... communication * Initiate, execute, and optimize high-volume email, SMS, and digital outreach ... Manage email infrastructure and deliverability operations, including domain reputation, IP Health ...
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... communication * Initiate, execute, and optimize high-volume email, SMS, and digital outreach ... Manage email infrastructure and deliverability operations, including domain reputation, IP Health ...
The Manager, Strategy & Operations, Brand & Product Communications will serve as a trusted partner to the Vice President, Brand & Product Communications, operating across strategic planning ...
The Manager, Strategy & Operations, Brand & Product Communications will serve as a trusted partner to the Vice President, Brand & Product Communications, operating across strategic planning ...
Global Operations Manager
Detroit, MI · Remote
$84K - $109K/yr
Communicate operational status, challenges, and improvements to management. Technology Utilization * Utilize operational technology platforms, tools, and systems to support service delivery. Support ...
New
Global Operations Manager
Detroit, MI · Remote
$84K - $109K/yr
Communicate operational status, challenges, and improvements to management. Technology Utilization * Utilize operational technology platforms, tools, and systems to support service delivery. Support ...
New
Operations Manager
Baldwin, MI · On-site
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Effectively communicate goals, expectations, and procedures to staff members, ensuring everyone ...
Operations Manager
Baldwin, MI · On-site
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Effectively communicate goals, expectations, and procedures to staff members, ensuring everyone ...
Operations Manager
$45K - $60K/yr
Operations Manager Operations Manager - Commercial Cleaning Saber Building Services is seeking a ... Communicate professionally with customers to maintain strong working relationships * Respond to ...
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Operations Manager
$45K - $60K/yr
Operations Manager Operations Manager - Commercial Cleaning Saber Building Services is seeking a ... Communicate professionally with customers to maintain strong working relationships * Respond to ...
Operations Manager
Detroit, MI · On-site
$19 - $29/hr
Operations Manager We're building a world of health around every individual shaping a more ... Advanced communication skills, leadership, supervision, and influencing skill * Ability to work a ...
New
Operations Manager
Detroit, MI · On-site
$19 - $29/hr
Operations Manager We're building a world of health around every individual shaping a more ... Advanced communication skills, leadership, supervision, and influencing skill * Ability to work a ...
New
The Operations Manager will have direct responsibility for the plant operations, safety, quality ... through positive communication and excellent leadership. * Drive and implement continuous ...
The Operations Manager will have direct responsibility for the plant operations, safety, quality ... through positive communication and excellent leadership. * Drive and implement continuous ...
The Operations Manager will have direct responsibility for the plant operations, safety, quality ... positive communication and excellent leadership. Drive and implement continuous improvement ...
The Operations Manager will have direct responsibility for the plant operations, safety, quality ... positive communication and excellent leadership. Drive and implement continuous improvement ...
Operations Manager
Bay City, MI · On-site
Operations Manager Location: Bay City, MISchedule: Full-Time | Mid-Day Shift (11 AM to 8 PM ... Excellent communication, problem-solving skills, and comfort with customer-facing visits.Reliable ...
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Operations Manager
Bay City, MI · On-site
Operations Manager Location: Bay City, MISchedule: Full-Time | Mid-Day Shift (11 AM to 8 PM ... Excellent communication, problem-solving skills, and comfort with customer-facing visits.Reliable ...
OPERATIONS MANAGER: Generally, This job position is to make the company profitable by controlling ... communication Manage your time and prioritize a nightly and weekly agenda
OPERATIONS MANAGER: Generally, This job position is to make the company profitable by controlling ... communication Manage your time and prioritize a nightly and weekly agenda
Operations Manager
Birmingham, MI · On-site
$70K - $130K/yr
Operations Manager Location: Remote (work from home) Employment Type: Full-Time Compensation: Base ... Maintain daily written and verbal communication with clients * Ensure Service Level Agreement (SLA ...
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Operations Manager
Birmingham, MI · On-site
$70K - $130K/yr
Operations Manager Location: Remote (work from home) Employment Type: Full-Time Compensation: Base ... Maintain daily written and verbal communication with clients * Ensure Service Level Agreement (SLA ...
Operations Manager
Northville, MI · On-site
$19 - $29/hr
Position Summary The Operations Manager is a member of the Store Management team, and as such ... Advanced communication skills, leadership, supervision, and influencing skill * Ability to work a ...
Operations Manager
Northville, MI · On-site
$19 - $29/hr
Position Summary The Operations Manager is a member of the Store Management team, and as such ... Advanced communication skills, leadership, supervision, and influencing skill * Ability to work a ...
