Description
Our law office is growing fast, and we're searching for a full-time legal intake specialist to help us succeed! You'll serve as the compassionate voice of our law firm, fielding inbound calls from prospective clients in their time of need, screening and surveying for potential cases, and helping our lawyers manage their meetings. If the thought of coming to work every day and making a positive impact on clients' lives excites you, start your application today!
Responsibilities
โข Evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heard
โข Set appointments for potential clients that meet our criteria to keep our lawyers' schedules organized and grow our caseload
โข Coordinate awareness initiatives and foster relationships with other attorneys alongside the marketing team in order to help grow our prospective client base
โข Collect paperwork and enter data into our case management system to ensure a smooth onboarding for new clients and tidy management of case files
โข Take charge of various office tasks such as email correspondence, document management, data organization, and research to make sure our firm is running at peak efficiency
Qualifications
โข Solid data entry, spreadsheet management, and computer skills
โข Skilled with Microsoft Office, especially Microsoft Excel
โข CRM and case management software experience a plus
โข Excellent and empathetic verbal and written communication skills required
โข Previous legal experience a plus