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Mail Operations Manager Jobs in New York (NOW HIRING)

Operations Manager

New York, NY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... mail, submitting maintenance requests etc. Reporting relationship Role will report to the Director ... operational or project management experience * 3+ years of executive level support experience ...

Operations Manager

New York, NY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... mail, submitting maintenance requests etc. Reporting relationship Role will report to the Director ... operational or project management experience * 3+ years of executive level support experience ...

Operations Manager

New York, NY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... mail, submitting maintenance requests etc. Reporting relationship Role will report to the Director ... operational or project management experience * 3+ years of executive level support experience ...

Operations Manager

New York, NY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... mail, submitting maintenance requests etc. Reporting relationship Role will report to the Director ... operational or project management experience * 3+ years of executive level support experience ...

Operations Manager/Shift Supervisor

Manhattan, NY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position: Operations Manager/ Shift Supervisor The Operations Manager is responsible for ... client mail, lockers, meal cards and medication. * Ensure optimal customer service is being ...

Operations Manager

New York, NY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... mail, submitting maintenance requests etc. Reporting relationship Role will report to the Director ... operational or project management experience * 3+ years of executive level support experience ...

Operations Manager/Shift Supervisor

Manhattan, NY

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position: Operations Manager/ Shift Supervisor The Operations Manager is responsible for ... client mail, lockers, meal cards and medication. * Ensure optimal customer service is being ...

Clinic Operations Manager

Manhattan, NY · On-site

$55K - $60K/yr

  • Medical

  • PTO

The Clinic Operations Manager will be responsible for overseeing the clinic's daily operations ... Oversee mail pickups and deliveries to branch offices. * Supervise scanning volume, ensuring proper ...

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Showing results 1-20

Mail Operations Manager information

What does a mail operations manager do?

A Mail Operations Manager oversees the processing, distribution, and delivery of mail within an organization or facility. They are responsible for managing mailroom staff, implementing efficient mail handling procedures, and ensuring compliance with postal regulations. Additionally, they often coordinate with other departments to meet organizational needs, monitor budgets, and maintain security protocols for sensitive information. Their goal is to ensure timely and accurate mail services while optimizing operational efficiency.

What are some typical challenges a mail operations manager faces in ensuring timely and accurate mail distribution?

Mail Operations Managers often encounter challenges such as managing high mail volumes during peak periods, minimizing sorting and delivery errors, and maintaining compliance with postal regulations. They must also coordinate efficiently with cross-functional teams, including logistics, facilities, and IT, to streamline workflows and resolve any operational bottlenecks. Implementing process improvements and adopting new technologies are key strategies to overcome these challenges and ensure consistent, reliable mail service.

What are the key skills and qualifications needed to thrive as a mail operations manager, and why are they important?

Success as a Mail Operations Manager requires organizational expertise, knowledge of mailroom procedures, and experience in logistics or facilities management, often supported by a bachelor’s degree or equivalent experience. Familiarity with mail sorting systems, tracking software, and compliance regulations is typically necessary. Strong leadership, problem-solving, and effective communication skills distinguish top performers in this role. These competencies ensure efficient mail flow, regulatory compliance, and a well-coordinated team, which are vital for organizational effectiveness.

What is the difference between Mail Operations Manager vs Mail Clerk?

AspectMail Operations ManagerMail Clerk
ResponsibilitiesOversees mail processing, logistics, staff management, and operational efficiencySorts, distributes, and handles incoming and outgoing mail
Required SkillsLeadership, logistics, organizational skills, knowledge of mailing systemsAttention to detail, basic organizational skills, familiarity with mailing procedures
Work EnvironmentOffice or warehouse setting, managerial roleMailroom or front desk area, entry-level role
CertificationsTypically none required, but logistics or management certifications can helpNone required

The Mail Operations Manager focuses on overseeing the entire mail process, managing staff, and ensuring efficiency, while the Mail Clerk handles the day-to-day sorting and distribution of mail. The manager role requires leadership skills and broader responsibilities, whereas the clerk role is more operational and task-focused.

What cities in New York are hiring for Mail Operations Manager jobs?

Cities in New York with the most Mail Operations Manager job openings:

Infographic showing various Mail Operations Manager job openings in New York as of August 2026, with employment types broken down into 87% Full Time, 7% Part Time, 4% Temporary, and 2% Contract. Highlights an 91% In-person, 4% Hybrid, and 5% Remote job distribution.

Mail Services Supervisor

The Millennium Group

Jersey City, NJ • On-site

$19 - $20/hr

Full-time

Posted 3 days ago

New


The Millennium Group rating

6.6

Company rating: 6.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

312th of 492 rated business services


Job description

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.
Key Responsibilities:
  • Receiving and processing packages that are delivered into the mail center
  • Deliver mail and packages to recipients using package tracking software
  • Provide customer service and serve as client's primary contact for service and issues
  • Provide support and coverage to the on-site Manager
  • Provide support and coverage at reception desk when needed
  • Communicate team goals and evaluate team progress.
  • Learn all aspects of mail operations and provide coverage during absences.
  • Ensure safety and security procedures are followed always.
  • Assist with monthly reporting.
  • Ensure all employee training is performed and all employees meet skills standards
  • Respond to client issues and ensure appropriate escalation processes are followed by communicating critical issues to Manager without delay.
  • Maintain a clean and safe workspace.
  • Assist with employee moves.
  • Move furniture if required.
  • Help with Conference room set ups if needed.
  • Monitoring shred bins throughout the buildings and swapping them out when full.
  • Help with various task required from facilities.
  • Other duties as assigned.

Job Requirements:
  • Two years or more of experience in an office environment.
  • 2-3 years' experience with Microsoft Office Software (Word, Excel, Outlook).
  • Strong work ethic; diplomatic; team and service oriented; builds strong working relationships.
  • Exhibits superior verbal communication and phone skills.
  • Exhibits exceptional customer service skills.
  • Consistently demonstrates professional demeanor, appearance and attitude.
  • Proven ability to remain calm under pressure; resilient.
  • Sound judgment and problem-solving ability.
  • Able to appropriately handle confidential and highly sensitive material.
  • Demonstrated ability to be flexible and adapt to an ever-changing work environment.
  • Assertive and resourceful; motivated; willing to ask questions and take initiative without direction.
  • Must be able to lift 50lbs.

What The Millennium Group employees say

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