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Mail Operations Manager Jobs in New York (NOW HIRING)

Cushman & Wakefield

Operations Manager

New York, NY

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... mail, submitting maintenance requests etc. Reporting relationship Role will report to the Director ... operational or project management experience * 3+ years of executive level support experience ...

Cushman & Wakefield

Operations Manager

New York, NY

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... mail, submitting maintenance requests etc. Reporting relationship Role will report to the Director ... operational or project management experience * 3+ years of executive level support experience ...

Cushman & Wakefield

Operations Manager

New York, NY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... mail, submitting maintenance requests etc. Reporting relationship Role will report to the Director ... operational or project management experience * 3+ years of executive level support experience ...

Cushman & Wakefield

Operations Manager

New York, NY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... mail, submitting maintenance requests etc. Reporting relationship Role will report to the Director ... operational or project management experience * 3+ years of executive level support experience ...

Cushman & Wakefield

Operations Manager

New York, NY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... mail, submitting maintenance requests etc. Reporting relationship Role will report to the Director ... operational or project management experience * 3+ years of executive level support experience ...

voagny

Operations Manager/Shift Supervisor

Manhattan, NY

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position: Operations Manager/ Shift Supervisor The Operations Manager is responsible for ... client mail, lockers, meal cards and medication. * Ensure optimal customer service is being ...

voagny

Operations Manager/Shift Supervisor

Manhattan, NY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position: Operations Manager/ Shift Supervisor The Operations Manager is responsible for ... client mail, lockers, meal cards and medication. * Ensure optimal customer service is being ...

Housing Works

Clinic Operations Manager

Manhattan, NY · On-site

$55K - $60K/yr

  • Medical

  • PTO

The Clinic Operations Manager will be responsible for overseeing the clinic's daily operations ... Oversee mail pickups and deliveries to branch offices. * Supervise scanning volume, ensuring proper ...

K2services

Office Services Associate

New York, NY · On-site

$24/hr

Manage daily mail operations, including accurate sorting and distribution of interoffice mail. * Conduct timely internal mail runs and coordinate outgoing mail processing. * Operate postage equipment ...

Interplay

Talent & Operations Manager

New York, NY · On-site

Own the daily office rhythm: supplies, mail/packages, guest experience, meeting room readiness, and ... Manage office inventory and purchasing; keep the office environment seamless. * Develop and ...

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Mail Operations Manager information

What does a mail operations manager do?

A Mail Operations Manager oversees the processing, distribution, and delivery of mail within an organization or facility. They are responsible for managing mailroom staff, implementing efficient mail handling procedures, and ensuring compliance with postal regulations. Additionally, they often coordinate with other departments to meet organizational needs, monitor budgets, and maintain security protocols for sensitive information. Their goal is to ensure timely and accurate mail services while optimizing operational efficiency.

What are the key skills and qualifications needed to thrive as a mail operations manager, and why are they important?

Success as a Mail Operations Manager requires organizational expertise, knowledge of mailroom procedures, and experience in logistics or facilities management, often supported by a bachelor’s degree or equivalent experience. Familiarity with mail sorting systems, tracking software, and compliance regulations is typically necessary. Strong leadership, problem-solving, and effective communication skills distinguish top performers in this role. These competencies ensure efficient mail flow, regulatory compliance, and a well-coordinated team, which are vital for organizational effectiveness.

What is the difference between Mail Operations Manager vs Mail Clerk?

AspectMail Operations ManagerMail Clerk
ResponsibilitiesOversees mail processing, logistics, staff management, and operational efficiencySorts, distributes, and handles incoming and outgoing mail
Required SkillsLeadership, logistics, organizational skills, knowledge of mailing systemsAttention to detail, basic organizational skills, familiarity with mailing procedures
Work EnvironmentOffice or warehouse setting, managerial roleMailroom or front desk area, entry-level role
CertificationsTypically none required, but logistics or management certifications can helpNone required

The Mail Operations Manager focuses on overseeing the entire mail process, managing staff, and ensuring efficiency, while the Mail Clerk handles the day-to-day sorting and distribution of mail. The manager role requires leadership skills and broader responsibilities, whereas the clerk role is more operational and task-focused.

What are some typical challenges a mail operations manager faces in ensuring timely and accurate mail distribution?

Mail Operations Managers often encounter challenges such as managing high mail volumes during peak periods, minimizing sorting and delivery errors, and maintaining compliance with postal regulations. They must also coordinate efficiently with cross-functional teams, including logistics, facilities, and IT, to streamline workflows and resolve any operational bottlenecks. Implementing process improvements and adopting new technologies are key strategies to overcome these challenges and ensure consistent, reliable mail service.

