Director of Client Relations (aka Director of Sales)
Location: Houston, TX
Sales Territory: Local radius
Full-timeย |ย Baseย Salaryย +ย Bonusย |ย Comprehensiveย Benefitsย |ย Exceptionalย Culture
Salary range and comp:ย 100 - 130k + bonus + perksย ย
At Ernest, our people are the heart of our success and that includes our clients. As we continue to grow, we're looking for a Director of Client Relations to lead from the front. This is more than a sales leadership role, it's about building deep relationships, championing a high-performance team, and becoming the face of Ernest in your territory. We're looking for a talented and driven sales leader who can inspire a team of Client Relationship Managers (CRMs), drive growth through new business development and account expansion, and create unforgettable client experiences along the way. You know how to lead in every setting, from boardrooms to BBQs, ballgames to cold call walk-ins, and you make clients feel like partners and teams feel unstoppable. If that's your style, you'll fit right in at Ernest.
What You'll Do:ย
Leadย andย Developย aย Territoryย Salesย Teamย
- Motivateย andย manageย aย teamย ofย B2Bย Clientย Relationshipย Managersย (akaย outsideย salesย reps)
- Driveย performance,ย accountability,ย andย professionalย development
- Coachย yourย teamย inย salesย strategies,ย tools,ย andย accountย planning
- Leadย monthlyย salesย meetingsย andย conductย regularย reviewsย toย keepย goalsย onย track
Actย asย theย Territory'sย Salesย Leaderย andย Brandย Ambassadorย
- Serveย asย theย go-toย salesย leaderย forย yourย region-internallyย andย externally
- Buildย authentic,ย lastingย relationshipsย withย businessย clients
- Representย Ernestย atย appreciationย events,ย sportsย outings,ย andย clientย meetings
- Partnerย withย supplierย repsย toย driveย valueย andย strengthenย relationships
Driveย Newย Businessย andย Growย Existingย Accountsย
- Guideย andย supportย yourย Clientย Relationshipย Managersย asย theyย huntย forย newย businessย andย growย keyย accounts
- Equipย yourย teamย toย uncoverย clientย needs,ย deliverย customizedย solutions,ย andย buildย long-termย loyalty
- Coachย CRMsย toย deepenย accountย penetrationย andย maximizeย GTMย growthย acrossย theirย portfolios
- Beย aย strategicย partnerย inย removingย roadblocks,ย navigatingย clientย challenges,ย andย ensuringย successfulย outcomes
Leadย withย Operationalย Excellenceย
- Createย andย executeย aย yearlyย businessย planย focusedย onย profitableย growth
- Recommendย processย improvementsย toย elevateย theย salesย function
- Supportย companyย policiesย relatedย toย credit,ย collections,ย pricing,ย andย more
- Approveย pricingย deviationsย andย overseeย salesย promotions,ย campaigns,ย andย contests
Whatย Youย Bring
- Provenย B2Bย outsideย salesย success
- Experienceย managingย andย growingย anย outsideย B2Bย salesย team
- Strongย leadership,ย communication,ย andย coachingย abilities
- Trackย recordย ofย strategicย thinkingย andย operationalย execution
- Confidence in building rapport at all levels, from clients to colleagues
- Validย driver'sย licenseย andย aย cleanย drivingย record
- Industry experience not required, we hire for potential and performance
Whyย Ernest?ย
We don't just build sales teams, we build careers. Our culture is rooted in connection, development, and a shared belief that when one of us moves forward, we all move forward. You'll be empowered to lead, equipped to succeed, and supported by a team that celebrates every win, big or small.
Let's build something great together!
Wanna see what makes us awesome? Hit play on our latest videos:
Newestย Companyย Videoย withย Keanuย Reeves!
Watchย usย makeย aย cardboardย skateboardย withย Tonyย Hawk!