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Help Desk Associate Jobs in Indiana (NOW HIRING)

Trimedx

IT Service Desk Specialist

Indianapolis, IN · On-site

Preferred: • 1+ years of experience on a Service Desk/Help Desk team • Associates degree in MIS Computer Science or related field At TRIMEDX, we are committed to cultivating a workplace culture ...

Beacon Hill

Service Desk Analyst

Carmel, IN

$20.25 - $27.75/hr

The Service Desk Professional serves as the main contact for technical support, addressing IT ... Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill ...

Majestic Care

Enterprise IT Helpdesk Analyst

Westfield, IN · On-site

$19.75 - $26.75/hr

Associate degree in Information Technology or related field preferred. License/Certification ... Experience * 2-5 years of service desk or technical support experience, or equivalent training ...

Majestic Care

Enterprise IT Helpdesk Analyst

Westfield, IN

$19.75 - $26.75/hr

Associate degree in Information Technology or related field preferred. License/Certification ... Experience * 2-5 years of service desk or technical support experience, or equivalent training ...

Dave & Buster

Front Desk Staff

Greenwood, IN

$7.25 - $12.75/hr

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.

Dave & Buster's

Front Desk Staff

Greenwood, IN · On-site

$7.25 - $12.75/hr

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.

Dave & Buster's, Inc.

Front Desk Staff

Greenwood, IN · On-site

$7.25 - $12.75/hr

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.

nLeague Services Inc

Helpdesk Analyst

Indianapolis, IN · On-site

$19.50 - $26.75/hr

Associate's or Bachelor's degree in Health Informatics, Information Technology, Public Health, or a related field * Experience in a helpdesk, data quality, or healthcare IT support role * Experience ...

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All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Indiana

Help Desk Associate information

See Indiana salary details

$13

$20

$31

How much do help desk associate jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for help desk associate in Indiana is $20.43, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.88 per hour, depending on experience, location, and employer.

What does a Help Desk Associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the typical daily responsibilities of a Help Desk Associate?

As a Help Desk Associate, your daily responsibilities will typically include responding to user inquiries via phone, email, or ticketing systems, troubleshooting hardware and software issues, and escalating complex problems to higher-level IT staff. You'll also document solutions and maintain records of issues to help track recurring problems. This role often involves working collaboratively with other IT team members and providing clear, friendly support to users of varying technical abilities. Staying organized and managing multiple tasks at once is key to success in this fast-paced environment.

What are the key skills and qualifications needed to thrive as a Help Desk Associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What are the most commonly searched types of Help Desk jobs in Indiana? The most popular types of Help Desk jobs in Indiana are:
What are popular job titles related to Help Desk Associate jobs in Indiana? For Help Desk Associate jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Help Desk Associate jobs in Indiana look for? The top searched job categories for Help Desk Associate jobs in Indiana are:
Help Desk Associate jobs near you
Front Desk Associate

Front Desk Associate

Genesis Health Clubs

Evansville, IN • On-site

$12.25 - $15.75/hr

Part-time

Medical, Dental, Retirement, PTO

Posted 15 days ago

Genesis Health Clubs rating

5.2

Company rating: 5.2 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

52nd of 61 rated gym and leisure clubs

Job description

This position will be responsible for the day-to-day operations of the Front Desk including, the processing of guest check ins, member retention and maintaining quality customer service.
Duties and Responsibilities:
  • Executes procedures as outlined by front desk manual
  • Answer phones, take messages and transfer calls
  • Knowledgeable of Clubs amenities and surroundings
  • Communicates kindly and sincerely using members name
  • Attends all staff and club meetings and events
  • Establish and maintain professional relationships with members and staff
  • Ensures front desk is clean, maintained and organized at all times
  • Ability to respond quickly and appropriately to emergency situations

Expectations:
  • Present a professional demeanor at all times when representing the Genesis Health Clubs
  • Provide input in developing strategies to support club goals and objectives
  • Ability to respond to common inquiries or complaints from members

Job Requirements:
  • Available to work weekends and evenings and holidays
  • Must hold current CPR certification or obtain within 60 days of start date
  • Ability to work well with others
  • Experience in cash handling and credit cards
  • Customer service abilities

Physical Requirements:
  • Ability to stand for long periods of time
  • Ability to lift up to 35 pounds
  • Ability to communicate with guests and other associates, including reading, writing and speaking

Genesis Health Clubs
Join the Genesis Health Clubs Family - Where Passion Meets Purpose!
Genesis Health Clubs is the largest privately owned health club company in the country, with 83 locations across 13 states. Even more importantly, GHC is the fastest-growing non-franchised health club company in the U.S. This rapid expansion creates tremendous opportunity and upside for our team members. Genesis is a place where you can build a successful long-term career in the health and fitness industry, with unmatched upward mobility and growth. As a premier brand, we demand the best in the industry and, in turn, offer above-industry pay and strong rewards for top performers.
Genesis Health Clubs continues to grow, not just in size, but in scope. We now operate a family of brands that includes trampoline parks, water parks, ice skating rinks, meal prep services, and baseball tournament venues. But we're more than just a gym, we're a movement grounded in core values that guide everything we do.
At Genesis, our mission begins with MMFI: Make Me Feel Important. We serve, support, and inspire our members through meaningful relationships and thoughtful service. We believe in Investing in Our Members, Clubs, and Team, ensuring every location delivers excellence, from the equipment we provide to the people who bring the energy.
We Lead by Example, showing up each day with compassion, drive, and a commitment to help others succeed. We encourage everyone to Exercise Daily, not just for fitness, but as a lifestyle that promotes resilience and long-term wellness.
For Our Team:
We offer dynamic roles in fitness, customer service, management, childcare, and more, with room to grow, lead, and truly make an impact.
Why Work With Us:
  • Above-industry average pay and strong employee rewards
  • Medical and dental coverage
  • 401(k)
  • Paid Time Off (PTO)
  • Rapid career advancement in a fast-growing organization
  • The opportunity to uplift your community every day
  • Free all-access gym membership
  • A passionate, supportive culture where Staff is Family

Whether you're training clients one-on-one or helping families stay active through our extended brands, you'll be part of a purpose-driven team transforming lives, one workout, one smile, one connection at a time.
Ready to Level Up Your Health or Your Career?
If you're passionate about wellness, driven to help others, and excited to work hard and have fun, we want to meet you.
Company Website:

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