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Senior Operations Manager Jobs in Michigan (NOW HIRING)

Amazon

Sr. Operations Manager

Lansing, MI · On-site

The Sr. Operations Manager oversees all budgetary, people development, and operational objectives at the site. This role involves managing and leading a team of Operations and Area Managers, coaching ...

Amazon

Sr. Operations Manager

Detroit, MI · On-site

The Sr. Operations Manager oversees all budgetary, people development, and operational objectives at the site. This role involves managing and leading a team of Operations and Area Managers, coaching ...

Amazon

Sr. Operations Manager

Caledonia, MI · On-site

The Sr. Operations Manager oversees all budgetary, people development, and operational objectives at the site. This role involves managing and leading a team of Operations and Area Managers, coaching ...

SEEL

Senior Operations Manager

Detroit, MI · On-site

Salary: JOB SUMMARY The Senior Operations Manager leads and supports special projects, directs and coordinates, through operations and support department personnel, activities concerned with ...

Hamtramck Recycling

Be Seen First

Jr. Operations Manager

Hamtramck, MI · On-site

$60K/yr

Train alongside the Senior Operations Manager to prepare for future leadership oversight of our second warehouse What This Role Leads To This position is designed as a training path into a warehouse ...

GEODIS

Senior Operations Manager - Final Mile

Troy, MI

$85K - $95K/hr

Senior Manager of Operations - Final Mile Who We Are: GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party ...

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Senior Operations Manager information

See Michigan salary details

$34K

$86K

$139K

How much do senior operations manager jobs pay per year?

As of Jun 13, 2026, the average yearly pay for senior operations manager in Michigan is $86,046.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,600.00 and $105,900.00 per year, depending on experience, location, and employer.

What is the difference between Senior Operations Manager vs Operations Director?

AspectSenior Operations ManagerOperations Director
ResponsibilitiesOversees daily operations, manages teams, implements policiesSets strategic direction, oversees multiple departments, aligns operations with company goals
Required CredentialsBachelor's degree, experience in operations, leadership skillsBachelor's or master's degree, extensive experience, strategic planning skills
Work EnvironmentOffice-based, team management, process optimizationExecutive meetings, cross-departmental coordination, high-level planning
Industry UsageCommon in mid-sized companies, manufacturing, logisticsFound in large corporations, corporate strategy, enterprise-level operations

The main difference between a Senior Operations Manager and an Operations Director lies in scope and strategic involvement. Senior Operations Managers focus on managing daily operations and teams, while Operations Directors are responsible for setting strategic goals and overseeing multiple departments to align with overall business objectives.

What Is a Senior Operations Manager?

A senior operations manager oversees employees and helps company executives devise and implement procedures to improve productivity. As a senior operations manager, your job duties include evaluating employee performance, giving constructive feedback to employees, and facilitating training and professional development to ensure that your workers utilize best practices in their work. Your responsibility is to make sure that operations are optimally functional to contribute to the overall success of the company. Although most of your interactions are with colleagues and employees, you may occasionally handle client communications.

What are the key skills and qualifications needed to thrive as a Senior Operations Manager, and why are they important?

To thrive as a Senior Operations Manager, you need strong leadership, analytical, and organizational skills, often backed by a bachelor’s or master’s degree in business or operations management. Familiarity with ERP systems, Lean Six Sigma certification, and data analysis tools like Excel or Tableau is commonly required. Outstanding communication, problem-solving, and strategic decision-making abilities help distinguish top performers in this role. These skills are essential for driving operational efficiency, managing teams, and ensuring organizational goals are consistently met.

How does a Senior Operations Manager typically collaborate with other departments to drive organizational success?

A Senior Operations Manager often works closely with departments such as finance, human resources, supply chain, and sales to ensure that operational strategies align with overall business goals. Collaboration is key; this role frequently participates in cross-functional meetings to discuss process improvements, resolve bottlenecks, and implement company-wide initiatives. By fostering open communication and understanding each department's needs, Senior Operations Managers help streamline workflows, optimize resource allocation, and support a culture of continuous improvement across the organization.

What does a Senior Operations Manager do?

