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Mail Operations Manager Jobs (NOW HIRING)

InfoSend Inc

Mail Operations Manager

Anaheim, CA · On-site

$75K - $95K/yr

Mail Operations Manager Location: Anaheim, CA Schedule: Monday-Friday, 8:00 AM - 4:30 PM Pay: $75,000 - $95,000 annually + Quarterly Bonuses About InfoSend InfoSend is a family-owned print and mail ...

Infosend Inc

Mail Operations Manager

Anaheim, CA

$75K - $95K/yr

Description Mail Operations Manager Location: Anaheim, CA Schedule: Monday-Friday, 8:00 AM - 4:30 PM Pay: $75,000 - $95,000 annually + Quarterly Bonuses About InfoSend InfoSend is a family-owned ...

InfoSend Inc

Mail Operations Manager

Anaheim, CA · On-site

$75K - $95K/yr

Mail Operations Manager Location: Anaheim, CA Schedule: Monday-Friday, 8:00 AM - 4:30 PM Pay: $75,000 - $95,000 annually + Quarterly Bonuses About InfoSend InfoSend is a family-owned print and mail ...

PCI Jobs

Senior Operations Manager

Franklin, MA · On-site

$100K - $130K/yr

The Senior Manager of Mail Operations will lead and oversee all aspects of mail operations, managing a large (+140), hourly workforce with support from supervisory staff and team leads. This is a ...

4pconsultinginc

Mail Processor

Atlanta, GA · On-site

$15.50 - $18.25/hr

... mail operations. This position involves sorting and distributing mail, preparing outgoing ... managing office supplies or maintaining mailroom equipment. * Perform basic administrative tasks ...

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Mail Operations Manager information

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$31K

$63.5K

$118.5K

How much do mail operations manager jobs pay per year?

As of Jun 25, 2026, the average yearly pay for mail operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What does a Mail Operations Manager do?

A Mail Operations Manager oversees the processing, distribution, and delivery of mail within an organization or facility. They are responsible for managing mailroom staff, implementing efficient mail handling procedures, and ensuring compliance with postal regulations. Additionally, they often coordinate with other departments to meet organizational needs, monitor budgets, and maintain security protocols for sensitive information. Their goal is to ensure timely and accurate mail services while optimizing operational efficiency.

What are the key skills and qualifications needed to thrive as a Mail Operations Manager, and why are they important?

Success as a Mail Operations Manager requires organizational expertise, knowledge of mailroom procedures, and experience in logistics or facilities management, often supported by a bachelor’s degree or equivalent experience. Familiarity with mail sorting systems, tracking software, and compliance regulations is typically necessary. Strong leadership, problem-solving, and effective communication skills distinguish top performers in this role. These competencies ensure efficient mail flow, regulatory compliance, and a well-coordinated team, which are vital for organizational effectiveness.

What is the difference between Mail Operations Manager vs Mail Clerk?

AspectMail Operations ManagerMail Clerk
ResponsibilitiesOversees mail processing, logistics, staff management, and operational efficiencySorts, distributes, and handles incoming and outgoing mail
Required SkillsLeadership, logistics, organizational skills, knowledge of mailing systemsAttention to detail, basic organizational skills, familiarity with mailing procedures
Work EnvironmentOffice or warehouse setting, managerial roleMailroom or front desk area, entry-level role
CertificationsTypically none required, but logistics or management certifications can helpNone required

The Mail Operations Manager focuses on overseeing the entire mail process, managing staff, and ensuring efficiency, while the Mail Clerk handles the day-to-day sorting and distribution of mail. The manager role requires leadership skills and broader responsibilities, whereas the clerk role is more operational and task-focused.

What are some typical challenges a Mail Operations Manager faces in ensuring timely and accurate mail distribution?

Mail Operations Managers often encounter challenges such as managing high mail volumes during peak periods, minimizing sorting and delivery errors, and maintaining compliance with postal regulations. They must also coordinate efficiently with cross-functional teams, including logistics, facilities, and IT, to streamline workflows and resolve any operational bottlenecks. Implementing process improvements and adopting new technologies are key strategies to overcome these challenges and ensure consistent, reliable mail service.
More about Mail Operations Manager jobs
What cities are hiring for Mail Operations Manager jobs? Cities with the most Mail Operations Manager job openings:
What states have the most Mail Operations Manager jobs? States with the most job openings for Mail Operations Manager jobs include:
What job categories do people searching Mail Operations Manager jobs look for? The top searched job categories for Mail Operations Manager jobs are:
Mail Operations Manager jobs near you
Infographic showing various Mail Operations Manager job openings in the United States as of June 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.
Mail Operations Manager

