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Online Operations Jobs in Texas (NOW HIRING)

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Online Operations information

See Texas salary details

$10

$18

$28

How much do online operations jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for online operations in Texas is $18.46, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $20.82 per hour, depending on experience, location, and employer.

What is online operations?

Online Operations refers to the management and optimization of a company's digital platforms, processes, and services. Professionals in this field oversee daily online activities, ensure websites and digital tools function smoothly, and coordinate with other teams to support e-commerce, customer service, and digital marketing efforts. Their role often includes monitoring website performance, troubleshooting technical issues, and implementing strategies to improve user experience and operational efficiency.

What is the difference between Online Operations vs Customer Support Specialist?

AspectOnline OperationsCustomer Support Specialist
Primary RoleManage online processes, platform maintenance, and digital workflowsAssist customers, resolve issues, and provide product support
Required SkillsDigital tools, process management, technical troubleshootingCommunication, problem-solving, product knowledge
Work EnvironmentOnline, remote or office-basedOnline, call centers, or in-person
Common CertificationsProject management, digital marketing, technical certificationsCustomer service certifications, communication skills training

Online Operations and Customer Support Specialists both work in digital environments, but Online Operations focuses on managing online platforms and processes, while Customer Support Specialists handle direct customer interactions. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are some common challenges faced by professionals in online operations and how can they be addressed?

Professionals in Online Operations often encounter challenges such as managing high volumes of digital transactions, ensuring seamless platform performance, and quickly resolving technical issues or customer inquiries. To address these challenges, it’s important to develop strong organizational and problem-solving skills, stay up-to-date with the latest operational tools, and maintain effective communication with cross-functional teams like IT, customer support, and marketing. Being proactive in monitoring systems and regularly participating in team meetings can also help anticipate and mitigate potential issues before they escalate.

What are the key skills and qualifications needed to thrive in online operations?

Thriving in Online Operations requires strong analytical abilities, project management skills, and a solid understanding of digital platforms or e-commerce, often supported by a degree in business, IT, or a related field. Familiarity with tools like Google Analytics, content management systems (CMS), and customer relationship management (CRM) software is typically expected. Exceptional problem-solving, communication, and adaptability are crucial soft skills that help professionals excel in this dynamic environment. These competencies are important to ensure efficient online processes, seamless customer experiences, and adaptability to rapidly evolving digital trends.

What are the most commonly searched types of Operations jobs in Texas?

The most popular types of Operations jobs in Texas are:

What are popular job titles related to Online Operations jobs in Texas?

For Online Operations jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Online Operations jobs in Texas look for?

The top searched job categories for Online Operations jobs in Texas are:

What cities in Texas are hiring for Online Operations jobs?

Cities in Texas with the most Online Operations job openings:

Online Operations jobs near you
Infographic showing various Online Operations job openings in Texas as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $38,404 per year, or $18.5 per hour.

Student Employee-SHSU Online-Operations

Sam Houston State University

Huntsville, TX • On-site

$9/hr

Full-time

Posted 22 days ago

Sam Houston State University rating

7.0

Company rating: 7.0 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

436th of 618 rated colleges and universities

Job description

Posting Details
Posting Information
Requisition
202600262ST
Title
Student Employee-SHSU Online-Operations
Employee Class
Student Employee
College Work Study Position
No
Department
SHSU Online
Division
Division of Academic Affairs
Hours per week
28
Hiring Rate
$9/hour
Preferred Student Classification
Nature & Purpose of Position
28 Hours per week will be within Monday through Friday 8 - 5SHSU Online Operations student assistants work in a positive, structured, team centered environment. This position provides support to the Online Operations department in a variety of areas, including but not limited to administration, faculty development, and course development. They might also assist by inserting captions, creating transcripts, and working with audio edits associated with various videos and multimedia. The student assistant will communicate with internal (faculty and staff) and external customers via email and/or chat communications. Direction, guidance, and support will be provided as needed.
Primary Responsibilities
  • Complete assigned support requests in a timely manner while ensuring that all quality customer service standards are upheld
  • Work collaboratively with other team members and SHSU Online staff to ensure the successful completion of assigned support requests
  • Demonstrate excellent interpersonal, communication, and organizational skills
  • Prioritize responsibilities to meet requested due dates
  • Work with Microsoft 365 apps (including Teams)
  • Complete regularly assigned training and quality assurance protocols successfully
  • Perform other related duties as assigned

Other Requirements for the Position
You must be currently enrolled as a student at Sam Houston State University taking at least 6 credit hours to be eligible for this position.
The position is located off-campus at SHSU University Plaza (1 Financial Plaza, Huntsville, TX).
The selected candidate will be expected to:
  • Adhere to all University Policies and Procedures
  • Work collaboratively in a team setting to accomplish tasks in an ever-changing environment
  • Demonstrate responsibility and punctuality
  • Leverage knowledge from experience, college level courses, and departmental training
  • Exhibit flexibility to learn new concepts/strategies
  • Maintain privacy and confidential information

Open Date
07/27/2026
Position Number
9N9948-00
Contact Information
Contact Name & Title
Jason Woodall (Assoc Director Online Dev & Support)
Contact Phone
(936) 294-2432
Contact Email
jlw153@shsu.edu
Contact Building & Room #
Contact Fax
Contact Instructions Summary
EEO Statement
EEO Statement
Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215.
Annual Security and Fire Safety Report

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