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Mail Operations Manager Jobs in Michigan (NOW HIRING)

BeneSys, Inc.

Mail Operator (Troy, MI)

Troy, MI

$21.50 - $23/hr

The Mail Operations Department at BeneSys, Inc. can be characterized as fast paced with the ... Managing of Cobra guts inventory * Fold and insert printed letters and guts * Meter * Take to the ...

New

Magna

Operations Manager

Highland Park, MI · On-site

We are seeking a results-driven and strategic Operations Manager to oversee daily operations and ... We discourage you from sending applications via email or traditional mail to comply with GDPR ...

Magna

Operations Manager

Highland Park, MI

We are seeking a results-driven and strategic Operations Manager to oversee daily operations and ... We discourage you from sending applications via email or traditional mail to comply with GDPR ...

Alliance Franchise Brands

Controller

Plymouth, MI · On-site

$110K - $125K/yr

Controller - Commercial Print & Direct Mail Operations Plymouth, MI | Full-Time | About Us Allegra ... Manage day-to-day accounting operations including AP, AR, payroll, and reconciliations * Work ...

Alliance Franchise Brands

Controller

Plymouth, MI · On-site

$110K - $125K/yr

Controller - Commercial Print & Direct Mail Operations Plymouth, MI | Full-Time | About Us Allegra ... Manage day-to-day accounting operations including AP, AR, payroll, and reconciliations * Work ...

Magna

Manager - Operational Excellence

Grand Rapids, MI · On-site

The Operational Improvement Manager/Director will lead and drive continuous improvement initiatives ... We discourage you from sending applications via email or traditional mail to comply with GDPR ...

Magna

Manager - Operational Excellence

Grand Rapids, MI · On-site

The Operational Improvement Manager/Director will lead and drive continuous improvement initiatives ... We discourage you from sending applications via email or traditional mail to comply with GDPR ...

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Mail Operations Manager information

What does a Mail Operations Manager do?

A Mail Operations Manager oversees the processing, distribution, and delivery of mail within an organization or facility. They are responsible for managing mailroom staff, implementing efficient mail handling procedures, and ensuring compliance with postal regulations. Additionally, they often coordinate with other departments to meet organizational needs, monitor budgets, and maintain security protocols for sensitive information. Their goal is to ensure timely and accurate mail services while optimizing operational efficiency.

How much is the salary of an operations manager?

The salary of a Mail Operations Manager typically ranges from $50,000 to $90,000 annually, depending on experience, location, and the size of the organization. Senior or specialized managers may earn higher compensation, often supplemented with benefits and bonuses.

What are the key skills and qualifications needed to thrive as a Mail Operations Manager, and why are they important?

Success as a Mail Operations Manager requires organizational expertise, knowledge of mailroom procedures, and experience in logistics or facilities management, often supported by a bachelor’s degree or equivalent experience. Familiarity with mail sorting systems, tracking software, and compliance regulations is typically necessary. Strong leadership, problem-solving, and effective communication skills distinguish top performers in this role. These competencies ensure efficient mail flow, regulatory compliance, and a well-coordinated team, which are vital for organizational effectiveness.

What is the highest paid position at USPS?

The highest paid position at USPS is typically the Postmaster General, who oversees the entire postal service and earns a high executive salary. Other top executive roles, such as Chief Operating Officer or Chief Financial Officer, also have high compensation packages. These roles require extensive experience, leadership skills, and often advanced management certifications.

What jobs make around $100,000 a year?

For a Mail Operations Manager, salaries around $100,000 annually are common in large organizations or with extensive experience and certifications. Similar roles in logistics, supply chain management, or operations management often reach this salary level, especially with leadership responsibilities and specialized skills. Factors such as location, industry, and level of experience influence earning potential.

What is the role of a mailroom operations manager?

A mailroom operations manager oversees the receipt, sorting, distribution, and dispatch of mail and packages within an organization. They coordinate logistics, manage staff, ensure security protocols, and often use mail management software to maintain efficient operations.

What is the difference between Mail Operations Manager vs Mail Clerk?

AspectMail Operations ManagerMail Clerk
ResponsibilitiesOversees mail processing, logistics, staff management, and operational efficiencySorts, distributes, and handles incoming and outgoing mail
Required SkillsLeadership, logistics, organizational skills, knowledge of mailing systemsAttention to detail, basic organizational skills, familiarity with mailing procedures
Work EnvironmentOffice or warehouse setting, managerial roleMailroom or front desk area, entry-level role
CertificationsTypically none required, but logistics or management certifications can helpNone required

The Mail Operations Manager focuses on overseeing the entire mail process, managing staff, and ensuring efficiency, while the Mail Clerk handles the day-to-day sorting and distribution of mail. The manager role requires leadership skills and broader responsibilities, whereas the clerk role is more operational and task-focused.

What are some typical challenges a Mail Operations Manager faces in ensuring timely and accurate mail distribution?

Mail Operations Managers often encounter challenges such as managing high mail volumes during peak periods, minimizing sorting and delivery errors, and maintaining compliance with postal regulations. They must also coordinate efficiently with cross-functional teams, including logistics, facilities, and IT, to streamline workflows and resolve any operational bottlenecks. Implementing process improvements and adopting new technologies are key strategies to overcome these challenges and ensure consistent, reliable mail service.
What are popular job titles related to Mail Operations Manager jobs in Michigan? For Mail Operations Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Mail Operations Manager jobs in Michigan look for? The top searched job categories for Mail Operations Manager jobs in Michigan are:
What cities in Michigan are hiring for Mail Operations Manager jobs? Cities in Michigan with the most Mail Operations Manager job openings:
Mail Operations Manager jobs near you
Infographic showing various Mail Operations Manager job openings in Michigan as of June 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution.

