The Director of Operations is a regionally based role and is responsible for overseeing a ... This is a key client facing role and demands an individual with exceptional communication skills ...
The Director of Operations is a regionally based role and is responsible for overseeing a ... This is a key client facing role and demands an individual with exceptional communication skills ...
Director of Client Operations
Fort Worth, TX · On-site +1
Overview The Director of Operations is a regionally based role and is responsible for overseeing a ... This is a key client facing role and demands an individual with exceptional communication skills ...
Director of Client Operations
Fort Worth, TX · On-site +1
Overview The Director of Operations is a regionally based role and is responsible for overseeing a ... This is a key client facing role and demands an individual with exceptional communication skills ...
Overview The Director of Operations is a regionally based role and is responsible for overseeing a ... This is a key client facing role and demands an individual with exceptional communication skills ...
Overview The Director of Operations is a regionally based role and is responsible for overseeing a ... This is a key client facing role and demands an individual with exceptional communication skills ...
Be Seen First
Director of Client Success
Frisco, TX · On-site
$120K - $130K/yr
The Director of Client Success is responsible for leading the strategic direction, operational performance, and growth of the Client Success organization. This role oversees Account Management ...
Quick apply
Be Seen First
Director of Client Success
Frisco, TX · On-site
$120K - $130K/yr
The Director of Client Success is responsible for leading the strategic direction, operational performance, and growth of the Client Success organization. This role oversees Account Management ...
Director of Client Relations (aka Director of Sales) Location: Houston, TX Sales Territory: Local ... Track record of strategic thinking and operational execution * Confidence in building rapport at ...
Director of Client Relations (aka Director of Sales) Location: Houston, TX Sales Territory: Local ... Track record of strategic thinking and operational execution * Confidence in building rapport at ...
Director of Client Relations (aka Director of Sales) Location: Dallas, TX Sales Territory: Local ... Track record of strategic thinking and operational execution * Confidence in building rapport at ...
Director of Client Relations (aka Director of Sales) Location: Dallas, TX Sales Territory: Local ... Track record of strategic thinking and operational execution * Confidence in building rapport at ...
Director of Client Relations (aka Director of Sales) Location: San Antonio, TX Sales Territory ... Track record of strategic thinking and operational execution * Confidence in building rapport at ...
Director of Client Relations (aka Director of Sales) Location: San Antonio, TX Sales Territory ... Track record of strategic thinking and operational execution * Confidence in building rapport at ...
Director of Client Relations
Houston, TX · On-site
Director of Client Relations (aka Director of Sales) Location: Houston, TX Sales Territory: Local ... Track record of strategic thinking and operational execution * Confidence in building rapport at ...
Director of Client Relations
Houston, TX · On-site
Director of Client Relations (aka Director of Sales) Location: Houston, TX Sales Territory: Local ... Track record of strategic thinking and operational execution * Confidence in building rapport at ...
Director of Client Relations
Dallas, TX · On-site
Director of Client Relations (aka Director of Sales) Location: Dallas, TX Sales Territory: Local ... Track record of strategic thinking and operational execution * Confidence in building rapport at ...
Director of Client Relations
Dallas, TX · On-site
Director of Client Relations (aka Director of Sales) Location: Dallas, TX Sales Territory: Local ... Track record of strategic thinking and operational execution * Confidence in building rapport at ...
Director of Client Relations (aka Director of Sales) Location: San Antonio, TX Sales Territory ... Track record of strategic thinking and operational execution * Confidence in building rapport at ...
Director of Client Relations (aka Director of Sales) Location: San Antonio, TX Sales Territory ... Track record of strategic thinking and operational execution * Confidence in building rapport at ...
Director of Client Experience
Cresson, TX · On-site
$90K - $100K/yr
Position Summary The Director of Client Experience is responsible for leading every client-facing ... Digital Marketing You'll work closely with Operations and Executive Leadership to ensure every ...