Operations Manager
$19 - $29/hr
Position Summary The Operations Manager is a member of the Store Management team, and as such ... Advanced communication skills, leadership, supervision, and influencing skill * Ability to work a ...
Operations Manager
$19 - $29/hr
Position Summary The Operations Manager is a member of the Store Management team, and as such ... Advanced communication skills, leadership, supervision, and influencing skill * Ability to work a ...
Operations Manager
West Bloomfield, MI · On-site
$19 - $29/hr
Position Summary The Operations Manager is a member of the Store Management team, and as such ... Advanced communication skills, leadership, supervision, and influencing skill * Ability to work a ...
Operations Manager
West Bloomfield, MI · On-site
$19 - $29/hr
Position Summary The Operations Manager is a member of the Store Management team, and as such ... Advanced communication skills, leadership, supervision, and influencing skill * Ability to work a ...
Operations Manager
Bay City, MI · On-site
Operations Manager Location: Bay City, MI Schedule: Full-Time | Mid-Day Shift (11 AM to 8 PM ... Excellent communication, problem-solving skills, and comfort with customer-facing visits.
Operations Manager
Bay City, MI · On-site
Operations Manager Location: Bay City, MI Schedule: Full-Time | Mid-Day Shift (11 AM to 8 PM ... Excellent communication, problem-solving skills, and comfort with customer-facing visits.
Operations Manager
Grand Rapids, MI · On-site
$19 - $29/hr
Position Summary The Operations Manager is a member of the Store Management team, and as such ... Advanced communication skills, leadership, supervision, and influencing skill * Ability to work a ...
Operations Manager
Grand Rapids, MI · On-site
$19 - $29/hr
Position Summary The Operations Manager is a member of the Store Management team, and as such ... Advanced communication skills, leadership, supervision, and influencing skill * Ability to work a ...
Operations Manager
Sylvan Lake, MI · On-site
$19 - $29/hr
Position Summary The Operations Manager is a member of the Store Management team, and as such ... Advanced communication skills, leadership, supervision, and influencing skill * Ability to work a ...
Operations Manager
Sylvan Lake, MI · On-site
$19 - $29/hr
Position Summary The Operations Manager is a member of the Store Management team, and as such ... Advanced communication skills, leadership, supervision, and influencing skill * Ability to work a ...
Operations Manager
Chesterfield, MI · On-site
$19 - $29/hr
Position Summary The Operations Manager is a member of the Store Management team, and as such ... Advanced communication skills, leadership, supervision, and influencing skill * Ability to work a ...
Operations Manager
Chesterfield, MI · On-site
$19 - $29/hr
Position Summary The Operations Manager is a member of the Store Management team, and as such ... Advanced communication skills, leadership, supervision, and influencing skill * Ability to work a ...
Operations Manager
Belleville, MI · On-site
$19 - $29/hr
Position Summary The Operations Manager is a member of the Store Management team, and as such ... Advanced communication skills, leadership, supervision, and influencing skill * Ability to work a ...
New
Operations Manager
Belleville, MI · On-site
$19 - $29/hr
Position Summary The Operations Manager is a member of the Store Management team, and as such ... Advanced communication skills, leadership, supervision, and influencing skill * Ability to work a ...
New
Operations Manager
Southfield, MI · On-site
$19 - $29/hr
Position Summary The Operations Manager is a member of the Store Management team, and as such ... Advanced communication skills, leadership, supervision, and influencing skill * Ability to work a ...
Operations Manager
Southfield, MI · On-site
$19 - $29/hr
Position Summary The Operations Manager is a member of the Store Management team, and as such ... Advanced communication skills, leadership, supervision, and influencing skill * Ability to work a ...
Communications Operations Manager information
How does a communications operations manager typically support cross-functional collaboration within an organization?
A Communications Operations Manager plays a key role in facilitating effective communication between departments such as marketing, public relations, executive leadership, and external agencies. They often coordinate meetings, streamline messaging processes, and implement tools or platforms to ensure information flows smoothly across teams. By establishing standardized procedures and managing communication calendars, they help prevent miscommunication and ensure all stakeholders are aligned on key initiatives. This collaborative approach is crucial for maintaining brand consistency and achieving organizational goals.
What is the difference between Communications Operations Manager vs Communications Specialist?
| Aspect | Communications Operations Manager | Communications Specialist |
|---|---|---|
| Credentials | Bachelor's degree in Communications, Marketing, or related field; often requires experience in management | Bachelor's degree in Communications, Journalism, or related field; entry to mid-level experience |
| Work Environment | Oversees teams, manages projects, and coordinates communication strategies within organizations | Develops content, manages media relations, and executes communication plans |
| Employer & Industry Usage | Used in corporate, nonprofit, and government sectors for operational oversight | Commonly employed in marketing agencies, PR firms, and corporate communication teams |
The Communications Operations Manager focuses on managing communication processes and teams, ensuring strategic alignment across projects. In contrast, the Communications Specialist primarily creates content and handles media relations. Both roles require strong communication skills, but the manager role involves more leadership and operational responsibilities.
