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Legal Intake Jobs in Houston, TX (NOW HIRING)

Litigation Intake Specialist

Houston, TX · On-site

$17 - $22.75/hr

Description Our rapidly growing law practice is seeking a full-time legal intake specialist to join our team! You'll survey prospective clients and empathize with them on the details of their case ...

Litigation Intake Specialist

Houston, TX · On-site

$17 - $22.75/hr

Description Our rapidly growing law practice is seeking a full-time legal intake specialist to join our team! You'll survey prospective clients and empathize with them on the details of their case ...

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Legal Intake information

See Houston, TX salary details

$20.1K

$52.9K

$85.9K

How much do legal intake jobs pay per year?

As of Aug 26, 2026, the average yearly pay for legal intake in Houston, TX is $52,924.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $59,700.00 per year, depending on experience, location, and employer.

What is a legal intake?

A Legal Intake job involves handling initial client inquiries for a law firm, legal department, or legal service provider. Responsibilities typically include gathering essential case details, assessing potential clients' needs, and directing them to the appropriate legal professionals. Legal Intake specialists ensure that relevant information is accurately recorded and categorized to streamline the legal process. Strong communication, organizational skills, and knowledge of legal terminology are essential in this role.

What are the typical responsibilities of someone working in legal intake at a law firm?

Legal Intake professionals serve as the first point of contact between a law firm and potential clients, handling incoming inquiries, gathering preliminary case details, and determining eligibility for legal services. They are responsible for accurately recording information, assessing the urgency and nature of cases, and scheduling consultations with attorneys. This role often requires multitasking between phone calls, emails, and data entry while maintaining confidentiality and professionalism. Legal Intake team members also collaborate closely with attorneys and support staff, ensuring that every case is properly documented and ready for review. Gaining experience in this position offers valuable insight into law firm operations and can provide a strong foundation for growth into other legal or administrative roles.

What are the key skills and qualifications needed to thrive in the legal intake position, and why are they important?

To excel as a Legal Intake professional, you need a strong grasp of legal terminology, attention to detail, and excellent organizational skills, usually backed by some experience in a legal environment or client service role. Familiarity with case management software, client relationship management (CRM) systems, and standard office productivity tools is common. Outstanding interpersonal skills, empathy, and the ability to remain calm under pressure will help you connect with clients and gather accurate information. These capabilities are essential for building client trust, ensuring accurate case intake, and maintaining smooth workflow in busy law practices.

What are the most commonly searched types of Legal Intake jobs in Houston, TX?

The most popular types of Legal Intake jobs in Houston, TX are:

What are popular job titles related to Legal Intake jobs in Houston, TX?

For Legal Intake jobs in Houston, TX, the most frequently searched job titles are:

What cities near Houston, TX are hiring for Legal Intake jobs?

Cities near Houston, TX with the most Legal Intake job openings:

Infographic showing various Legal Intake job openings in Houston, TX as of August 2026, with employment types broken down into 95% Full Time, 2% Part Time, and 3% Contract. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $52,924 per year, or $25.4 per hour.

Legal Intake Specialist (Customer Service)

Josephson Dunlap LLP

Houston, TX

$17 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


Job description

Legal Intake Specialist (Customer Service)
About the Role
Are you someone who thrives on helping others, has strong attention to detail, and enjoys working in a fast-paced, professional environment?
Josephson Dunlap, LLP is one of the nation’s leading plaintiffs’ employment law firms. As our firm continues to grow, we’re looking for a Legal Intake Specialist to join our team. As the first point of contact for potential clients, you'll play a key role in guiding individuals through the initial stages of their legal journey.
This position is ideal for someone with a customer service background who values empathy, communication, accuracy and professionalism.
What You’ll Do:
  • Conduct outbound calls and respond to inbound calls and emails from potential clients.
  • Ability to handle high call volume (minimum of 100 calls/day).
  • Gather detailed information about potential legal claims in a professional and efficient manner
  • Accurately update and maintain client records with detailed notes
  • Follow up consistently and courteously with leads and current clients
  • Help clients understand the required documentation and assist with any questions they may have
  • Collaborate with intake and case management teams to ensure smooth client onboarding
  • Convert leads into clients through clear communication and supportive service
What We’re Looking For:
  • Strong verbal and written communication skills
  • Compassionate, patient, and professional when working with clients
  • Ability to multitask, manage time effectively, and stay organized
  • Strong attention to detail and accuracy
  • Ability to work independently and as part of a team
  • Comfortable using Microsoft Office (Outlook, Word, Excel), Adobe, and internet applications
  • Experience with Salesforce or Litify is a plus
  • Bilingual in English and Spanish is a plus
Schedule
In-Person, Full-time, 40 hours per week.
We are currently hiring for one of the following schedules:
  • Monday–Friday, 10:00 a.m.–7:00 p.m.
  • Saturday–Wednesday, 10:00 a.m.–7:00pm
Occasional overtime and weekend availability.
Why Join Us
  • Make a difference by helping workers fight for their rights.
  • Collaborative, supportive team culture.
  • Opportunities for growth within the firm.
If you're passionate about helping people and want to work in a supportive environment where your contribution truly matters, we encourage you to apply.
Apply today and help us make a difference, one client at a time.
Compensation amp; Benefits
  • Competitive hourly compensation: $17.00 per hour based on experience
  • Employer-paid medical, vision, dental, life and short-term disability insurance
  • 401(k)
  • Paid Time Off
  • Paid firm holidays