The Service Delivery Manager I is responsible for all aspects of the contracted site services in Mail Operations. In order to achieve these objectives, the SDM is expected to: achieve financial ...
The Service Delivery Manager I is responsible for all aspects of the contracted site services in Mail Operations. In order to achieve these objectives, the SDM is expected to: achieve financial ...
Mail Services Manager
Manhattan, NY · On-site
$63K - $65K/yr
The Service Delivery Manager I is responsible for all aspects of the contracted site services in Mail Operations. In order to achieve these objectives, the SDM is expected to: achieve financial ...
Mail Services Manager
Manhattan, NY · On-site
$63K - $65K/yr
The Service Delivery Manager I is responsible for all aspects of the contracted site services in Mail Operations. In order to achieve these objectives, the SDM is expected to: achieve financial ...
Mail Services Manager
Manhattan, NY · On-site
$63K - $65K/yr
The Service Delivery Manager I is responsible for all aspects of the contracted site services in Mail Operations. In order to achieve these objectives, the SDM is expected to: achieve financial ...
Quick apply
Mail Services Manager
Manhattan, NY · On-site
$63K - $65K/yr
The Service Delivery Manager I is responsible for all aspects of the contracted site services in Mail Operations. In order to achieve these objectives, the SDM is expected to: achieve financial ...
Office Services Associate/Mail Clerk
Manhattan, NY · On-site
$30 - $33/hr
Partner with site manager to ensure seamless, high-touch support throughout the day. * Lead by ... Maintain knowledge of mail operations and provide dependable coverage to ensure uninterrupted ...
Office Services Associate/Mail Clerk
Manhattan, NY · On-site
$30 - $33/hr
Partner with site manager to ensure seamless, high-touch support throughout the day. * Lead by ... Maintain knowledge of mail operations and provide dependable coverage to ensure uninterrupted ...
Partner with site manager to ensure seamless, high-touch support throughout the day. * Lead by ... Maintain knowledge of mail operations and provide dependable coverage to ensure uninterrupted ...
Partner with site manager to ensure seamless, high-touch support throughout the day. * Lead by ... Maintain knowledge of mail operations and provide dependable coverage to ensure uninterrupted ...
Office Services Associate/Mail Clerk
Manhattan, NY · On-site
$30 - $33/hr
Partner with site manager to ensure seamless, high-touch support throughout the day. * Lead by ... Maintain knowledge of mail operations and provide dependable coverage to ensure uninterrupted ...
Quick apply
Office Services Associate/Mail Clerk
Manhattan, NY · On-site
$30 - $33/hr
Partner with site manager to ensure seamless, high-touch support throughout the day. * Lead by ... Maintain knowledge of mail operations and provide dependable coverage to ensure uninterrupted ...
Partner with site manager to ensure seamless, high-touch support throughout the day. * Lead by ... Maintain knowledge of mail operations and provide dependable coverage to ensure uninterrupted ...
Partner with site manager to ensure seamless, high-touch support throughout the day. * Lead by ... Maintain knowledge of mail operations and provide dependable coverage to ensure uninterrupted ...
Office Services Assosiste (Repro & Mail)
New York, NY · On-site
$20 - $21/hr
Responsibilities: • Manage incoming office service requests by reviewing job details, confirming ... operational readiness. • Handle confidential records and sensitive information with discretion ...
Quick apply
Office Services Assosiste (Repro & Mail)
New York, NY · On-site
$20 - $21/hr
Responsibilities: • Manage incoming office service requests by reviewing job details, confirming ... operational readiness. • Handle confidential records and sensitive information with discretion ...
Operations Manager
East Windsor, NJ · On-site
A Real Estate Operations Manager serves as the operational backbone of a brokerage, sales team, or ... Coordinate listing marketing campaigns, including direct mail, email newsletters, and social media ...
Operations Manager
East Windsor, NJ · On-site
A Real Estate Operations Manager serves as the operational backbone of a brokerage, sales team, or ... Coordinate listing marketing campaigns, including direct mail, email newsletters, and social media ...
Print & Mail Operations: Lead the Mailroom team in the end-to-end management of print and mail fulfillment across the organization. Develop and maintain a detailed unit-cost model for every key print ...
Print & Mail Operations: Lead the Mailroom team in the end-to-end management of print and mail fulfillment across the organization. Develop and maintain a detailed unit-cost model for every key print ...
Workplace Experience Manager
Manhattan, NY · On-site
$60K - $70K/yr
This role ensures a high‑quality, safe, and efficient work environment by managing mail operations, facilities support, vendor coordination, training, reporting, and overall workplace experience ...
Quick apply
Workplace Experience Manager
Manhattan, NY · On-site
$60K - $70K/yr
This role ensures a high‑quality, safe, and efficient work environment by managing mail operations, facilities support, vendor coordination, training, reporting, and overall workplace experience ...
This role ensures a highquality, safe, and efficient work environment by managing mail operations, facilities support, vendor coordination, training, reporting, and overall workplace experience ...
This role ensures a highquality, safe, and efficient work environment by managing mail operations, facilities support, vendor coordination, training, reporting, and overall workplace experience ...
Print & Mail Operations: Lead the Mailroom team in the end-to-end management of print and mail fulfillment across the organization. Develop and maintain a detailed unit-cost model for every key print ...
Print & Mail Operations: Lead the Mailroom team in the end-to-end management of print and mail fulfillment across the organization. Develop and maintain a detailed unit-cost model for every key print ...