A Senior Operations Manager oversees the daily operations of a company or department, ensuring that business processes run efficiently and effectively. They are responsible for managing teams, developing and implementing strategic plans, and optimizing operational performance to meet organizational goals. Senior Operations Managers often collaborate with other departments, analyze data to improve processes, and ensure compliance with policies and regulations. Their role is crucial in driving productivity, reducing costs, and maintaining high-quality standards.
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Senior Operations Manager jobs near you
Senior Operations Manager

Senior Operations Manager

M. Shapiro Real Estate Group

Farmington Hills, MI • On-site

$90K - $120K/yr

Full-time

Posted 2 days ago

M. Shapiro Real Estate rating

7.0

Company rating: 7.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

93rd of 154 rated real estate companies

Job description

Senior Operations Manager
Department: CORPORATE-CLERICAL
Job Status: Full-Time
Days Worked: Mon., Tue., Wed., Thu., Fri.
Rate of Pay: $90,000.00 - $120,000.00 Annually
Position Description
Senior Operations Manager
Department: Operations
Reports To: Director of Operations
Position Summary
The Senior Operations Manager (SOM) serves as a strategic operational leader responsible for improving performance, consistency, and efficiency across the manufactured housing portfolio. This role focuses on developing operational processes, creating and implementing Standard Operating Procedures (SOPs), monitoring property performance metrics, and identifying operational risks and opportunities.
Unlike traditional supervisory roles, the Senior Operations Manager does not directly manage Regional Managers or community staff, but instead works alongside them to drive operational excellence through projects, process improvement initiatives, and performance analysis.
The SOM acts as an internal consultant and problem solver, helping ensure that communities operate according to company standards while providing the Director of Operations with clear insights into operational performance across the portfolio.
Key Responsibilities
Operational Process Development
• Lead the development, documentation, and implementation of Standard Operating Procedures (SOPs) across property operations.
• Design clear and scalable processes for key operational areas including:
o Collections
o Delinquency management
o Home inventory
o Property Condition and Violations
o Work order management
o Capital project coordination
o Resident communication and service standards
o Lease Renewal Process
o Property Compliance
o Monthly Regional Performance Reviews
o New Initiatives and process changes
o Budgets, Financial Variances and Business Plans
o Spotlight Property Reviews
o New Property Onboardings
• Create process maps, training guides, and operational playbooks to support field teams.
Project Leadership
• Lead operational improvement projects assigned by the Director of Operations.
• Identify operational inefficiencies and recommend scalable solutions.
• Manage cross-department initiatives involving operations, accounting, compliance, and asset management.
• Ensure projects move from concept ? documented process ? implementation ? measurement.
Examples of projects may include:
• Operational SOP creation
• Rent Manager process optimization
• Collections improvement initiatives
• Home Turn Process Review
• Lease Renewal Reviews
• Property onboarding processes
• Community compliance standards
Performance Monitoring & Analysis
• Monitor key operational metrics across assigned properties including:
o Occupancy
o Delinquency
o Work order completion
o Violation resolution
o Expense performance
• Identify underperforming communities, operational risks, and process breakdowns.
• Provide the Director of Operations with clear reporting and recommendations for intervention.
• Develop dashboards and tracking tools to monitor operational health.
Field Collaboration & Support
• Work collaboratively with Regional Managers and Community Managers to implement operational improvements.
• Assist in diagnosing operational issues at individual properties.
• Support training and adoption of new operational processes.
• Serve as a resource for operational problem-solving when communities encounter workflow barriers.
Continuous Improvement
• Evaluate existing operational processes and recommend improvements.
• Identify trends across the portfolio that may indicate systemic issues.
• Support leadership in creating a culture of accountability, efficiency, and operational excellence.
Qualifications
Required
• 7+ years of operational leadership experience in property management, multi-site operations, or related industries
• Experience managing or supporting multi-location portfolios
• Strong process development and SOP creation experience
• Proven ability to lead operational improvement projects
• Strong analytical and problem-solving skills
• Ability to influence and collaborate without direct authority
• Strong communication and organizational skills
Preferred
• Manufactured housing, multifamily, or real estate operations experience
• Experience implementing operational systems (Rent Manager, CRM systems, etc.)
• Experience building operational dashboards or KPI tracking systems
Key Competencies
• Strategic thinking
• Process design and documentation
• Data-driven decision making
• Project management
• Cross-functional collaboration
• Operational troubleshooting
• Leadership influence without direct reporting authority
Travel
Travel may be required to communities within the portfolio to support operational initiatives, training, and performance analysis.
Success in This Role
Success as a Senior Operations Manager will be measured by:
• Improvement in operational KPIs across the portfolio
• Successful implementation of scalable SOPs
• Reduction of operational inconsistencies between communities
• Improved efficiency and clarity in field operations
• Ability to proactively identify risks and opportunities

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