Operations Coordinator Jobs (NOW HIRING)

The Operations Coordinator serves as a pivotal liaison between Habitat Bergen's executive leadership and its diverse network of internal staff, volunteers, homeowners, donors, corporate partners, and community stakeholders. This role is responsible for ensuring the organization's day-to-day programs and operations run efficiently, compassionately, and in alignment with Habitat Bergen's mission to build affordable housing solutions in Bergen County, NJ. The Operations Coordinator reports directly to the Executive Director and plays a lead role in organizational planning, stakeholder engagement, homeowner support, and cross-functional project management.
Liaison & Communication Support
* Act as a key point of contact between leadership, staff, volunteers, homeowners, and external stakeholders; routing inquiries, coordinating responses, and ensuring consistent follow-through.
* Assist in the preparation of internal communications, meeting materials, reports, and stakeholder updates.
* Maintain compliance within HFHI guidelines and requirements in partnership with the Executive Director.
* Support the Executive Director in representing Habitat Bergen at community events, information sessions, and partner meetings.
* Maintain and update organizational contact databases (donors, volunteers, homeowners, partners).
Homeowner Relations & Support
* Serve as a frontline point of contact for homeowner inquiries responding with warmth, accuracy, and urgency.
* Schedule and support homeownership information sessions, eligibility appointments, and financial education workshops.
* Assist in collecting, organizing, and tracking application materials, sweat equity hours, and homeowner file documentation.
* Follow up with partner families at key milestones throughout their homeownership journey.
* Coordinate logistics for closings, move-ins, and home dedication events in collaboration with the Executive Director.
Identify and escalate homeowner concerns or service gaps promptly to the Executive Director.
Vendor & Stakeholder Management 
* Oversee and maintain ongoing support and coordination with external stakeholders and partners (IT, HR, Construction, Municipal, etc.)
* Cultivate and maintain strong relationships with corporate build partners, local county communities, and civic organizations.
* Ensure a consistent, welcoming experience for all external stakeholders and community partners from first contact through ongoing engagement.
* Oversee operational coordination for new home construction, home repair, weatherization, and aging-in-place programs.
* Monitor project timelines, vendor relationships, permit compliance, and material logistics in coordination with the Construction Contractor/Consultant.
Program & Event Coordination
* Collaborate with the Volunteer Coordinator to align volunteer scheduling with build site needs and community events.
* Coordinate logistics for construction build days, repair projects, and community events (Women Build Week, Race to Build 5K, etc.).
* Support the preparation of event materials, partner communications, and post-event reporting.
* Help track program milestones, deliverable timelines, and grant-related documentation.
* Support the coordination of corporate team builds, community-based initiatives, and student volunteer programs.
Administrative Support
* Manage scheduling, calendars, and correspondence for Executive leadership.
* Process incoming donation acknowledgments, partner agreements, and vendor communications.
* Maintain organized digital and physical files in line with organizational recordkeeping policies.
Required Qualifications
* Associate's or Bachelor's degree in Business, Human Services, Communications, or related field (or equivalent experience).
* 1-3 years of experience in a coordinator, administrative, or community-facing role.
* Strong organizational skills with the ability to manage competing priorities and deadlines.
* Excellent interpersonal skills; comfortable engaging with diverse stakeholders - homeowners, volunteers, donors, and community partners.
* Proficiency in Microsoft Office Suite, Google Workspace, and standard scheduling/CRM tools.
* Positive, service-oriented attitude with a genuine passion for mission-driven work.
* Experience working with large data sets.
Preferred Qualifications
* Prior experience in nonprofit, housing, social services, or community development settings.
* Experience with volunteer or event management platforms (e.g., VolunteerLocal).
* Familiarity with affordable housing programs or HUD guidelines a plus.
HOW TO APPLY
Ready to Build Something Meaningful?
Submit your application by July 24, 2026. We look forward to hearing from you.
Interested candidates should submit a resume and cover letter to Careers@habitatbergen.org with "Operations Coordinator Application" in the subject line.
Salary/Hourly Range
$47,840-$60,000
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