... mail, submitting maintenance requests etc. Reporting relationship Role will report to the Director ... operational or project management experience * 3+ years of executive level support experience ...
... mail, submitting maintenance requests etc. Reporting relationship Role will report to the Director ... operational or project management experience * 3+ years of executive level support experience ...
... mail, submitting maintenance requests etc. Reporting relationship Role will report to the Director ... operational or project management experience * 3+ years of executive level support experience ...
... mail, submitting maintenance requests etc. Reporting relationship Role will report to the Director ... operational or project management experience * 3+ years of executive level support experience ...
... mail, submitting maintenance requests etc. Reporting relationship Role will report to the Director ... operational or project management experience * 3+ years of executive level support experience ...
... mail, submitting maintenance requests etc. Reporting relationship Role will report to the Director ... operational or project management experience * 3+ years of executive level support experience ...
Position: Operations Manager/ Shift Supervisor The Operations Manager is responsible for ... client mail, lockers, meal cards and medication. * Ensure optimal customer service is being ...
Position: Operations Manager/ Shift Supervisor The Operations Manager is responsible for ... client mail, lockers, meal cards and medication. * Ensure optimal customer service is being ...
Office Experience & Hospitality Manager
Manhattan, NY · On-site
$60K - $70K/yr
This role ensures a high‑quality, safe, and efficient work environment by managing mail operations, facilities support, vendor coordination, training, reporting, and overall workplace experience ...
Quick apply
Office Experience & Hospitality Manager
Manhattan, NY · On-site
$60K - $70K/yr
This role ensures a high‑quality, safe, and efficient work environment by managing mail operations, facilities support, vendor coordination, training, reporting, and overall workplace experience ...
... mail, submitting maintenance requests etc. Reporting relationship Role will report to the Director ... operational or project management experience * 3+ years of executive level support experience ...
... mail, submitting maintenance requests etc. Reporting relationship Role will report to the Director ... operational or project management experience * 3+ years of executive level support experience ...
Operations Manager
New York, NY · On-site
... mail, submitting maintenance requests etc. Reporting relationship Role will report to the Director ... operational or project management experience * 3+ years of executive level support experience ...
Operations Manager
New York, NY · On-site
... mail, submitting maintenance requests etc. Reporting relationship Role will report to the Director ... operational or project management experience * 3+ years of executive level support experience ...
Mail Operations Manager information
What does a Mail Operations Manager do?
How much is the salary of an operations manager?
What are the key skills and qualifications needed to thrive as a Mail Operations Manager, and why are they important?
What is the highest paid position at USPS?
What jobs make around $100,000 a year?
What is the role of a mailroom operations manager?
What is the difference between Mail Operations Manager vs Mail Clerk?
| Aspect | Mail Operations Manager | Mail Clerk |
|---|---|---|
| Responsibilities | Oversees mail processing, logistics, staff management, and operational efficiency | Sorts, distributes, and handles incoming and outgoing mail |
| Required Skills | Leadership, logistics, organizational skills, knowledge of mailing systems | Attention to detail, basic organizational skills, familiarity with mailing procedures |
| Work Environment | Office or warehouse setting, managerial role | Mailroom or front desk area, entry-level role |
| Certifications | Typically none required, but logistics or management certifications can help | None required |
The Mail Operations Manager focuses on overseeing the entire mail process, managing staff, and ensuring efficiency, while the Mail Clerk handles the day-to-day sorting and distribution of mail. The manager role requires leadership skills and broader responsibilities, whereas the clerk role is more operational and task-focused.
What are some typical challenges a Mail Operations Manager faces in ensuring timely and accurate mail distribution?

The Millennium Group rating
6.6
Based on 7 frontline employees who took The Breakroom Quiz
311th of 487 rated business services
Job description
Key Responsibilities
- The Service Delivery Manager I is responsible for all aspects of the contracted site services in Mail Operations. In order to achieve these objectives, the SDM is expected to: achieve financial results, enhance customer satisfaction, and increase employee engagement.
***Financial Performance - Manages expenses, analyzes asset performance and expenditures
- ***Customer Satisfaction
- Meets regularly with customer contact and other member of the customer's management team
- Recommends service enhancements based upon knowledge of customer's business strategy
- Maximizes proprietary Quality Management utilization through service quality metrics reviews
- ***Employee Engagement
- Demonstrates exemplary ethical conduct that establishes an atmosphere of trust and support
- Recognizes performance through fair and honest merit evaluation and rewards employees for innovation, risk-taking,
- Coaches and counsels to create a positive atmosphere of professionalism and support; provide honest and timely
- feedback to employees; addresses performance issues with directness and sensitivity
- Makes fair and equitable hiring decisions that promote workforce diversity while adhering to all applicable regulations
- Oversees training and provides development opportunities
- Effectively balances resources to maximize productivity and efficiency
Qualifications:
- Undergraduate degree preferred·
- Experience in Mail Services preferred.
- Management experience in multi-service environment·
- Effective customer relationship building skills·
- Effective written and verbal communication skills; proven analytical skills·
- Excellent planning, prioritization and organizational skills·
- Proven experience in high volume/fast paced environment·
- Ability to resolve issues without management supervision required·
- Proven experience in achieving financial goals related to revenue and profitability managing a monthly revenue·
- Computer proficiency in email environments, MS Word/Excel or similar program
What The Millennium Group employees say
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