Director of Client Experience
Cresson, TX · On-site
$90K - $100K/yr
Position Summary The Director of Client Experience is responsible for leading every client-facing ... Digital Marketing You'll work closely with Operations and Executive Leadership to ensure every ...
Director of Client Experience
Fort Worth, TX · On-site
$90K - $100K/yr
Position Summary The Director of Client Experience is responsible for leading every client-facing ... Digital Marketing You'll work closely with Operations and Executive Leadership to ensure every ...
Director of Client Experience
Fort Worth, TX · On-site
$90K - $100K/yr
Position Summary The Director of Client Experience is responsible for leading every client-facing ... Digital Marketing You'll work closely with Operations and Executive Leadership to ensure every ...
Director of Client Experience
Cresson, TX · On-site
$90K - $100K/yr
Position Summary The Director of Client Experience is responsible for leading every client-facing ... Digital Marketing You'll work closely with Operations and Executive Leadership to ensure every ...
Quick apply
Director of Client Experience
Cresson, TX · On-site
$90K - $100K/yr
Position Summary The Director of Client Experience is responsible for leading every client-facing ... Digital Marketing You'll work closely with Operations and Executive Leadership to ensure every ...
Director of Client Experience
Fort Worth, TX · On-site
$90K - $100K/yr
Position Summary The Director of Client Experience is responsible for leading every client-facing ... Digital Marketing You'll work closely with Operations and Executive Leadership to ensure every ...
Quick apply
Director of Client Experience
Fort Worth, TX · On-site
$90K - $100K/yr
Position Summary The Director of Client Experience is responsible for leading every client-facing ... Digital Marketing You'll work closely with Operations and Executive Leadership to ensure every ...
Onsite -Client Operations Manager:Houston, TX
Houston, TX · On-site
$67K - $74K/yr
Under the direction of the Director of Client Operations and the general instruction of the primary Facility Contact at various facilities, the Client Operations Manager is responsible for the ...
Onsite -Client Operations Manager:Houston, TX
Houston, TX · On-site
$67K - $74K/yr
Under the direction of the Director of Client Operations and the general instruction of the primary Facility Contact at various facilities, the Client Operations Manager is responsible for the ...
Under the direction of the Director of Client Operations and the general instruction of the primary Facility Contact at various facilities, the Client Operations Manager is responsible for the ...
Under the direction of the Director of Client Operations and the general instruction of the primary Facility Contact at various facilities, the Client Operations Manager is responsible for the ...
The Director of Client Services Portfolio, under the direction of the Vice President of Client ... Support and assist with the daily operations of portfolio accounts and ensure efficient workload ...
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The Director of Client Services Portfolio, under the direction of the Vice President of Client ... Support and assist with the daily operations of portfolio accounts and ensure efficient workload ...
Director of Client Finance
Dallas, TX · On-site +1
The Director of Client Finance (DOCF) is responsible for overseeing Charter Impact's service ... Experience in charter school finance and operations is a plus. * Non-profit accounting experience ...
Director of Client Finance
Dallas, TX · On-site +1
The Director of Client Finance (DOCF) is responsible for overseeing Charter Impact's service ... Experience in charter school finance and operations is a plus. * Non-profit accounting experience ...
The Director of Client Services will report directly to executive leadership and work cross-functionally with Operations, Marketing, and Transition teams to ensure the seamless onboarding of new ...
The Director of Client Services will report directly to executive leadership and work cross-functionally with Operations, Marketing, and Transition teams to ensure the seamless onboarding of new ...
Director of Client Finance
Dallas, TX · On-site +1
The Director of Client Finance (DOCF) is responsible for overseeing Charter Impact's service ... Experience in charter school finance and operations is a plus. * Non-profit accounting experience ...
Director of Client Finance
Dallas, TX · On-site +1
The Director of Client Finance (DOCF) is responsible for overseeing Charter Impact's service ... Experience in charter school finance and operations is a plus. * Non-profit accounting experience ...
