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Manager Application Support Engineer Jobs (NOW HIRING)

OSTTRA

Application Support Engineer

New York, NY · On-site

... Engineer to join our team in New York City. In this role, you will provide critical 2nd-line ... Reporting directly to the Regional Application Support Manager, you will work closely with a global ...

Made4net

Application Support Engineer

Teaneck, NJ

$70K/yr

The Application Support Engineer plays a critical role in supporting Made4net customers by ensuring ... Experience supporting enterprise systems such as ERP or CRM platforms * Strong computer and ...

Alegeus

Application Support Engineer

Maitland, FL · Hybrid

$43K - $74K/yr

Application Support Engineer I Join our team at Alegeus, where you'll experience unmatched ... managers. * Capture recurring technical issues to improve product quality initiatives and craft ...

Alegeus

Application Support Engineer

Boston, MA · Hybrid

$43K - $74K/yr

Application Support Engineer I Join our team at Alegeus, where you'll experience unmatched ... managers. * Capture recurring technical issues to improve product quality initiatives and craft ...

Alegeus

Application Support Engineer

Milwaukee, WI · Hybrid

$43K - $74K/yr

Application Support Engineer I Join our team at Alegeus, where you'll experience unmatched ... managers. * Capture recurring technical issues to improve product quality initiatives and craft ...

Alegeus

Application Support Engineer

Maitland, FL · On-site

$43K - $74K/yr

Application Support Engineer I Join our team at Alegeus, where you'll experience unmatched ... managers. * Capture recurring technical issues to improve product quality initiatives and craft ...

Apptium Technologies

Be Seen First

Application Support Engineer

Reston, VA · On-site

$65K - $85K/yr

The Application Support Engineer is responsible for delivering high-quality software application ... Work closely with Product Management and Engineering to communicate customer and field feedback ...

Jobsbridge

Application Support Engineer

Miami, FL · On-site

... Support and DevOps operations Experience in Application Development in one of the following ... management, continuous delivery process for multiple sites Experience implementing build ...

intenseye

Application Support Engineer

New York, NY · On-site

$100K - $150K/yr

The Role As an Application Support Engineer, you will cover the full support spectrum: fielding ... Customer support & relationship management * Handle inbound customer inquiries via chat and email ...

System One

Application Support Engineer

Bluffton, OH · On-site

Application Support Engineer Location: Bluffton, OH Responsibilities * Design, develop, support ... have good time management, organizational, and documentation skills. System One, and its ...

AQR

Application Support Engineer

Greenwich, CT · On-site

$110K - $140K/yr

About AQR Capital Management AQR is a global investment firm built at the intersection of financial ... Your Role We are seeking an Application Support Engineer who will work at the boundary of the ...

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All JobsApplication Support Engineer JobsManager Application Support Engineer Jobs

Manager Application Support Engineer information

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How much do manager application support engineer jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for manager application support engineer in the United States is $48.53, according to ZipRecruiter salary data. Most workers in this role earn between $38.70 and $56.73 per hour, depending on experience, location, and employer.

What is the difference between Manager Application Support Engineer vs Application Support Engineer?

AspectManager Application Support EngineerApplication Support Engineer
CredentialsBachelor's degree, relevant certifications, leadership experienceBachelor's degree, technical certifications often preferred
Work EnvironmentTeam leadership, client communication, strategic planningTechnical troubleshooting, user support, system monitoring
Employer & Industry UsageIT departments, software companies, enterprise environmentsIT support teams, software vendors, tech companies
Search & Comparison IntentUnderstanding managerial roles in application supportTechnical support roles, troubleshooting skills

The Manager Application Support Engineer typically oversees support teams, manages client relationships, and aligns support strategies with business goals. In contrast, the Application Support Engineer focuses on technical troubleshooting, resolving user issues, and maintaining system performance. Both roles require technical knowledge, but the manager position emphasizes leadership and strategic planning.