Mail Operations Manager

InfoSend Inc

Anaheim, CA • On-site

$75K - $95K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Mail Operations Manager
Location: Anaheim, CA
Schedule: Monday-Friday, 8:00 AM - 4:30 PM
Pay: $75,000 - $95,000 annually + Quarterly Bonuses
About InfoSend
InfoSend is a family-owned print and mail manufacturing company focused on quality, stability, and long-term customer relationships. For over 30 years, we have built a reputation for delivering reliable solutions while maintaining a supportive, team-oriented workplace where employees can build long-term careers.
We are seeking an experienced Mail Operations Manager to lead our Mail Operations and Bindery Departments.
This position is ideal for candidates with leadership experience in transactional mail, statement processing, direct mail, print-to-mail operations, fulfillment services, or other high-volume production environments where quality, compliance, productivity, and customer deadlines are critical.
Position Summary
The Mail Operations Manager is responsible for the leadership, performance, and continuous improvement of Mail Operations and Bindery. This role oversees a multi-shift operation of approximately 40 employees and is accountable for production output, quality, safety, employee development, operational efficiency, USPS compliance, and customer satisfaction.
What You'll Do
  • Lead and develop supervisors, leads, and production personnel across multiple shifts
  • Manage staffing, training, performance management, workforce planning, and employee development
  • Oversee production scheduling, workflow management, capacity planning, and labor utilization
  • Ensure customer commitments, production schedules, and service level agreements are consistently achieved
  • Monitor and improve productivity, quality, equipment utilization, on-time delivery, and operational efficiency
  • Analyze production data and key performance indicators to drive continuous improvement initiatives
  • Ensure compliance with USPS regulations, client requirements, document integrity standards, and company procedures
  • Maintain strong relationships with USPS representatives and stay informed on postal regulations, rate changes, and industry developments
  • Coordinate equipment maintenance, repairs, upgrades, and vendor relationships to maximize uptime and reliability
  • Manage inventory levels of production materials and operational supplies
  • Lead safety initiatives and ensure compliance with OSHA, CalOSHA, and company safety programs
  • Partner with Client Services, Print Operations, Fulfillment, Maintenance, Purchasing, Human Resources, and other departments to achieve operational goals
  • Manage departmental budgets, labor utilization, overtime, maintenance costs, and operational expenditures
  • Provide operational reporting, recommendations, and performance updates to executive leadership
  • Support strategic initiatives, process improvements, and special projects as assigned

What We're Looking For
  • Bachelor's degree in Business, Operations Management, Manufacturing, Engineering, Logistics, or related field; equivalent experience considered
  • 5+ years of experience in mail operations, print production, fulfillment services, manufacturing, or other high-volume production environments
  • 5+ years of leadership experience managing supervisors, leads, and production personnel
  • Experience leading multi-shift operations in a production, manufacturing, mailing, or fulfillment environment
  • Strong knowledge of USPS regulations, mailing technologies, postal software, and transactional mail operations
  • Experience with print-to-mail workflows, inserters, sortation equipment, variable data processing, and document integrity requirements
  • Proven success driving operational improvements through Lean Manufacturing, Six Sigma, or continuous improvement methodologies
  • Strong analytical, leadership, communication, and problem-solving skills
  • Knowledge of OSHA/CalOSHA regulations and workplace safety practices
  • Ability to manage multiple priorities in a fast-paced environment and work across shifts as needed
  • Lean Manufacturing and/or Six Sigma certification preferred
  • Bilingual Spanish preferred
  • Ability to pass a pre-employment drug screen, background check, and E-Verify

Candidates with backgrounds in mail production, transactional mail, statement processing, direct mail, print production, fulfillment services, bindery, manufacturing, or high-volume production leadership are encouraged to apply.
Why Join InfoSend?
  • Stable, family-owned company with long-term growth
  • Leadership opportunity within a critical production operation
  • Opportunity to drive operational improvements and business growth
  • Collaborative and supportive team environment
  • Cross-functional leadership exposure and career development opportunities

Compensation & Benefits
  • Salary: ($75,000 - $95,000 annually)
  • Quarterly bonus program
  • Medical, Dental, Vision, and Life Insurance
  • 401(k) with Company Match
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • Paid Time Off, Sick Leave, and Holidays

Apply Today
If you have experience leading mail production, transactional mail, print-to-mail operations, fulfillment services, bindery, or high-volume manufacturing teams, we encourage you to apply and join the InfoSend team.
Salary Description
$75,000 - $95,000 per year

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