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Legal Intake Jobs in New York (NOW HIRING)

Coda Staffing

Be Seen First

Legal Intake Specialist

Newark, NJ · On-site

$50K - $60K/yr

Legal Intake Specialists are the very first point of contact for individuals seeking legal representation, playing a pivotal role in shaping the client's experience. Intake specialists are ...

Mizrahi Kroub LLP

Intake Specialist

Manhattan, NY · On-site

$40K - $50K/yr

Mizrahi Kroub LLP - Intake Specialist New York, New York * Full-time $40,000 - $50,000 annually ... Our team is collaborative, mission-driven, and dedicated to providing high-quality legal ...

Allvue Systems

Legal Operations Manager

Manhattan, NY · On-site

Legal Intake, Matter Management and Service Delivery * Establish and maintain standardized intake processes, prioritization frameworks, service-level expectations, and operational governance ...

Mizrahi Kroub LLP

Intake Specialist

Manhattan, NY · On-site

$40K - $50K/yr

Intake Specialist New York, New York • Full-time $40,000 - $50,000 annually, depending on ... Our team is collaborative, mission-driven, and dedicated to providing high-quality legal ...

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All JobsLegal Intake JobsLegal Intake Jobs in New York

Legal Intake information

See New York salary details

$23K

$60.6K

$98.5K

How much do legal intake jobs pay per year?

As of Aug 15, 2026, the average yearly pay for legal intake in New York is $60,630.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,800.00 and $68,400.00 per year, depending on experience, location, and employer.

What is a legal intake?

A Legal Intake job involves handling initial client inquiries for a law firm, legal department, or legal service provider. Responsibilities typically include gathering essential case details, assessing potential clients' needs, and directing them to the appropriate legal professionals. Legal Intake specialists ensure that relevant information is accurately recorded and categorized to streamline the legal process. Strong communication, organizational skills, and knowledge of legal terminology are essential in this role.

What are the typical responsibilities of someone working in legal intake at a law firm?

Legal Intake professionals serve as the first point of contact between a law firm and potential clients, handling incoming inquiries, gathering preliminary case details, and determining eligibility for legal services. They are responsible for accurately recording information, assessing the urgency and nature of cases, and scheduling consultations with attorneys. This role often requires multitasking between phone calls, emails, and data entry while maintaining confidentiality and professionalism. Legal Intake team members also collaborate closely with attorneys and support staff, ensuring that every case is properly documented and ready for review. Gaining experience in this position offers valuable insight into law firm operations and can provide a strong foundation for growth into other legal or administrative roles.

What are the key skills and qualifications needed to thrive in the legal intake position, and why are they important?

To excel as a Legal Intake professional, you need a strong grasp of legal terminology, attention to detail, and excellent organizational skills, usually backed by some experience in a legal environment or client service role. Familiarity with case management software, client relationship management (CRM) systems, and standard office productivity tools is common. Outstanding interpersonal skills, empathy, and the ability to remain calm under pressure will help you connect with clients and gather accurate information. These capabilities are essential for building client trust, ensuring accurate case intake, and maintaining smooth workflow in busy law practices.

What are the most commonly searched types of Legal Intake jobs in New York?

The most popular types of Legal Intake jobs in New York are:

What are popular job titles related to Legal Intake jobs in New York?

For Legal Intake jobs in New York, the most frequently searched job titles are:

What job categories do people searching Legal Intake jobs in New York look for?

The top searched job categories for Legal Intake jobs in New York are:

What cities in New York are hiring for Legal Intake jobs?

Cities in New York with the most Legal Intake job openings:

Legal Intake jobs near you
Infographic showing various Legal Intake job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $60,630 per year, or $29.1 per hour.

Legal Intake Manager

Law Offices of Robert Tsigler PLLC

New York, NY

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Who We Are:

Our premier criminal defense, immigration, and family law firm is looking to immediately add a Legal Intake Manager to our team of legal professionals. We are a top-rated and rapidly expanding law firm and are interested in a candidate who is dedicated, reliable, and looking to grow within the practice. Our main office is located near City Hall in downtown Manhattan, NYC, and we have satellite offices in Brooklyn, Queens and Nassau County. Our law firm operates as a team, with each member bringing their individual strengths and experiences to provide our clients with top-quality representation, no matter what they face. Customer service is of the utmost importance and we believe that the personal attention we give to each of our client's cases helps to ensure solutions tailored to their unique needs.We are seeking an experienced, numbers-driven Legal Intake Manager to lead our client onboarding team. In this role, you will manage the daily operations of our virtual intake department, ensuring every potential client receives a fast, empathetic, and professional response. You will directly manage intake specialists, optimize our legal CRM workflows, and track critical metrics to maximize firm growth.

Core Responsibilities

  • Team Leadership: Assist in hiring, training, schedule, and coach a remote team of legal intake specialists.
  • Triage & Screening: Oversee case screening to quickly identify and prioritize time-sensitive family law emergencies, criminal arrests, and immigration deadlines.
  • Pipeline Management: Monitor incoming leads from phone, web forms, and chat to ensure instant follow-up.
  • Quality Assurance: Review recorded calls and emails to maintain high empathy, accuracy, and legal compliance standards.
  • Data Tracking: Analyze conversion rates, response times, and cost-per-lead data to present weekly reports to management.
  • CRM Optimization: Manage and update user workflows inside our legal case management system, Lawmatics.
  • Escalation Handling: Personally handle complex client inquiries, high-value cases, or customer service issues.

Requirements & Qualifications

  • Experience: Minimum 2-3 years managing an intake or sales team, specifically inside a law firm setting.
  • Practice Area Knowledge: Background handling intake workflows for family law, criminal defense, or immigration cases is highly preferred.
  • Tech Savvy: Deep experience using legal CRMs (Lawmatics), VOIP phone systems, Slack, Zoom, Clio Manage and Google Workspace.
  • Skills: High emotional intelligence, excellent communication, conflict resolution, and motivational leadership skills
  • Must be at least 18 years of age and eligible to work in the USA
  • Bilingual preferred
  • Up-to-date resume complete with relevant experience
  • Cover letter highlighting your skillset
  • Salary requirements

What We Offer:

Excellent pay, commensurate with experience

Health benefits, Dental/Vision

401K with discretionary matching

Paid time off

Paid sick days

Paid maternity/ parental leave

Billable Hours Bonus Program

Discretionary performance based year-end bonus

Highly collaborative and close-knit work environment

Unlimited potential for growth

Applications that are not complete will not be reviewed. Please do not call the office to follow up on your application. We will reach out to you if we believe that you are the right fit for the team.

This description's purpose is to indicate the kinds of tasks and levels of work difficulty that will be required for this position. It is not intended to limit the right of any supervisor to assign, direct, modify or reassign duties responsibilities to this job at any time. The use of specific duties stated above shall not be used to exclude non-listed responsibilities of similar kind or level of difficulty.

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