More about Manager Application Support Engineer jobs
What cities are hiring for Manager Application Support Engineer jobs? Cities with the most Manager Application Support Engineer job openings:
What are the most commonly searched types of Application Support Engineer jobs? The most popular types of Application Support Engineer jobs are:
What states have the most Manager Application Support Engineer jobs? States with the most job openings for Manager Application Support Engineer jobs include:
What job categories do people searching Manager Application Support Engineer jobs look for? The top searched job categories for Manager Application Support Engineer jobs are:
Manager Application Support Engineer jobs near you
Infographic showing various Manager Application Support Engineer job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 17% Part Time, and 5% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $100,951 per year, or $48.5 per hour.

Application Support Engineer

OSTTRA

New York, NY • On-site

Full-time

Medical, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Job Overview
OSTTRA is seeking an experienced, analytical, and collaborative Application Support Engineer to join our team in New York City. In this role, you will provide critical 2nd-line technical support for our core Trade Processing applications, which are hosted across on-premises, client-premises, and cloud environments.
Reporting directly to the Regional Application Support Manager, you will work closely with a global team in a "Follow the Sun" model, ensuring system reliability, optimizing application health, and delivering exceptional service to our financial clients.
Key Responsibilities
  • Technical Support & Resolution: Provide 2nd-line, client-facing technical support for issues escalated by 1st-line teams. Utilize strong investigative and problem-solving skills to diagnose and resolve complex issues efficiently.
  • Incident & System Monitoring: Proactively monitor system operations to detect anomalies. Initiate the incident management process by raising service outage tickets and driving swift resolutions.
  • Cross-Functional Collaboration: Work closely with the Development team for 3rd-line escalations, and coordinate with Product and Delivery teams to ensure support readiness for new software releases and enhancements.
  • Continuous Improvement: Lead initiatives focused on proactive application health monitoring, reporting automation, and operational efficiency.
  • Global Handover: Successfully manage the seamless handover of technical issues incoming from EMEA and outgoing to APAC.

Qualifications & Experience
Core Requirements:
  • Experience: 3+ years of experience in an Application Support, Production Support, or a similar technical role (ideally within the Financial Services industry).
  • Education: Bachelor's degree in Computer Science, Engineering, or a related technical field (Master's degree is a plus).
  • SDLC & JIRA: Strong understanding of the Software Development Life Cycle (SDLC) with proven experience analyzing, prioritizing, and raising development bugs in JIRA.
  • Technical Essentials: Fundamental knowledge of SQL and RDBMS, Strong understanding of Windows and Linux operating systems, basic knowledge of networking topology and fundamentals.
  • Process Knowledge: Solid understanding of Application Support frameworks and ITIL best practices.
  • Flexibility: Ability to participate in occasional weekend work on a rotational basis.

Preferred (Nice-to-Have):
  • Scripting: Experience with scripting languages (preferably Python).
  • Monitoring Tools: Familiarity with tools like Grafana or Centreon.
  • Domain Expertise: Awareness of Derivatives products and Trade Processing workflows.
  • Certifications: CCNA or ITIL certifications are a strong advantage.

Soft Skills & Attributes
  • Communication: Exceptional written and verbal communication skills, with the ability to interface confidently with high-profile clients and internal global teams.
  • Ownership: A self-starter who takes full ownership of tasks from detection through to final resolution.
  • Adaptability: Ability to thrive in a fast-paced, shifting environment while multitasking and prioritizing effectively under pressure.
  • Analytical Mindset: Highly process-oriented with a passion for problem-solving and optimizing existing workflows.

Location: New York, USA
Salary: 80,000 - 90,000 USD
Our benefits include:
  • Health & Wellness: Health care coverage designed for the mind and body.
  • Flexible Downtime: Generous time off helps keep you energized for your time on.
  • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
  • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
  • Family Friendly Perks: It's not just about you. OSTTRA has perks for your partners and little ones, too, with some
  • best-in class benefits for families.

About OSTTRA
Launched in 2021, OSTTRA unites four businesses that have been at the heart of post-trade evolution and innovation for over 20 years: MarkitServ, Traiana, TriOptima and Reset.
With an outstanding track record of developing and supporting critical market infrastructure, our combined network connects thousands of market participants to streamline end to end workflows - from trade capture at the point of execution, through portfolio optimisation, to clearing and settlement.
Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets. Learn more at www.osttra.com.

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