Associate Degree in the field of computer science or related field (not required but highly preferred) Experience * At least 1-2 years of helpdesk/service desk, call center or network operations ...
Associate Degree in the field of computer science or related field (not required but highly preferred) Experience * At least 1-2 years of helpdesk/service desk, call center or network operations ...
Associate Degree in the field of computer science or related field (not required but highly preferred) Experience * At least 1-2 years of helpdesk/service desk, call center or network operations ...
Associate Degree in the field of computer science or related field (not required but highly preferred) Experience * At least 1-2 years of helpdesk/service desk, call center or network operations ...
Patient Service/Front Desk Coordinator
$15 - $19.75/hr
Medical
Dental
Life
Retirement
PTO
Join our team today and help provide the highest quality vision care for our patients. This role ... Participate in our Vision coverage and associate discounts on our products * Participate in our ...
Patient Service/Front Desk Coordinator
$15 - $19.75/hr
Medical
Dental
Life
Retirement
PTO
Join our team today and help provide the highest quality vision care for our patients. This role ... Participate in our Vision coverage and associate discounts on our products * Participate in our ...
Patient Service/Front Desk Coordinator
Mishawaka, IN · On-site
$15 - $19.75/hr
Medical
Dental
Life
Retirement
PTO
Join our team today and help provide the highest quality vision care for our patients. This role ... Participate in our Vision coverage and associate discounts on our products * Participate in our ...
Patient Service/Front Desk Coordinator
Mishawaka, IN · On-site
$15 - $19.75/hr
Medical
Dental
Life
Retirement
PTO
Join our team today and help provide the highest quality vision care for our patients. This role ... Participate in our Vision coverage and associate discounts on our products * Participate in our ...
Network Administrator
Elkhart, IN · On-site
Develop and maintain SOP's for network department * Support IT help desk and systems teams with ... Associate's degree in Information Technology, Computer Networking, or a related field required;
Quick apply
Network Administrator
Elkhart, IN · On-site
Develop and maintain SOP's for network department * Support IT help desk and systems teams with ... Associate's degree in Information Technology, Computer Networking, or a related field required;
Network Administrator
Elkhart, IN · On-site
Develop and maintain SOP's for network department * Support IT help desk and systems teams with ... Associate's degree in Information Technology, Computer Networking, or a related field required;
Network Administrator
Elkhart, IN · On-site
Develop and maintain SOP's for network department * Support IT help desk and systems teams with ... Associate's degree in Information Technology, Computer Networking, or a related field required;
Network Administrator
Elkhart, IN · On-site
Develop and maintain SOP's for network department * Support IT help desk and systems teams with ... Associate's degree in Information Technology, Computer Networking, or a related field required;
Network Administrator
Elkhart, IN · On-site
Develop and maintain SOP's for network department * Support IT help desk and systems teams with ... Associate's degree in Information Technology, Computer Networking, or a related field required;
Customer Service Part Time
Goshen, IN · On-site
See, it's that simple! Lowe's offers jobs for people who aren't interested in sitting behind a desk ... started as hourly associates Your Day at Lowe's * Deliver excellent customer service * Help ...
Customer Service Part Time
Goshen, IN · On-site
See, it's that simple! Lowe's offers jobs for people who aren't interested in sitting behind a desk ... started as hourly associates Your Day at Lowe's * Deliver excellent customer service * Help ...
Customer Service Part Time
Niles, MI · On-site
See, it's that simple! Lowe's offers jobs for people who aren't interested in sitting behind a desk ... started as hourly associates Your Day at Lowe's * Deliver excellent customer service * Help ...
Customer Service Part Time
Niles, MI · On-site
See, it's that simple! Lowe's offers jobs for people who aren't interested in sitting behind a desk ... started as hourly associates Your Day at Lowe's * Deliver excellent customer service * Help ...
Our programs help victims survive abuse and build safer, happier healthier futures. We would love ... Cross-trains with Crisis Desk Specialists so that backup on the front desk will be provided.
Our programs help victims survive abuse and build safer, happier healthier futures. We would love ... Cross-trains with Crisis Desk Specialists so that backup on the front desk will be provided.
Housekeeper Part Time-101020
Mishawaka, IN · On-site
$12.75 - $16.50/hr
Vision
Retirement
Reports all maintenance issues directly to the front desk and/or manager on duty. * Reports any ... The associate may be asked to travel to help additional locations within a reasonable geography.
