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Legal Intake Jobs (NOW HIRING)

Rafaeli Law PLLC

Legal Intake Specialist

Fort Lauderdale, FL · On-site

$17 - $22.75/hr

Description We are a busy personal injury law firm in Aventura, FL, looking for a Bilingual Legal Intake Specialist who knows how to turn a phone call into a signed client. This is not a receptionist ...

Rafaeli Law PLLC

Legal Intake Specialist

Miami, FL

$60K/yr

We are a busy personal injury law firm in Aventura, FL, looking for a Bilingual Legal Intake Specialist who knows how to turn a phone call into a signed client. This is not a receptionist role -- it ...

Moaddel Law Firm

Legal Intake Specialist

Los Angeles, CA · On-site

$58K - $80K/yr

We are seeking a driven and bilingual Legal Intake Specialist to join our team in Los Angeles. This role sits at the intersection of sales and client advocacy, serving as the first point of contact ...

Beacon Legacy Group

Legal Intake Specialist

Cookeville, TN · On-site

$15.25 - $20.25/hr

Description Our law office is growing fast, and we're searching for a full-time legal intake specialist to help us succeed! You'll serve as the compassionate voice of our law firm, fielding inbound ...

Freeman Mathis & Gary

Legal Intake Specialist

Atlanta, GA · On-site

$17 - $22.75/hr

Legal Intake Specialist Freeman Mathis & Gary, LLP is a nationally recognized Am Law 200 law firm with over 500 attorneys servicing clients in 40 offices and 22 states seeking a Legal Intake ...

Bighorn Law

Legal Intake Specialist

Las Vegas, NV · On-site

$18 - $21/hr

Bighorn Law, a prominent legal firm in Las Vegas, is seeking a dedicated Legal Intake Specialist to join our team. As a key member of our organization, you will be the first point of contact for ...

Costa Ivone, LLC

Legal Intake Specialist

Chicago, IL · On-site

$55K/yr

We are seeking a motivated Intake Specialist to join our legal consultation team. This role plays a key part in converting qualified leads into clients. Every call matters, and the right candidate ...

Costa Ivone, LLC

Legal Intake Specialist

Chicago, IL · On-site

$18.25 - $24.50/hr

We are seeking a motivated Intake Specialist to join our legal consultation team. This role plays a key part in converting qualified leads into clients. Every call matters, and the right candidate ...

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How much do legal intake jobs pay per year?

As of Aug 24, 2026, the average yearly pay for legal intake in the United States is $55,419.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $62,500.00 per year, depending on experience, location, and employer.

What is a legal intake?

A Legal Intake job involves handling initial client inquiries for a law firm, legal department, or legal service provider. Responsibilities typically include gathering essential case details, assessing potential clients' needs, and directing them to the appropriate legal professionals. Legal Intake specialists ensure that relevant information is accurately recorded and categorized to streamline the legal process. Strong communication, organizational skills, and knowledge of legal terminology are essential in this role.

What are the typical responsibilities of someone working in legal intake at a law firm?

Legal Intake professionals serve as the first point of contact between a law firm and potential clients, handling incoming inquiries, gathering preliminary case details, and determining eligibility for legal services. They are responsible for accurately recording information, assessing the urgency and nature of cases, and scheduling consultations with attorneys. This role often requires multitasking between phone calls, emails, and data entry while maintaining confidentiality and professionalism. Legal Intake team members also collaborate closely with attorneys and support staff, ensuring that every case is properly documented and ready for review. Gaining experience in this position offers valuable insight into law firm operations and can provide a strong foundation for growth into other legal or administrative roles.

What are the key skills and qualifications needed to thrive in the legal intake position, and why are they important?

To excel as a Legal Intake professional, you need a strong grasp of legal terminology, attention to detail, and excellent organizational skills, usually backed by some experience in a legal environment or client service role. Familiarity with case management software, client relationship management (CRM) systems, and standard office productivity tools is common. Outstanding interpersonal skills, empathy, and the ability to remain calm under pressure will help you connect with clients and gather accurate information. These capabilities are essential for building client trust, ensuring accurate case intake, and maintaining smooth workflow in busy law practices.

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Legal Intake jobs near you
Infographic showing various Legal Intake job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $55,419 per year, or $26.6 per hour.

Legal Intake Specialist

Rafaeli Law PLLC

Fort Lauderdale, FL • On-site

$17 - $22.75/hr

Full-time

Re-posted 2 days ago

Job description

Description
We are a busy personal injury law firm in Aventura, FL, looking for a Bilingual Legal Intake Specialist who knows how to turn a phone call into a signed client. This is not a receptionist role - it is the front door of our firm. Every call you take could be the next case that changes someone's life, and your job is to make sure qualified callers feel heard, trust us, and sign up on the spot.
The right person is a compassionate closer: warm and empathetic with injured callers, but disciplined about following our intake process, qualifying cases, overcoming hesitation, and getting retainers signed the same day. If you have done personal injury intake before and you love the rush of a signed-up client, we want to meet you.
Responsibilities
What You'll Do
• Answer inbound calls and respond to web leads quickly - speed matters
• Conduct full intake interviews in English and Spanish, with empathy and professionalism
• Qualify cases against our firm's criteria (accident type, injuries, treatment, liability, insurance, statute of limitations)
• Walk qualified prospects through the retainer and e-sign the agreement on the same call whenever possible
• Follow up persistently with warm leads who didn't sign on the first contact - calls, texts, and emails until they sign or decline
• Accurately log every lead, call note, and case detail in our CRM / case management system
• Coordinate with attorneys and case managers to smoothly hand off newly signed clients
• Hit weekly and monthly sign-up goals
Qualifications
• Prior legal intake experience is required - personal injury intake strongly preferred
• Fluent in Spanish and English (verbal and written) - required
• Proven track record of converting leads into signed clients
• Comfortable on the phone for most of your shift; strong listener and clear communicator
• Organized, detail-oriented, and able to juggle multiple leads at once without dropping the ball
• Familiarity with intake CRMs and e-signature tools (Litify, CASEpeer, Filevine, Lead Docket, DocuSign, or similar) is a big plus
• Empathetic, calm, and professional - many of our callers are in pain, scared, or overwhelmed
• Self-motivated and goal-driven; you actually like having a sign-up target

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