What are popular job titles related to Mail Operations Manager jobs in New York?

For Mail Operations Manager jobs in New York, the most frequently searched job titles are:

What job categories do people searching Mail Operations Manager jobs in New York look for?

The top searched job categories for Mail Operations Manager jobs in New York are:

What cities in New York are hiring for Mail Operations Manager jobs?

Cities in New York with the most Mail Operations Manager job openings:

Mail Operations Manager jobs near you
Infographic showing various Mail Operations Manager job openings in New York as of August 2026, with employment types broken down into 87% Full Time, 7% Part Time, 4% Temporary, and 2% Contract. Highlights an 91% In-person, 4% Hybrid, and 5% Remote job distribution.

Operations Manager

Cushman & Wakefield

New York, NY

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 26 days ago

Cushman & Wakefield rating

7.4

Company rating: 7.4 out of 10

Based on 159 frontline employees who took The Breakroom Quiz

111th of 204 rated real estate companies

Job description

Job Title

Operations Manager

Job Description Summary

Cushman & Wakefield is a leading global real estate services firm that delivers exceptional value for real estate occupiers and owners. Our iconic brand and approximately 53,000 people operate across 400 offices in 60 countries. We believe you get out of life, what you put into it. We are making the most of all the incredible opportunities life offers - for our people, our clients and our communities.
If you love to make things happen, we'd love for you to make them happen with us. With so many passions to pursue, businesses to drive and so much good to do, we think you should join us.
Our New York City Brokerage team is looking for an experienced and solutions-orientated Operations Manager to join our team. This role is responsible for developing and managing brokerage support professionals and will work closely with the executive leadership team to run the business and implement strategic initiatives. This position will partner with our two Managing Directors of Brokerage to support our Office Leasing business.
The ideal candidate is highly strategic, growth/business orientated, has proven ability to influence at a leadership level, keen attention to detail and ability to effectively manage multiple priorities. This role requires a high level of accountability, adaptability, and collaboration.

Job Description

Key responsibilities

  • Serve as the strategic advisor and business partner to the local Managing Principal, Director of Brokerage & Operations Director in all aspects of the business

  • Assist with brokerage agreement review and execution and file management

  • Build strong trusted relationships with the executive leadership team, brokerage professionals, colleagues and reports

  • Optimize operating processes and creatively solve problems to ensure the business operates in an efficient and effective manner

  • Lead and support critical projects based on emergent business needs

  • Provide formal leadership, mentoring and supervision to administrative and brokerage support professionals

  • Lead performance management, employee coaching and counseling in partnership with our People Partner

  • Promote CRM usage and maintain data accuracy for pipeline and revenue reporting

  • In partnership with the Operations finance team, assist with financial operations including budgeting, forecasting, financial modeling, AR/AP processing, BDA, OTT and expense tracking and approvals

  • Review and approve expenses ensuring compliance with policies

  • Manage summer intern programing in partnership with the Early in career team

  • Organize, assist, oversee and lead internal meetings and events

  • Work with the Director of Operations on projects and business continuity issues

  • Responsible for partnering with talent acquisition on all recruiting and onboarding

  • Manage the employee experience, including onboarding of new hires, preparing space and equipment etc.

  • Manage offboarding of brokerage professionals and support employees

  • Manage broker licenses, and educational requirements and follow up on any delinquencies or upcoming actions required

  • Coordinate office moves and confirm seating plans with the Facilities team, working in conjunction with IT, and management

  • Ensure corporate standards and internal company processes and systems are leveraged and adhered to

  • Assist with planning and execution of events both small and large scale to foster a positive and inclusive office culture

  • In the absence of a Broker Support Professional role, perform administrative duties such as concierge support, booking travel, answering phones, managing conference spaces, receiving guests, cleaning kitchens and conference spaces, collecting and distributing mail, submitting maintenance requests etc.

Reporting relationship

Role will report to the Director of Operations, New York City

Background and Experience

Demonstrated experience should include:

  • Bachelor's degree required

  • 3+ years of managerial experience required

  • 3+ years of operational or project management experience

  • 3+ years of executive level support experience preferred

Competencies

  • Thrives in a fast-paced and fluid environment and embraces multi-tasking diverse projects

  • Exposure to project and process management

  • Proven ability in conflict resolution

  • Excellent written, oral, and presentation skills

  • Strong Microsoft Office Suite skills

  • Knowledge of Salesforce, Workday and Expense software

  • Ability to plan, organize, and manage processes

  • Knowledge of HR practices, including recruitment, interviewing, hiring, employee relations, and staff development

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment withoutregard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.


Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $ 110,500.00 - $130,000.00Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or emailAccommodations@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: "Cushman & Wakefield"

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