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Mail Operations Manager Jobs in Texas (NOW HIRING)

Associa

Mail Fulfillment Operator

Richardson, TX · On-site

$15.25 - $17.25/hr

... proper operation. • Follow quality control standards. • Prepare mail for delivery to post ... ability to manage competing priorities, tight deadlines, and fluctuating demand with calm ...

Aston Carter

Office Operations Administrator

Fort Worth, TX

$17.25 - $23.75/hr

Manage incoming phone communications and route calls promptly and accurately to the appropriate contacts. * Handle daily mail operations, including receiving, sorting, and distributing incoming mail ...

Aston Carter

Office Operations Administrator

Fort Worth, TX

$17.25 - $23.75/hr

Manage incoming phone communications and route calls promptly and accurately to the appropriate contacts. * Handle daily mail operations, including receiving, sorting, and distributing incoming mail ...

Elevate Patient Financial Solutions

Mail Clerk

Spring, TX · On-site

$18 - $20/hr

Collaborating with Supervisors in various offices and regions to support operations for multiple ... Attending to various reports as instructed by manager. * Performing general clerical and front ...

Elevate Patient Financial Solutions

Mail Clerk

Spring, TX · Hybrid

$18 - $20/hr

Collaborating with Supervisors in various offices and regions to support operations for multiple ... Attending to various reports as instructed by manager. * Performing general clerical and front ...

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Mail Operations Manager information

What does a Mail Operations Manager do?

A Mail Operations Manager oversees the processing, distribution, and delivery of mail within an organization or facility. They are responsible for managing mailroom staff, implementing efficient mail handling procedures, and ensuring compliance with postal regulations. Additionally, they often coordinate with other departments to meet organizational needs, monitor budgets, and maintain security protocols for sensitive information. Their goal is to ensure timely and accurate mail services while optimizing operational efficiency.

What are the key skills and qualifications needed to thrive as a Mail Operations Manager, and why are they important?

Success as a Mail Operations Manager requires organizational expertise, knowledge of mailroom procedures, and experience in logistics or facilities management, often supported by a bachelor’s degree or equivalent experience. Familiarity with mail sorting systems, tracking software, and compliance regulations is typically necessary. Strong leadership, problem-solving, and effective communication skills distinguish top performers in this role. These competencies ensure efficient mail flow, regulatory compliance, and a well-coordinated team, which are vital for organizational effectiveness.

What is the difference between Mail Operations Manager vs Mail Clerk?

AspectMail Operations ManagerMail Clerk
ResponsibilitiesOversees mail processing, logistics, staff management, and operational efficiencySorts, distributes, and handles incoming and outgoing mail
Required SkillsLeadership, logistics, organizational skills, knowledge of mailing systemsAttention to detail, basic organizational skills, familiarity with mailing procedures
Work EnvironmentOffice or warehouse setting, managerial roleMailroom or front desk area, entry-level role
CertificationsTypically none required, but logistics or management certifications can helpNone required

The Mail Operations Manager focuses on overseeing the entire mail process, managing staff, and ensuring efficiency, while the Mail Clerk handles the day-to-day sorting and distribution of mail. The manager role requires leadership skills and broader responsibilities, whereas the clerk role is more operational and task-focused.

What are some typical challenges a Mail Operations Manager faces in ensuring timely and accurate mail distribution?

Mail Operations Managers often encounter challenges such as managing high mail volumes during peak periods, minimizing sorting and delivery errors, and maintaining compliance with postal regulations. They must also coordinate efficiently with cross-functional teams, including logistics, facilities, and IT, to streamline workflows and resolve any operational bottlenecks. Implementing process improvements and adopting new technologies are key strategies to overcome these challenges and ensure consistent, reliable mail service.
What are popular job titles related to Mail Operations Manager jobs in Texas? For Mail Operations Manager jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Mail Operations Manager jobs in Texas look for? The top searched job categories for Mail Operations Manager jobs in Texas are:
What cities in Texas are hiring for Mail Operations Manager jobs? Cities in Texas with the most Mail Operations Manager job openings:
Mail Operations Manager jobs near you
Infographic showing various Mail Operations Manager job openings in Texas as of June 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Nights. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution.
Supervisor, Servicing Operations - Payment Processing

Supervisor, Servicing Operations - Payment Processing

Octane

Irving, TX • On-site

$55K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago

Job description

Octane is unlocking the power of financial products for merchants and consumers. Our cutting-edge technology and innovative financial products empower businesses with more control and flexibility, enabling them to deliver seamless digital experiences, drive customer loyalty, and build long-term value.
Octane supports merchants throughout the sales cycle: connecting dealerships with high-intent buyers, driving transparent, fast, and easy closings with award-winning technology, and providing on-going customer care with superior loan servicing.
Founded in 2014, Octane supports over 60 OEM partner brands and over 4,000 dealer partners, and has a team of over 600. Visit www.octane.co.
Octane's Operations team is seeking a dynamic and results-driven Servicing Operations Supervisor (Payment Processing) to lead our monetary servicing operations. In this role, you will manage a high-performing team responsible for payment processing, refund administration, check operations, escrow transactions, exception resolution, and payment accounting oversight.
As a leader, you will ensure accurate, compliant transaction processing-primarily focused on check payments-that directly supports our customers and core business operations. You will drive the swift resolution of payment discrepancies while keeping your team aligned with departmental goals and strict internal and external deadlines.
The ideal candidate is an exceptional team leader with a sharp eye for operational controls and process execution. Serving as a critical bridge across the organization, you will collaborate closely with Accounting, Titles, Risk, Recovery, Remarketing, and Product teams to ensure seamless alignment between financial transactions, servicing workflows, and customer account status.
This is a hybrid position in our Irving office.
Responsibilities:
  • Team Leadership and Oversight
    • Supervise daily activities of servicing specialists responsible for payment processing, escrow activity, refunds, reconciliations, and exception handling.
    • Assign workloads, monitor queues, and ensure operational deadlines, quality expectations, and compliance requirements are met.
    • Provide coaching, performance management, and professional development support to team members.
    • Conduct quality reviews to ensure accuracy, documentation completeness, and policy adherence.
    • Provide coverage and support during high-volume periods or staff absences.
  • Payment Operations & Transaction Oversight
    • Oversee resolution of payment discrepancies including overages, shortages, applied funds, exception transactions, and merchant corrections.
    • Ensure proper handling of recovery transactions, total loss payments, payoff-related adjustments, and third-party remittances.
    • Supervise intake, application, reconciliation, and documentation of inbound payments across multiple processors.
    • Ensure remote deposit activity is reviewed, balanced daily, and properly logged.
    • Supervise daily mail/payment intake by teams for certified and time-sensitive mail, ensuring proper handling standards are followed.
  • Refunds, Escrow & Financial Adjustment Administration
    • Ensure team members are recording all mail into the designated tracking system with required details (date, source, carrier, tracking number, recipient, department, etc.).
    • Maintain accurate and complete records using tools like Google Sheets.
    • Perform remote capture deposits.
    • Build and validate import files for system updates (such as payment applications, status updates, escrow activity).
  • Coordination and Cross Functional Work
    • Lead communications with an off site payment processing vendor.
    • Communicate with key teams to confirm mail items are reflected, tracked, and accounted for through mail intake processes.
    • Ensure compliance and confidentiality related to document retention and schedules.
  • Operations and Oversight
    • Monitor daily transaction, settlement, and exception reports to confirm payments and customer transactions are processing accurately and on time.
    • Generate payment, disbursement, and adjustment files to support customer and business transactions.
    • Review performance and metric dashboards to identify trends. Escalate issues and coordinate resolution as needed.

Requirements:
  • 5+ years of professional experience.
  • Prior experience in a financial services environment or administrative support setting is preferred.
  • Familiarity with Google Workspace (Sheets, Drive.
  • Excellent attention to detail and time management in a deadline-driven environment.
  • Strong organizational and communication skills.
  • Ability to effectively communicate with external business partners.
  • Ability to lift and move packages.
  • Comfortable working with sensitive financial and regulatory documents.

Compensation: In addition to salary, Total Rewards include bonus eligibility, a stock option package, and benefits as outlined below. The role described above offers a base salary of $55,000 to $65,000 + corporate bonus eligibility. Your offer will be based on location, the alignment of your qualifications with the requirements of the job and internal equity.
Benefits:
  • Robust Health Care Plans (Medical, Dental & Vision)
  • Generous Parental Leave
  • Flexible Time Off (FTO) Policy - Time Off When You Need It
  • Retirement Plan (401k) with company match!
  • Educational Assistance/Tuition Reimbursement up to $3K/year
  • Life Insurance (Basic, Voluntary & AD&D)
  • Short Term / Long Term Disability
  • Robust Ancillary benefits including accident insurance, hospital insurance, etc
  • Wellhub (Gympass) Wellness Benefit
  • Recreational Safety Benefit

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Octane Lending is an equal opportunity employer committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment.

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