilities, project management skills, and a solid understanding of digital platforms or e-commerce, often supported by a degree in business, IT, or a related field. Familiarity with tools like Google Analytics, content management systems (CMS), and customer relationship management (CRM) software is typically expected. Exceptional problem-solving, communication, and adaptability are crucial soft skills that help professionals excel in this dynamic environment. These competencies are important to ensure efficient online processes, seamless customer experiences, and adaptability to rapidly evolving digital trends.
More about Online Operations jobs
What cities are hiring for Online Operations jobs? Cities with the most Online Operations job openings:
What are the most commonly searched types of Operations jobs? The most popular types of Operations jobs are:
What states have the most Online Operations jobs? States with the most job openings for Online Operations jobs include:
What job categories do people searching Online Operations jobs look for? The top searched job categories for Online Operations jobs are:
Online Operations jobs near you
Infographic showing various Online Operations job openings in the United States as of June 2026, with employment types broken down into 2% Locum Tenens, 58% Full Time, 35% Part Time, 1% Temporary, and 4% Contract. Highlights an 78% Physical, 1% Hybrid, and 21% Remote job distribution, with an average salary of $41,222 per year, or $19.8 per hour.
QA Automation Engineer, Apple Store Online

QA Automation Engineer, Apple Store Online

Apple

Austin, TX

Full-time

Posted 22 days ago

Apple rating

8.1

Company rating: 8.1 out of 10

Based on 661 frontline employees who took The Breakroom Quiz

6th of 30 rated technology retailers

Job description

Imagine what you could do here! The people here at Apple don’t just create products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.
Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things.
The Apple Store Online is seeking a Sr. QA Automation Engineer to join the Apple Store Online Operations team managing quality validation workstreams for Apple Store Online, Apple Store App and partner platforms. Our mission is to continuously improve the quality of information and experience presented to Apple’s customers while delivering on the ever-increasing velocity of changes as the Retail digital platform expands into new geographies, languages, and devices. You will be part of a global team, driving implementation and maintenance
of highly scalable test automation frameworks for content validations across multiple platforms You are a strong hands-on QA engineer, deeply detail oriented, and comfortable with change and uncertainty in a dynamic work environment.
Description
This position is ideal for a Sr. QA Automation Engineer who is extremely hands-on, is passionate about quality, enjoys creating scalable simulation systems, and is eager to contribute to scalable validations using cutting-edge AI products as well as tooling and frameworks.
In this role, you will own building content validation test automation frameworks and tools with scale in mind and drive adoption through cross-functional partnerships","responsibilities":"Own building digital content QA automation that will allow us to validate dynamic content at scale across multiple platforms
Collaborate with teams across ASO to define, develop, and implement validation automation and tooling
Mentor fellow team members on coding best practices and SDLC
Preferred Qualifications
Deep knowledge of Agentic AI and LLM driven test frameworks
Experience Testing AI Models for accuracy, robustness, fairness, and performance
Experience developing LLM based automated evaluation frameworks
3+ years of proven ability in machine learning, including hands-on work with LLMs
Minimum Qualifications
5+ years of professional experience in quality engineering as a QA Engineer or SDET, with a strong background in coding and implementing scalable automation frameworks
Deep expertise with modern scripting languages such as Python and Node.js
Experience writing, maintaining, and executing test automation plus familiarity with Continuous Integration tools (e.g. Jenkins)
Proficiency with Software Version Control systems like Git (GitHub/Gitlab)
Experience with API testing and familiarity with server architecture
Bachelor’s degree in Computer Science or equivalent

What Apple employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Apple

Sourced by ZipRecruiter

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.

Industry

Computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Cupertino, CA, US

Year founded

1976

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