1

Contract Help Desk Jobs in Indiana (NOW HIRING)

IT Help Desk

Franklin, IN

$18.22 - $24.62/hr

We're seeking a IT Help Desk who's ready to be part of our mission to manufacture and deliver ... Collaborates with the Managed Service Provider (MSP) under contract with Malarkey Roofing. * Works ...

New

Deal Desk Specialist

Indianapolis, IN · On-site

$26.56 - $31.25/hr

Job Title Deal Desk Specialist Summary The Deal Desk Specialist will support the Americas Deal Desk ... Execute deal-related transactions and support deal closing processes via review of contract/legal ...

Deal Desk Specialist

Indianapolis, IN · On-site

$26.56 - $31.25/hr

Job Title Deal Desk Specialist Summary The Deal Desk Specialist will support the Americas Deal Desk ... Execute deal-related transactions and support deal closing processes via review of contract/legal ...

Deal Desk Specialist

Indianapolis, IN · On-site

$26.56 - $31.25/hr

Job Title Deal Desk Specialist Summary The Deal Desk Specialist will support the Americas Deal Desk ... Execute deal-related transactions and support deal closing processes via review of contract/legal ...

Deal Desk Specialist

Indianapolis, IN · On-site

$26.56 - $31.25/hr

Job Title Deal Desk Specialist Summary The Deal Desk Specialist will support the Americas Deal Desk ... Execute deal-related transactions and support deal closing processes via review of contract/legal ...

IT Manager

Fort Wayne, IN · On-site

$93K - $114K/yr

You'll lead a team of two help desk technicians, coordinate with our data team on shared ... Manage vendors and MSPs, contract renewals, and IT spend against budget * Plan and test backup ...

New

IT Manager

Fort Wayne, IN · On-site

$93K - $114K/yr

You'll lead a team of two help desk technicians, coordinate with our data team on shared ... Manage vendors and MSPs, contract renewals, and IT spend against budget * Plan and test backup ...

New

IT Manager

Fort Wayne, IN

$93K - $114K/yr

You'll lead a team of two help desk technicians, coordinate with our data team on shared ... Manage vendors and MSPs, contract renewals, and IT spend against budget * Plan and test backup ...

New

Two resources at Level 2 Work as support layer between Citrix Eng. team (L3) and help desk (L1 ... This is a Contract job opportunity for you. * Only US Citizen , Green Card Holder , GC-EAD , H4-EAD ...

Handling escalated member concerns while also providing Help Desk support for the Customer Service ... Supporting contract performance guarantees by performing other duties as deemed?necessary ...

next page

Showing results 1-20

Contract Help Desk information

Are contract help desk jobs still in demand?

Contract help desk jobs remain in demand due to ongoing needs for IT support across various industries. These roles often require technical skills, customer service abilities, and familiarity with help desk software, making them a consistent option for IT professionals seeking temporary or flexible work. Demand can vary based on industry trends and technological advancements, but overall, these positions continue to be available.

Is a contract help desk a stressful job?

A contract help desk role can be stressful due to high call volumes, troubleshooting technical issues, and meeting response time expectations. Success often depends on strong communication skills, technical knowledge, and the ability to manage multiple tasks efficiently.
What are the most commonly searched types of Help Desk jobs in Indiana? The most popular types of Help Desk jobs in Indiana are:
Infographic showing various Contract Help Desk job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution.

$18.22 - $24.62/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New


Job description

Join the Malarkey team, innovators in roofing technology with pioneering rubberized asphalt shingles designed for superior durability and sustainability. At Malarkey, we take pride in our most important asset - our employees.

We're seeking a IT Help Desk who's ready to be part of our mission to manufacture and deliver innovative, performance-driven building products with unmatched service and integrity. Our focus is creating longer-lasting, environmentally responsible roofing solutions that can withstand all weather conditions.

Job Title: IT Help Desk   |   Req ID: 17552   |   HR Contact: Jonathan Stone   |   Location: Building Envelope - Franklin, IN

ABOUT THE ROLE

The Information Technology (IT) Helpdesk Technician provides technical and troubleshooting assistance related to computer hardware and software, mobile devices, and other tech tools impacting Plant Production, Logistics, and IT Services.

WHAT YOU'LL ACCOMPLISH

 

  • Responsible for adherence to company policies, including safety and the use of personal protective equipment.
  • Responsible for adherence to the company's Acceptable Use and Information Security Policies.
  • Utilizes helpdesk ticketing software to monitor IT helpdesk requests and responds quickly and effectively.
  • Monitors IT helpdesk requests and responds quickly and effectively.
  • Collaborates with the Managed Service Provider (MSP) under contract with Malarkey Roofing.
  • Works with software and telecommunications vendors to resolve on-site provider issues.
  • Collaborates with IT Dept to resolve broader software and networking issues affecting the local area network and employees.
  • Assists the IT Department and Human Resources with onboarding new employees and employee separation tasks.
  • Assists with maintaining and developing core best practices.
  • Assists with managing hardware and peripheral device inventory levels at the local site.
  • Demonstrate a commitment to communicating, improving, and adhering to health, safety, and environmental policies in all work     environments and areas. Promote a culture of safety and exhibit these behaviors.

 

 

WHAT WE'RE LOOKING FOR

Education: An associate degree or higher in an IT-related discipline is required

Field of Study Preferred: IT

Required Work Experience: 1-2 Years

Travel Requirements: N/A

Additional Requirements:

  • Successful candidates must adhere to all safety protocols and proper use of Amrize-approved Personal Protection Equipment (PPE), including but not limited to respirators. Employees who are required to wear respirators must be clean-shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.

WHAT WE OFFER

  • Competitive wage: $18.22-$24.62/hr
  •    Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings
  • Employee Stock Purchase Plan 
  • Medical, Dental, Disability, and Life Insurance
  • Holistic Health & Well-being programs
  • Flexible Spending Accounts (FSAs) for health and dependent care
  • Vision and other Voluntary benefits and discounts
  • Paid time off & paid holidays
  • Paid Parental Leave (maternity & paternity)

 

#MALARKEY

Amrize is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.