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Mail Operations Manager Jobs in Texas (NOW HIRING)

Stable.com

Processing Center Specialist

Dallas, TX · On-site

This is an exciting opportunity for someone looking to contribute to the foundation of Stable's mail operations in a hands-on role. A few of your responsibilities will include: * Manage incoming mail ...

SMI IMAGING LLC

Operations Manager

Pearland, TX · On-site

... and mail distribution. * May also be responsible for the maintenance of office equipment and ... Demonstrates flexible and efficient time management and ability to prioritize workload. * Maintains ...

SimonMed Imaging

Operations Manager

Pearland, TX · On-site

... and mail distribution. * May also be responsible for the maintenance of office equipment and ... Demonstrates flexible and efficient time management and ability to prioritize workload. * Maintains ...

Stable.com

Processing Center Specialist

Richardson, TX · On-site

As we grow, you'll play a key part in building the foundation of Stable's mail operations. A few of your responsibilities will include: * Manage incoming mail -- Receive, sort, and upload incoming ...

TeleSolv Consulting

Mail Clerk - 0273

Dallas, TX · On-site

$15/hr

This position supports a Government office responsible for program and project management operations. The Mail Clerk contributes to workflows that ensure timely communication, proper documentation ...

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Mail Operations Manager information

What does a Mail Operations Manager do?

A Mail Operations Manager oversees the processing, distribution, and delivery of mail within an organization or facility. They are responsible for managing mailroom staff, implementing efficient mail handling procedures, and ensuring compliance with postal regulations. Additionally, they often coordinate with other departments to meet organizational needs, monitor budgets, and maintain security protocols for sensitive information. Their goal is to ensure timely and accurate mail services while optimizing operational efficiency.

What are the key skills and qualifications needed to thrive as a Mail Operations Manager, and why are they important?

Success as a Mail Operations Manager requires organizational expertise, knowledge of mailroom procedures, and experience in logistics or facilities management, often supported by a bachelor’s degree or equivalent experience. Familiarity with mail sorting systems, tracking software, and compliance regulations is typically necessary. Strong leadership, problem-solving, and effective communication skills distinguish top performers in this role. These competencies ensure efficient mail flow, regulatory compliance, and a well-coordinated team, which are vital for organizational effectiveness.

What is the difference between Mail Operations Manager vs Mail Clerk?

AspectMail Operations ManagerMail Clerk
ResponsibilitiesOversees mail processing, logistics, staff management, and operational efficiencySorts, distributes, and handles incoming and outgoing mail
Required SkillsLeadership, logistics, organizational skills, knowledge of mailing systemsAttention to detail, basic organizational skills, familiarity with mailing procedures
Work EnvironmentOffice or warehouse setting, managerial roleMailroom or front desk area, entry-level role
CertificationsTypically none required, but logistics or management certifications can helpNone required

The Mail Operations Manager focuses on overseeing the entire mail process, managing staff, and ensuring efficiency, while the Mail Clerk handles the day-to-day sorting and distribution of mail. The manager role requires leadership skills and broader responsibilities, whereas the clerk role is more operational and task-focused.

What are some typical challenges a Mail Operations Manager faces in ensuring timely and accurate mail distribution?

Mail Operations Managers often encounter challenges such as managing high mail volumes during peak periods, minimizing sorting and delivery errors, and maintaining compliance with postal regulations. They must also coordinate efficiently with cross-functional teams, including logistics, facilities, and IT, to streamline workflows and resolve any operational bottlenecks. Implementing process improvements and adopting new technologies are key strategies to overcome these challenges and ensure consistent, reliable mail service.
What are popular job titles related to Mail Operations Manager jobs in Texas? For Mail Operations Manager jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Mail Operations Manager jobs in Texas look for? The top searched job categories for Mail Operations Manager jobs in Texas are:
What cities in Texas are hiring for Mail Operations Manager jobs? Cities in Texas with the most Mail Operations Manager job openings:
Mail Operations Manager jobs near you
Infographic showing various Mail Operations Manager job openings in Texas as of June 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Nights. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution.
Customer Support & Operations Associate

Customer Support & Operations Associate

PostScan Mail

Houston, TX • On-site

$17 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 hours ago

Job description

Description:

Location: Houston, TX

Employment Type: Full-Time


We are seeking a Customer Support & Operations Associate to support our Houston location. This role is primarily focused on providing excellent customer service over the phone and by email, while also assisting with on-site mail operations and fingerprinting services.


This is a customer-facing role where responsiveness, communication, and attention to detail are critical.


Key Responsibilities (Reordered by Priority):

  1. Provide customer support via phone and email for PostScan Mail services
  2. Respond to customer inquiries, service requests, and issues in a timely and professional manner
  3. Manage and follow up on customer tickets to ensure resolution
  4. Receive, sort, and process incoming mail and packages
  5. Perform mail scanning, forwarding, and related service requests
  6. Assist walk-in customers with mail pickup and basic inquiries
  7. Perform Live Scan fingerprinting services for Certifix applicants (training provided)
  8. Maintain organization of the workspace and ensure smooth day-to-day operations
  9. Follow company procedures for mail handling, security, and compliance

Key Traits You Want to Attract (Important):

  1. Strong communication skills (this is a support-heavy role)
  2. Comfortable being on the phone and handling customer inquiries throughout the day
  3. Detail-oriented with the ability to multitask
  4. Reliable and self-directed in a lower-traffic environment

Benefits:

  1. Health, Dental, Vision Insurance
  2. 401k plan with matching up to 3%
  3. 7 paid holidays and accrued PTO (start earning your first day)
  4. Voluntary insurances such as: life, STD, LTD and pet insurance
Requirements: