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Mail Operations Manager Jobs in California (NOW HIRING)

Fabletics

Office Operations Manager

El Segundo, CA · On-site

We are seeking a passionate and professional Office Operations Manager to oversee our front desk environment as well as manage our mail, conference room scheduling, and general office support ...

Thrive Now HR

Operations Manager

Los Angeles, CA · On-site

Operations Manager Full-Time, Non-exempt Reports to: CEO At Ellae' Lisque', we are looking for an ... Mail Postage Meter * Cell phone (employee's personal cell) Essential Job Responsibilities: Customer ...

Thrive Now HR

Operations Manager

Los Angeles, CA · On-site

Operations Manager Full-Time, Non-exempt Reports to: CEO At Ellae' Lisque', we are looking for an ... Mail Postage Meter * Cell phone (employee's personal cell) Essential Job Responsibilities: Customer ...

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Mail Operations Manager information

What does a Mail Operations Manager do?

A Mail Operations Manager oversees the processing, distribution, and delivery of mail within an organization or facility. They are responsible for managing mailroom staff, implementing efficient mail handling procedures, and ensuring compliance with postal regulations. Additionally, they often coordinate with other departments to meet organizational needs, monitor budgets, and maintain security protocols for sensitive information. Their goal is to ensure timely and accurate mail services while optimizing operational efficiency.

What are the key skills and qualifications needed to thrive as a Mail Operations Manager, and why are they important?

Success as a Mail Operations Manager requires organizational expertise, knowledge of mailroom procedures, and experience in logistics or facilities management, often supported by a bachelor’s degree or equivalent experience. Familiarity with mail sorting systems, tracking software, and compliance regulations is typically necessary. Strong leadership, problem-solving, and effective communication skills distinguish top performers in this role. These competencies ensure efficient mail flow, regulatory compliance, and a well-coordinated team, which are vital for organizational effectiveness.

What is the difference between Mail Operations Manager vs Mail Clerk?

AspectMail Operations ManagerMail Clerk
ResponsibilitiesOversees mail processing, logistics, staff management, and operational efficiencySorts, distributes, and handles incoming and outgoing mail
Required SkillsLeadership, logistics, organizational skills, knowledge of mailing systemsAttention to detail, basic organizational skills, familiarity with mailing procedures
Work EnvironmentOffice or warehouse setting, managerial roleMailroom or front desk area, entry-level role
CertificationsTypically none required, but logistics or management certifications can helpNone required

The Mail Operations Manager focuses on overseeing the entire mail process, managing staff, and ensuring efficiency, while the Mail Clerk handles the day-to-day sorting and distribution of mail. The manager role requires leadership skills and broader responsibilities, whereas the clerk role is more operational and task-focused.

What are some typical challenges a Mail Operations Manager faces in ensuring timely and accurate mail distribution?

Mail Operations Managers often encounter challenges such as managing high mail volumes during peak periods, minimizing sorting and delivery errors, and maintaining compliance with postal regulations. They must also coordinate efficiently with cross-functional teams, including logistics, facilities, and IT, to streamline workflows and resolve any operational bottlenecks. Implementing process improvements and adopting new technologies are key strategies to overcome these challenges and ensure consistent, reliable mail service.
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Mail Operations Manager jobs near you
Infographic showing various Mail Operations Manager job openings in California as of June 2026, with employment types broken down into 87% Full Time, 11% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Direct Mail Manager

Rare Collectibles TV LLC

Torrance, CA • On-site

Full-time

Posted 4 days ago

Job description

Description:

Rare Collectibles TV is a leader in the numismatic space, offering rare silver and gold coins with rich historical significance and compelling stories. Our customers aren’t just buying products; they’re passionate collectors acquiring meaningful pieces of history. We are seeking a highly analytical and execution-focused Direct Mail Manager to lead and scale our direct mail marketing efforts. This role sits at the intersection of strategy, operations, and performance marketing, owning the end-to-end lifecycle of direct mail campaigns while driving measurable growth. You will oversee and elevate our existing direct mail operations while building a more sophisticated, data-driven program that connects collectors to the history, rarity, and significance behind each offering.


Responsibilities


Strategic Leadership & Growth

  • Own the vision and growth strategy for all direct mail campaigns
  • Develop and manage a comprehensive annual direct mail calendar
  • Identify opportunities to expand into new customer segments and acquisition channels
  • Build highly targeted campaigns based on customer behavior, purchase history, and collector interests
  • Continuously test and optimize offers, creative, and audience targeting

Campaign Ownership (End-to-End)

  • Plan, launch, and manage direct mail campaigns from concept through execution and reporting
  • Select campaign themes, products, and narratives that resonate with collectors
  • Ensure campaigns highlight the historical significance, rarity, and story behind each coin

Data Analysis & Performance Optimization

  • Analyze campaign performance and customer list effectiveness
  • Run and interpret reports to drive decision-making and improve ROI
  • Maintain accuracy of campaign and customer data within internal systems
  • Generate insights to refine targeting and increase customer engagement and lifetime value

Cross-Functional Coordination

  • Collaborate with the graphic design team to develop compelling creative and refine product imagery
  • Work closely with internal teams to ensure seamless campaign execution
  • Partner with call center and customer service teams to align on campaign messaging and customer experience
  • Oversee coordination efforts and ensure all stakeholders are aligned throughout the campaign lifecycle

Operational Execution

  • Create and manage SKUs for direct mail products and campaigns
  • Enter and maintain campaign data within internal databases
  • Ensure accuracy and consistency across systems and reporting
  • Manage timelines across multiple concurrent campaigns

Revenue Optimization

  • Develop and implement upsell and cross-sell strategies
  • Identify high-performing offers and scale them
  • Refine messaging to better communicate collectible appeal, rarity, and historical importance

AI & Marketing Innovation

  • Leverage AI tools and automation platforms to scale direct mail campaign creation, including dynamic and personalized postcard generation
  • Integrate direct mail with email and SMS campaigns to create cohesive, multi-channel customer journeys
  • Identify opportunities to automate segmentation, creative variations, and campaign deployment
  • Test and implement emerging technologies to improve efficiency, personalization, and campaign performance
  • Align messaging and timing across all customer touchpoints
Requirements:
  • 5-7+ years of experience in direct mail, performance marketing, or lifecycle marketing
  • Strong analytical skills with experience in campaign reporting and optimization
  • Experience with customer segmentation and targeted marketing strategies
  • Ability to manage complex, cross-functional projects
  • Detail-oriented with strong organizational and database management skills
  • Experience collaborating with creative teams
  • Familiarity with marketing automation and/or AI tools is a strong plus
  • Interest in history, collectibles, or numismatics is a strong plus