ZipRecruiter

Log In

1

It Helpdesk Trainee Jobs (NOW HIRING)

Arthur Lawrence

IT Helpdesk Technologist

Dallas, TX · On-site

Arthur Lawrence is looking for a IT Helpdesk Technologist one of our clients in Dallas, TX. Please find the below and send us your updated resume if interested: Must-Have Skills: * 2-3 years of ...

The Advocates

IT Helpdesk Technician

Murray, UT

$21 - $26/hr

IT Helpdesk Technician Location: Murray, Utah (On-Site) Compensation: $21-$26/hr (DOE) What This Role Is This is an on-site IT Helpdesk Technician role responsible for providing Level 1 technical ...

New

Willmeng Construction

IT Helpdesk

Phoenix, AZ · On-site

Support the technology needs of a distributed workforce in person and over the phone. * Troubleshot and resolve common Windows issues (boot/login, performance, display, audio, keyboard/mouse, docking ...

Arthur Lawrence

Be Seen First

IT Helpdesk Technologist

Honolulu, HI · On-site

$25 - $30/hr

Job Title: IT Helpdesk Technologist Location: Dallas , Honolulu Hawaii (100% Onsite) Client : Fortune 50 midstream Oil & Gas Company Contract Duration: 12 Months with extensions IT Technician ...

Acura of Rochester

IT Helpdesk Technician

Rochester, NY · On-site

$40K - $60K/yr

The IT Helpdesk Technician is routinely required to sit, stand, walk, touch, see, and hear. * The IT Helpdesk Technician must occasionally lift or move up to 50 pounds. * While performing the regular ...

Porsche Audi Rochester

IT Helpdesk Technician

Rochester, NY · On-site

$40K - $60K/yr

The IT Helpdesk Technician is routinely required to sit, stand, walk, touch, see, and hear. * The IT Helpdesk Technician must occasionally lift or move up to 50 pounds. * While performing the regular ...

Reef Capital Partners

IT Helpdesk Intern

Lehi, UT · On-site

$18 - $20/hr

Position Title: IT Helpdesk Intern Company : Reef Capital Compensation : $18-$20/hour Location : Lehi, Utah About Reef: Reef is a Utah-based vertically integrated investment and development firm ...

amphenol

IT HelpDesk Technician

Allen, TX · On-site

Role Overview Amphenol Fiber Systems International (AFSI) is seeking a IT HelpDesk Technician who leverages automation to drive efficiency. You will be responsible for the stability and security of ...

Judge Group, Inc.

IT Helpdesk Support

Tulsa, OK · On-site

$20 - $23/hr

Tulsa, OK Salary: $20.00 USD Hourly - $23.00 USD Hourly Description: IT Helpdesk Support Location: Tulsa, OK Work Arrangement: Onsite, Monday-Friday, 8:00 AM-5:00 PM Duration: 3-6 Month Contract ...

The Atlas Group

IT Helpdesk Technician

Phoenix, AZ · On-site

Overview The IT Helpdesk Technician serves as a key point of contact for technical support, assisting end-users with hardware, software, and network-related issues to ensure minimal disruption to ...

LJA Engineering

IT Helpdesk Technician

Katy, TX · On-site

As an IT Help Desk Technician at LJA IT , you will provide second-level technical support for desktop & laptop PCs, network printers and mobile devices. A TYPICAL DAY MIGHT INCLUDE: * Providing first ...

MORSE Corp

IT Helpdesk Specialist

Cambridge, MA

MORSE is seeking a versatile IT Helpdesk / Cybersecurity Specialist to provide frontline technical support while assisting with critical cybersecurity initiatives. This role combines end-user support ...

The Atlas Group

IT Helpdesk Technician

Phoenix, AZ · On-site

Overview The IT Helpdesk Technician serves as a key point of contact for technical support, assisting end-users with hardware, software, and network-related issues to ensure minimal disruption to ...

next page

Showing results 1-20

All JobsIt Helpdesk JobsIt Helpdesk Trainee Jobs

It Helpdesk Trainee information

See salary details

$12

$23

$33

How much do it helpdesk trainee jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for it helpdesk trainee in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is an IT Helpdesk Trainee job?