Housekeeper Part Time-101020
Mishawaka, IN · On-site
$12.75 - $16.50/hr
Vision
Retirement
Reports all maintenance issues directly to the front desk and/or manager on duty. * Reports any ... The associate may be asked to travel to help additional locations within a reasonable geography.
Housekeeper Part Time-101020
Mishawaka, IN · On-site
$12.75 - $16.50/hr
Vision
Retirement
Reports all maintenance issues directly to the front desk and/or manager on duty. * Reports any ... The associate may be asked to travel to help additional locations within a reasonable geography.
Housekeeper Part Time-101020
Mishawaka, IN · On-site
$12.75 - $16.50/hr
Vision
Retirement
Reports all maintenance issues directly to the front desk and/or manager on duty. * Reports any ... The associate may be asked to travel to help additional locations within a reasonable geography.
Housekeeper Part Time-101020
Mishawaka, IN · On-site
$12.75 - $16.50/hr
Vision
Retirement
Reports all maintenance issues directly to the front desk and/or manager on duty. * Reports any ... The associate may be asked to travel to help additional locations within a reasonable geography.
Housekeeper Part Time-101020
Mishawaka, IN · On-site
$12.75 - $16.50/hr
Vision
Retirement
Reports all maintenance issues directly to the front desk and/or manager on duty. * Reports any ... The associate may be asked to travel to help additional locations within a reasonable geography.
Housekeeper Part Time-101020
Mishawaka, IN · On-site
$12.75 - $16.50/hr
Vision
Retirement
Reports all maintenance issues directly to the front desk and/or manager on duty. * Reports any ... The associate may be asked to travel to help additional locations within a reasonable geography.
Housekeeper Part Time-101020
Mishawaka, IN · On-site
$12.75 - $16.50/hr
Vision
Retirement
Reports all maintenance issues directly to the front desk and/or manager on duty. * Reports any ... The associate may be asked to travel to help additional locations within a reasonable geography.
Housekeeper Part Time-101020
Mishawaka, IN · On-site
$12.75 - $16.50/hr
Vision
Retirement
Reports all maintenance issues directly to the front desk and/or manager on duty. * Reports any ... The associate may be asked to travel to help additional locations within a reasonable geography.
Housekeeper Part Time-101020
Mishawaka, IN · On-site
$12.75 - $16.50/hr
Vision
Retirement
Reports all maintenance issues directly to the front desk and/or manager on duty. * Reports any ... The associate may be asked to travel to help additional locations within a reasonable geography.
Housekeeper Part Time-101020
Mishawaka, IN · On-site
$12.75 - $16.50/hr
Vision
Retirement
Reports all maintenance issues directly to the front desk and/or manager on duty. * Reports any ... The associate may be asked to travel to help additional locations within a reasonable geography.
Housekeeper Part Time-101020
Mishawaka, IN · On-site
$12.75 - $16.50/hr
Vision
Retirement
Reports all maintenance issues directly to the front desk and/or manager on duty. * Reports any ... The associate may be asked to travel to help additional locations within a reasonable geography.
Assistant Store Manager - 1397
Mishawaka, IN · On-site
$15.50 - $16/hr
Medical
Retirement
We look for employees who are reliable, good communicators, and have a passion for helping people ... Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car ...
Assistant Store Manager - 1397
Mishawaka, IN · On-site
$15.50 - $16/hr
Medical
Retirement
We look for employees who are reliable, good communicators, and have a passion for helping people ... Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car ...
Assistant Store Manager - 1397
Mishawaka, IN · On-site
$15.50 - $16/hr
Medical
Retirement
PTO
We look for employees who are reliable, good communicators, and have a passion for helping people ... Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental ...
Assistant Store Manager - 1397
Mishawaka, IN · On-site
$15.50 - $16/hr
Medical
Retirement
PTO
We look for employees who are reliable, good communicators, and have a passion for helping people ... Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental ...
Center Operations Supervisor
$43K - $76K/yr
Medical
Dental
Vision
Retirement
PTO
Join us and be part of something bigger - helping to simplify health care one person, one family ... Support front desk coverage and contributes to service team work * Monitor staff's attendance and ...
New
Center Operations Supervisor
$43K - $76K/yr
Medical
Dental
Vision
Retirement
PTO
Join us and be part of something bigger - helping to simplify health care one person, one family ... Support front desk coverage and contributes to service team work * Monitor staff's attendance and ...
New
Our programs help victims survive abuse and build safer, happier healthier futures. We would love ... Associates/Bachelor 's Degree preferred. * Experience working with women and children in a social ...
