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Legal Intake Jobs in Dallas, TX (NOW HIRING)

Intake Specialists build trust, assess client needs, and clearly communicate the value of the Firm ... Participate in weekly legal training with firm attorneys and all sales training and development ...

Intake Specialist - Dallas

Dallas, TX

$17.75 - $23.50/hr

Intake Specialists build trust, assess client needs, and clearly communicate the value of the Firm ... Participate in weekly legal training with firm attorneys and all sales training and development ...

POSITION SUMMARY This role is ideal for a detail-oriented legal professional who is comfortable on the phone, follows structured processes well, and can confidently manage client intake conversations ...

Serve as a key point of contact for attorneys, legal practice assistants, and other business professionals regarding client intake procedures, conflicts processing and related policy guidance.

New

This leader will own the strategy, coaching, and execution of our Intake organization, responsible for converting scheduled consultations into signed legal cases. You'll lead a bilingual team across ...

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Legal Intake information

See Dallas, TX salary details

$20.8K

$54.8K

$89K

How much do legal intake jobs pay per year?

As of May 28, 2026, the average yearly pay for legal intake in Dallas, TX is $54,822.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,600.00 and $61,800.00 per year, depending on experience, location, and employer.

What is a Legal Intake job?

A Legal Intake job involves handling initial client inquiries for a law firm, legal department, or legal service provider. Responsibilities typically include gathering essential case details, assessing potential clients' needs, and directing them to the appropriate legal professionals. Legal Intake specialists ensure that relevant information is accurately recorded and categorized to streamline the legal process. Strong communication, organizational skills, and knowledge of legal terminology are essential in this role.

What are the key skills and qualifications needed to thrive in the Legal Intake position, and why are they important?

To excel as a Legal Intake professional, you need a strong grasp of legal terminology, attention to detail, and excellent organizational skills, usually backed by some experience in a legal environment or client service role. Familiarity with case management software, client relationship management (CRM) systems, and standard office productivity tools is common. Outstanding interpersonal skills, empathy, and the ability to remain calm under pressure will help you connect with clients and gather accurate information. These capabilities are essential for building client trust, ensuring accurate case intake, and maintaining smooth workflow in busy law practices.

What are the typical responsibilities of someone working in Legal Intake at a law firm?

Legal Intake professionals serve as the first point of contact between a law firm and potential clients, handling incoming inquiries, gathering preliminary case details, and determining eligibility for legal services. They are responsible for accurately recording information, assessing the urgency and nature of cases, and scheduling consultations with attorneys. This role often requires multitasking between phone calls, emails, and data entry while maintaining confidentiality and professionalism. Legal Intake team members also collaborate closely with attorneys and support staff, ensuring that every case is properly documented and ready for review. Gaining experience in this position offers valuable insight into law firm operations and can provide a strong foundation for growth into other legal or administrative roles.
What are the most commonly searched types of Legal Intake jobs in Dallas, TX? The most popular types of Legal Intake jobs in Dallas, TX are:
What job categories do people searching Legal Intake jobs in Dallas, TX look for? The top searched job categories for Legal Intake jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Legal Intake jobs? Cities near Dallas, TX with the most Legal Intake job openings:
Infographic showing various Legal Intake job openings in Dallas, TX as of May 2026, with employment types broken down into 1% Internship, 1% As Needed, 42% Full Time, 50% Part Time, 1% Temporary, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $54,822 per year, or $26.4 per hour.

$12 - $14/hr

Other

Posted 17 days ago


Job description

The Law Office of Lantis G. Roberts, PLLC is a small litigation law firm. We practice in the areas of Employment Law and Personal Injury Law. We represent Plaintiffs.
  • Are you up for a challenge?
  • Are you a fast learner?
  • Do you enjoy helping people?
  • Can you be an asset to our team?
We are looking to add an outgoing and energetic individual to our team to assist with evaluating potential cases and clients to determine if they are suitable for our firm.
Position: LEGAL INTAKE SPECIALIST - Answer incoming calls and emails to effectively screen potential clients and determine if the firm can assist them with their legal matter.
Compensation: $12.00 - $14.00/hour
Firm Website: www.dotheyoweme.com and www.kreativelaw.com
Hours: Full-time temporary position. 32+ hours per week. Must be available to work during regular business hours Monday - Friday from 8:30am - 5:30pm. Some weekends and evening hours may be required based on the needs of the firm.
Job Requirements: All candidates are required to pass a criminal background check and pre-employment drug screening.
  • Ability to think outside of the box;
  • Excellent customer service skills;
  • Excellent decision-making skills;
  • Prefer a minimum of 1 to 2 years of customer service experience;
  • Must have excellent verbal & written communication skills;
  • Positive attitude
Special Requirements: Highly prefer bilingual candidate who speaks Spanish and English.
Documentation Requirements: Cover Letter and Resume.
***NO RECRUITERS and NO PHONE CALLS***
Essential Duties and Responsibilities: Legal Intake Specialist work in a call center environment answering incoming calls to vet potential clients to determine if the firm can assist them
Legal Intake Specialist Job Duties:
  • Answer/Respond to all potential client leads by phone or email.
  • Communicate with all potential clients to gather relevant information related to the potential client's possible personal injury or employment law claim.
  • Enter all information from Potential client in Clio Grow or other relevant CRM;
  • Prepare attorney for all consultations;
  • Assist with scheduling all consultations and meetings;
  • Identify and escalate priority issues and route calls to the appropriate person;
  • Complete all assigned tasks;
  • Participate in all required meetings;
  • Explain representation agreement, attorney fees and services to new clients;
  • Handle case set-up to include:
    • Data Entry into Clio-Grow and Export to Clio, if lead is converted;
    • Client folder;
    • Request Police reports;
    • Requests medical and billing records;
    • Attach photos and/or documents received from potential client;
    • Sending clinic referrals;
    • Sending Fee Agreements to potential clients for signature
  • Set up initial treatment appointment with physicians on personal injury cases.
  • Locate clinic providers outside of our general provider list and occasionally send LOP's to friendly medical providers.
  • Serve as a contact for client communication prior to client being assigned to a Case Manager or other staff member.
  • Convert phone leads into Firm sign-ups and maintain quota related to personal injury cases and employment law cases.
  • Assist with client communications on ongoing matters, as needed or assigned by the firm