Director Of Client Operations information
See Texas salary details
$31.7K - $44K
4% of jobs
$44K - $56.3K
8% of jobs
$56.3K - $68.6K
11% of jobs
$70.6K is the 25th percentile. Wages below this are outliers.
$68.6K - $81K
12% of jobs
$81K - $93.3K
14% of jobs
The median wage is $95K / yr.
$93.3K - $105.6K
12% of jobs
$105.6K - $117.9K
13% of jobs
$121K is the 75th percentile. Wages above this are outliers.
$117.9K - $130.3K
9% of jobs
$130.3K - $142.6K
9% of jobs
$142.6K - $154.9K
5% of jobs
$154.9K - $167.2K
3% of jobs
$31.7K
$100.3K
$167.2K
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Full-time
This job post has expired today. Applications are no longer accepted.
MRO Corp rating
7.8
Based on 28 frontline employees who took The Breakroom Quiz
149th of 479 rated business services
Job description
The Director of Operations is a regionally based role and is responsible for overseeing a geographical portion of MRO staffed sites to ensure that Release of Information (ROI) activities are compliant with established hospital policies, federal and state regulations and are completed in a timely and fiscally responsible manner per our contract with the client. This is a key client facing role and demands an individual with exceptional communication skills and an awareness that they are working for the industry leader in the ROI space.
- Preferred candidate will live in Texas, Oklahoma, New Mexico, or Arkansas.
1. Overall management responsibility for a specific region for staffed site operations
2. Selects and maintains qualified personnel in all positions reporting directly.
3. Directs, monitors, and appraises the performance of individuals immediately reporting.
4. Oversees and provide guidance to direct reports on employee and site performance.
5. Leads the workflow activities among site employees to ensure maximum productivity and quality standards are met.
6. Provide leadership, direction and support to the MRO management team to ensure maximum efficiencies and client satisfaction at various locations.
7. Promotes a positive self-image of MRO with emphasis on customer service. Responds to customer needs in a positive and efficient manner.
8. Ensure work is performed in accordance with MRO/customer policies and procedures as well as Federal/State law.
9. Maintain on-boarding training program to ensure medical record staff understand proper processes and procedures.
10. Monitors performance to provide performance feedback, measurements, and evaluations.
11. Monitor profitability of site operations and make appropriate adjustments to achieve company goals.
12. Reviews performance against operating plans and standards. Provides reports to subordinates on interpretation of results and approves changes in direction of plans. Assist with Root Cause Analysis and Corrective Action Plans.
13. Review and approves expenses.
14. Coordinates and collaborates with other departments to carry out responsibilities.
15. Maintain budget controls for staffed site operations.
16. Maintains positive client relations including regular meetings to review operational results and proactively seek process improvements.
17. Participates in client QBR (Quarterly Business Reviews) as needed.
18. Collaboratively work with department heads at National Service Center.
19. Facilitate a positive work environment that drives reduced turnover.
Skills/Experience:
1. Bachelor’s Degree in Health Information Management, Business Administration or health related field or equivalent experience is required. RHIT or RHIA preferred.
2. 5+ years supervisory/management experience required in Release of Information (ROI) preferred.
3. Proven ability to recruit, train, and motivate personnel.
4. Participative management type – advocates team concept.
5. Demonstrated excellence in written communication and interpersonal skills.
6. Strong time management and broad knowledge of computer systems in health care and Health Information management strongly preferred.
7. Regular travel required by air, land, or rail throughout the United States.
Physical Requirements:
1. Position requires up to 50% travel by car and/or air and ability to mobilize throughout multiple MRO and client locations.
2. Position requires standing, sitting, lifting up to 20 pounds.
3. Position is performed in office and hospital settings.
About MRO
Sourced by ZipRecruiter
Industry
Health care and social assistance
Company size
1,001 - 5,000 Employees
Headquarters location
Norristown, PA, US
Year founded
2002