Quick apply
Our programs help victims survive abuse and build safer, happier healthier futures. We would love ... Associates/Bachelor 's Degree preferred. * Experience working with women and children in a social ...
Help Desk Associate information
See Goshen, IN salary details
$12.87 - $14.39
12% of jobs
$15.72 is the 25th percentile. Wages below this are outliers.
$14.39 - $15.91
15% of jobs
The median wage is $17.40 / hr.
$15.91 - $17.43
24% of jobs
$17.43 - $18.95
13% of jobs
$18.95 - $20.47
9% of jobs
$20.75 is the 75th percentile. Wages above this are outliers.
$20.47 - $21.99
16% of jobs
$21.99 - $23.51
5% of jobs
$23.51 - $25.03
2% of jobs
$25.03 - $26.56
3% of jobs
$26.56 - $28.08
0% of jobs
$28.08 - $29.60
1% of jobs
$12
$19
$29
How much do help desk associate jobs pay per hour?
As of Aug 13, 2026, the average hourly pay for help desk associate in Goshen, IN is $19.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.44 per hour, depending on experience, location, and employer.
What does a help desk associate do?
A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.
What is the difference between Help Desk Associate vs Technical Support Specialist?
| Aspect | Help Desk Associate | Technical Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; certifications like CompTIA A+ | Similar certifications; often more technical certifications |
| Work Environment | Help desk, call centers, on-site support | Remote or on-site technical support, troubleshooting |
| Employer & Industry | IT service providers, corporate IT departments | IT companies, software vendors, tech support firms |
| Search & Comparison Intent | Commonly compared for entry-level IT roles | More technical, troubleshooting focus |
The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.
What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?
To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What job categories do people searching Help Desk Associate jobs in Goshen, IN look for?
The top searched job categories for Help Desk Associate jobs in Goshen, IN are:
What cities near Goshen, IN are hiring for Help Desk Associate jobs?
Cities near Goshen, IN with the most Help Desk Associate job openings:
HealthLinc rating
8.0
Based on 14 frontline employees who took The Breakroom Quiz
Job description
As a Support Team Specialist, you will provide support and troubleshooting for Help Desk calls and more complex issues, analyze information about these issues, and determine the best way to solve them. This position will work closely with the I.T. department and will report to the I.T. Manager.
JOB RESPONSIBILITIES:
REQUIRED QUALIFICATIONS:
Education/Training
Experience
Skills/Job Requirements
Technology Skills
DIRECT SUPERVISION:
REQUIRED TRAINING:
JOB RESPONSIBILITIES:
- Manages and resolves Issues including but not limited to Operating Systems, Applications, Laptops, Desktops, Printers, Networking and Phones.
- Communicates and supports I.T. team and team lead regarding Help Tickets issues.
- Prepares and deploys systems at various locations
- Performs user creation/deletion/maintenance within various systems.
- Documents and tracks fixes for knowledge base as they are discovered.
- Researches, suggests, implements new technology.
- Investigates system-related problems, identifies their source, and determines possible solutions.
- Helps to maintain system schedule changes.
- Works to ensure confidentiality regarding the information systems data user, patient, financial, etc.
- All HealthLinc staff is committed to engage in quality improvement initiatives that align with and support Patient-Centered Medical Home (PCMH).
- Performs other duties as assigned.
REQUIRED QUALIFICATIONS:
Education/Training
- Associate Degree in the field of computer science or related field (not required but highly preferred)
Experience
- At least 1-2 years of helpdesk/service desk, call center or network operations center experience
- Previous experience in a healthcare environment (not required but highly preferred)
Skills/Job Requirements
- Strong customer service skills
- Strong organizational and time management skills
- Proven ability to work well in a team environment
- Excellent written and verbal communication skills
- Ability to remain flexible and adaptable
- Ability to work outside of normal business hours when required
- Transportation and valid drivers license
- Ability to follow HealthLinc policies and procedures
Technology Skills
- Operate a multi-line phone system and other office equipment including printers, fax machines, etc.
- Strong computer skills (Microsoft Office, Windows Active Directory, Help Desk software, online sources, etc.)
- Proven experience troubleshooting computer hardware
- Proven experience with Network Wiring and Hardware, Switches, APs, Firewalls (not required but highly preferred)
DIRECT SUPERVISION:
- N/A
REQUIRED TRAINING:
- All assigned Relias training
What HealthLinc employees say
Pay
Benefits
Hours and flexibility
Workplace
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