What are the key skills and qualifications needed to thrive as a communications operations manager?
To thrive as a Communications Operations Manager, you need expertise in communications strategy, project management, and a bachelor's degree in communications, public relations, or a related field. Familiarity with content management systems, digital communication platforms, and analytics tools is typically required. Strong leadership, organizational, and interpersonal skills are essential for effectively managing teams and coordinating cross-functional projects. These skills and qualities ensure clear, consistent messaging and efficient operations that support organizational goals.
What does a communications operations manager do?
A Communications Operations Manager oversees the planning, execution, and coordination of communication strategies within an organization. They manage internal and external communications, supervise communication teams, and ensure that messaging aligns with organizational goals. Their responsibilities may also include crisis communication, media relations, and evaluating the effectiveness of communication campaigns. This role often requires strong leadership skills, strategic thinking, and a background in communications or public relations.
What are popular job titles related to Communications Operations Manager jobs in Michigan? For Communications Operations Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Communications Operations Manager jobs in Michigan look for? The top searched job categories for Communications Operations Manager jobs in Michigan are:
What cities in Michigan are hiring for Communications Operations Manager jobs? Cities in Michigan with the most Communications Operations Manager job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
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Job description
We are a law firm focused on creditors’ rights and debt recovery, and we are hiring a Digital Engagement Manager to help manage and enhance our digital outreach. In this role, you will create and optimize digital campaigns aimed at improving customer engagement and encouraging timely payment of outstanding debts—while maintaining excellent domain and sender reputation, legal compliance, and professional standards.
Key Responsibilities:
- Design and manage compliant digital outreach campaigns that encourage consumer engagement and resolution of outstanding balances through secure portals, education, and proactive communication
- Initiate, execute, and optimize high-volume email, SMS, and digital outreach campaigns to engage with consumers professionally and compliantly
- Manage email infrastructure and deliverability operations, including domain reputation, IP Health, inbox placement, suppression handling, and authentication protocols. Tailor these efforts based on the unique needs of each email service provider
- Maintain SPF, DKIM, DMARC, domain warming strategies and sender reputation best practices across mailbox providers
- Monitor campaign performance, deliverability metrics, bounce rates, spam complaints, and engagement data to improve overall communication effectiveness and maintain high sender reputation
- Troubleshoot deliverability and sender reputation issues, especially across Gmail, Yahoo, Microsoft, and Apple email providers
- Work closely with compliance and legal teams to ensure all digital messaging meets regulatory standards (e.g., FDCPA, TCPA) and internal company and client policies
- Collaborate with client services and IT to support seamless digital engagement
- Maintain and optimize the firm’s online payment portal and websiteto improve user experience and conversion
- Analyze campaign performance and make data-driven decisions to improve engagement and resolution rates
- Manage and monitor digital outreach efforts and retargeting strategies. This includes scheduling, segmentation, targeting, and audience management strategies
- Oversee the scheduling and content of outreach campaigns
- Evaluate, recommend, and implement new digital products, services, and strategies
Qualifications:
- Bachelor’s degree in marketing, Communications, Information Systems, or related field
- 2+ years of experience managingdigital outreach, email operations, or deliverability-focused communication systems; experience in collections, legal, or financial services preferred
- Hands-on experience inemail delivery platforms (e.g., SendGrid), text delivery platforms
- Experience with compliance-conscious messaging in regulated industries
- Experience with domain and sender reputation management across all major email inbox providers
- Familiarity with Google Postmaster Tools, Microsoft SNDS, Yahoo Sender Hub, suppression management, bounce rate management, and external deliverability monitoring tools
- Strong communication, analytical, troubleshooting and project management skills
- Understanding of user experience and digital engagement best practices
- Familiarity with FDCPA, TCPA, and other relevant legal frameworks a plus
Preferred Experience:
- Marketing experience within debt collection, legal recovery, or financial services
- Experience operating high-volume outbound digital communications
- Familiarity with payment platforms, secure consumer portals, and digital self-service tools
- Experience with segmentation strategies and inbox placement optimization
- Working knowledge of HTML for email templates
- Certification in digital marketing, email deliverability, or marketing automation platforms
What We Offer:
- Competitive pay based on experience
- Medical, dental, and vision benefits
- 401(k) with company match
- Paid time off and holidays
- Growth potential in a mission-driven legal setting