An IT Helpdesk Trainee is an entry-level role responsible for assisting users with technical issues, troubleshooting IT problems, and providing support for hardware, software, and network-related queries. They work under the guidance of senior IT staff to learn about system administration, ticket management, and customer service. This role helps trainees develop technical skills and gain hands-on experience in IT support. Over time, they may progress to higher-level IT support or system administration roles.

What are the key skills and qualifications needed to thrive in the It Helpdesk Trainee position, and why are they important?

To thrive as an IT Helpdesk Trainee, you need a basic understanding of computer hardware, software, and troubleshooting, often supported by an associate degree or relevant coursework. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and basic network protocols is commonly expected; certifications such as CompTIA A+ can be beneficial. Strong communication, patience, and problem-solving abilities are crucial soft skills for effectively supporting end-users. These skills ensure prompt, accurate technical assistance and a positive experience for both users and the IT team.

What are the typical daily responsibilities of an IT Helpdesk Trainee?

As an IT Helpdesk Trainee, your daily responsibilities often include responding to user requests via phone, email, or chat, diagnosing basic technical issues, and escalating more complex problems to senior technicians. You may also help with tasks such as setting up new user accounts, installing software updates, and documenting solutions in a knowledge base. Collaboration is key, as you'll regularly interact with other IT staff to resolve issues and learn on the job. This hands-on experience provides a solid foundation for advancing in IT support roles.

More about It Helpdesk Trainee jobs
What cities are hiring for It Helpdesk Trainee jobs? Cities with the most It Helpdesk Trainee job openings:
What are the most commonly searched types of It Helpdesk jobs? The most popular types of It Helpdesk jobs are:
What states have the most It Helpdesk Trainee jobs? States with the most job openings for It Helpdesk Trainee jobs include:
What job categories do people searching It Helpdesk Trainee jobs look for? The top searched job categories for It Helpdesk Trainee jobs are:
It Helpdesk Trainee jobs near you
Infographic showing various It Helpdesk Trainee job openings in the United States as of July 2026, with employment types broken down into 32% Locum Tenens, 53% Full Time, 8% Part Time, 2% Contract, and 5% Summer. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
IT Helpdesk Technologist

IT Helpdesk Technologist

Arthur Lawrence

Dallas, TX • On-site

Other

Re-posted 7 days ago

Job description

Arthur Lawrence is looking for a IT Helpdesk Technologist one of our clients in Dallas, TX. Please find the job description below and send us your updated resume if interested:

Must-Have Skills:

  • 2-3 years of experience providing IT desktop support, including troubleshooting Windows-based systems, POS devices, and basic networking issues.
  • Experience using ticketing systems, meeting SLA requirements, and supporting LAN/WAN environments.
  • Strong customer service, written and verbal communication skills, with fluency in Spanish.

Nice to Have Skills:

  • Experience supporting POS systems such as Radiant, VeriFone, Fiscal, Passport, or similar platforms.
  • Previous experience supporting retail or convenience store (c-store) environments.

About Us:

Arthur Lawrence is a management and technology consulting firm providing enterprise-wide business transformation and business applications implementation services to Fortune 100 and Big 4 organizations. Our in-depth technical knowledge and broad experience in working with world-class companies enable organizations to leverage our capabilities in developing winning strategies and cost-effective solutions.

We are a UN Women Empowerment Principal Signatory and are certified by National Minority Supplier Development Council.

Recent Associations & Acknowledgments:

  • Been recognized as a 2023 TOP WORKPLACE by the Houston Chronicle
  • IAOP Award; Ranked in the top 100 internationally
  • Ranked among the Inc 5000 twice - as one of the FASTEST GROWING COMPANIES OF AMERICA
  • Member of HMSDC, NMSDC and NY&NJMSDC

Our Seven Pillars:

We rely on the seven core values that we believe enable us to deliver quality for our consultants and clients: Education, Integrity, Value Creation, Collaboration, Best Client, Best People, and Stewardship. Through strict adherence to these core values, we have achieved success beyond all documented forecasts and anticipation.

Apply