Mail Operator (Troy, MI)

BeneSys, Inc.

Troy, MI

$21.50 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New

BeneSys rating

7.8

Company rating: 7.8 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

149th of 479 rated business services

Job description

Mail Operator (Troy, MI)

Summary - The BeneSys Mail Operator is responsible for all mail room tasks which include but are not limited to daily incoming office mail, daily outgoing office mail, incoming courier service package delivery (i.e., UPS, FedEx, etc.) and outgoing courier service package pick-up (i.e., UPS, etc.). This role is also responsible for printing the output of the processes ran by the Computer Operations/Production Team.

The Mail Operations Department at BeneSys, Inc. can be characterized as fast paced with the occasional special requests added into the regular daily routine. The Mail Operations Department resides within the Information Technology Department. The Mail Operator is expected to be able to adapt to this environment, completing the required tasks and responsibilities quickly and without error. Attention to detail is very important in this role. The Mail Operator will always represent themselves, the department, and the company with the highest level of professionalism, maintaining a positive attitude always.
The Mail Operator reports directly to the Mail Operations Supervisor and has opportunity for advancement within BeneSys, Inc.
Mail Operator Responsibilities
  • Folding/inserting/mailing
    • QA/verification of counts
    • QA/verification of print quality
  • Backup as coverage is needed for Mail Operator Level 2
    • Courier delivery amp; pick-up service (UPS, FedEx, etc.)
    • Printing
      • Output of computer operations/production processes
        • Reports
        • Statements
          • Status Slips
          • Self-Pays
          • Annual Statements
        • Prebills
        • Checks
          • Disability
          • Claims
          • Pension
          • Vacation
        • Month End Letters
          • Medicare
          • Cobra
      • QA/verification of counts
    • Prepare outbound packages (create labels)
    • Fulfillment of incoming ticket requests
      • Printer ink, toner cartridges, etc.
      • Envelope requests
  • Backup as coverage is needed for Mail Operator Level 1
    • Log incoming packages (copy label)
    • Notify recipient of package to pick-up (obtain signature)
    • Shred bins, if applicable
      • Request additional bins when needed
      • Collect bins for emptying by vendor on designated days
      • Replace bins once emptied
    • Cobra Mailings, if applicable
      • Managing of Cobra guts inventory
      • Fold and insert printed letters and guts
      • Meter
      • Take to the post office for mailing
      • Deliver receipt confirmation to appropriate teams
      • Update Cobra comments
      • Update OnBase Cobra mailed
    • External mail pick-up
      • Daily pick-up of mail from P.O. Boxes, if applicable
      • Daily pick-up of mail from mail vendor, if applicable
    • Internal mail pick-up
      • Twice daily picking up of outbound mail from designated areas
      • Meter mail
    • Tracking undeliverable mail
    • Sorting and delivering of incoming mail (Exela), if applicable
      • Date stamp
      • Open
      • Place in mail slots/bins
    • Sorting and delivering of incoming mail (post office)
      • Date stamp
      • Open
      • Place in mail slots/bins
  • Take direction from leadership
  • Provide outstanding customer service
Physical/Mental Demands and Environment
  • Ability to prioritize and coordinate job duties.
  • Ability to adjust priorities, listen receptively to ideas and problems.
  • Ability to reach acceptable compromise and to maintain strict confidentiality.
  • Ability to work under time constraints; ability to communicate clearly and work effectively as a team member.
  • Ability to work independently with little supervision.
  • A high degree of accuracy is required for handling sensitive mail and proper routing of mail.
  • Occasional moderate to heavy lifting.
  • Occasional travel to local post office or contracted mail vendor.
Qualifications
  • One year experience in related skills applicable to corporate mail room operations
  • Knowledge of current Microsoft Operating Systems a plus
  • Knowledge of current Microsoft Office Versions a plus
  • Good interpersonal and oral communication skills
  • Experience working in a team-oriented and collaborative environment
  • Regular and predictable attendance is an essential function of this job
Work Schedule - Full time. Monday - Friday, 7:30am - 4:30 pm. Required in office (no at-home days).
Competitive Benefits and Compensation Package
  • 12 paid holidays
  • Paid Time Off (PTO)
    • Pro-rated during first year of employment
    • 15 days of PTO provided in the next calendar year!
  • 3 days paid bereavement
  • Up to 20 days paid jury leave
  • Medical, dental, and vision insurance, with option for dependent coverage
  • Company-paid basic life, short-term disability, long-term disability, and AD amp;D insurance
  • 401k with employer match
  • Tuition reimbursement program
  • Career development opportunities
  • Referral bonus for all successful full-time referrals
  • Annual opportunities for increases
Pay - The pay range for this position is $21.50 - $23.00 an hour. Actual salary is dependent on skills, experience, education, and other business factors.
Our Culture
BeneSys wants to be a great service provider to the members we serve, and we recognize we can only do that if we are also a great employer with successful employees. In short, our success is driven by our employees' successes. We want to be a place where people want to work, feel proud of what they do and feel fulfilled both professionally and personally. We want to create a place where employees can find long-term growth and potential.
Our culture focuses on three core values:
  • Collaboration: working together across 31 locations to achieve the best for the company and our clients
  • Dedication: striving to create an environment where all employees work toward a common goal while committing to providing the best customer service to our members and our colleagues
  • Integrity: doing what we say we will do. Upholding strong ethical and moral principles
ADA amp; EEO
Reasonable accommodations will be made so that qualified individuals with disabilities are able to complete the application process and, if hired, fulfill the essential functions of their job.

What BeneSys employees say

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About BeneSys

Sourced by ZipRecruiter

Industry

Insurance and employee benefit funds

Company size

501 - 1,000 Employees

Headquarters location

Troy, MI, US

Year founded

1979

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