Responsibilities: * Assist in on-site equipment deployments or projects * Assisting with various delivery/pickup tasks * Wipe & Recycle decommissioned equipment * Assist with ordering/receiving ...
Quick apply
Responsibilities: * Assist in on-site equipment deployments or projects * Assisting with various delivery/pickup tasks * Wipe & Recycle decommissioned equipment * Assist with ordering/receiving ...
Help Desk Technician
Elkhart, IN · On-site
$19.25 - $25.75/hr
Maintain up-to-date knowledge of company policies and assist in compliance efforts. * Contribute to and maintain Help Desk documentation, knowledge base articles, and procedural guides. * Assist in ...
Help Desk Technician
Elkhart, IN · On-site
$19.25 - $25.75/hr
Maintain up-to-date knowledge of company policies and assist in compliance efforts. * Contribute to and maintain Help Desk documentation, knowledge base articles, and procedural guides. * Assist in ...
Help Desk Associate
Valparaiso, IN · On-site
$15.75 - $21.25/hr
The Help Desk Associate is the first level of response and support for our stores and end-users ... Strong conviction to assist others * Customer service oriented * Strong stress tolerance
Help Desk Associate
Valparaiso, IN · On-site
$15.75 - $21.25/hr
The Help Desk Associate is the first level of response and support for our stores and end-users ... Strong conviction to assist others * Customer service oriented * Strong stress tolerance
Help Desk Associate
$15.75 - $21.25/hr
The Help Desk Associate is the first level of response and support for our stores and end-users ... Strong conviction to assist others * Customer service oriented * Strong stress tolerance
Help Desk Associate
$15.75 - $21.25/hr
The Help Desk Associate is the first level of response and support for our stores and end-users ... Strong conviction to assist others * Customer service oriented * Strong stress tolerance
Help Desk Associate
Valparaiso, IN · On-site
$15.75 - $21.25/hr
The Help Desk Associate is the first level of response and support for our stores and end-users ... Strong conviction to assist others * Customer service oriented * Strong stress tolerance
Quick apply
Help Desk Associate
Valparaiso, IN · On-site
$15.75 - $21.25/hr
The Help Desk Associate is the first level of response and support for our stores and end-users ... Strong conviction to assist others * Customer service oriented * Strong stress tolerance
... improvement * Assist with business reporting by partnering with internal teams to develop and ... help desk experience preferred * Strong knowledge of Microsoft Office products * Solid ...
... improvement * Assist with business reporting by partnering with internal teams to develop and ... help desk experience preferred * Strong knowledge of Microsoft Office products * Solid ...
... improvement * Assist with business reporting by partnering with internal teams to develop and ... help desk experience preferred * Strong knowledge of Microsoft Office products * Solid ...
... improvement * Assist with business reporting by partnering with internal teams to develop and ... help desk experience preferred * Strong knowledge of Microsoft Office products * Solid ...
Help Desk Specialist
Indianapolis, IN · On-site
... improvement * Assist with business reporting by partnering with internal teams to develop and ... help desk experience preferred * Strong knowledge of Microsoft Office products * Solid ...
Help Desk Specialist
Indianapolis, IN · On-site
... improvement * Assist with business reporting by partnering with internal teams to develop and ... help desk experience preferred * Strong knowledge of Microsoft Office products * Solid ...
Help Desk Support
Indianapolis, IN · On-site
$19.50 - $26.75/hr
Understand and support child welfare policies, proceduresand practices to assist users in ... Required 5 Years Prior customer service experience Required 5 Years Knowledge of help desk ...
Help Desk Support
Indianapolis, IN · On-site
$19.50 - $26.75/hr
Understand and support child welfare policies, proceduresand practices to assist users in ... Required 5 Years Prior customer service experience Required 5 Years Knowledge of help desk ...
Help Desk Analyst
Huntington, IN · On-site
$19.50 - $26.75/hr
The incumbent will also assist in research and management of the applications and tools used by the help desk team. Essential Job Functions (*=Non-essential tasks): * Diagnose and resolve technical ...
Quick apply
Help Desk Analyst
Huntington, IN · On-site
$19.50 - $26.75/hr
The incumbent will also assist in research and management of the applications and tools used by the help desk team. Essential Job Functions (*=Non-essential tasks): * Diagnose and resolve technical ...
Help Desk Analyst
Huntington, IN · On-site
$19.50 - $26.75/hr
The incumbent will also assist in research and management of the applications and tools used by the help desk team. Essential Job Functions (*=Non-essential tasks): * Diagnose and resolve technical ...
Quick apply
Help Desk Analyst
Huntington, IN · On-site
$19.50 - $26.75/hr
The incumbent will also assist in research and management of the applications and tools used by the help desk team. Essential Job Functions (*=Non-essential tasks): * Diagnose and resolve technical ...
Help Desk Technician
Fort Wayne, IN · On-site
$18.50 - $25/hr
Overview The Help Desk Technician is responsible for general maintenance of desktop hardware and ... Ready to assist with your physical and nutritional wellness needs. * Gym Facilities * 4 onsite gym ...
Help Desk Technician
Fort Wayne, IN · On-site
$18.50 - $25/hr
Overview The Help Desk Technician is responsible for general maintenance of desktop hardware and ... Ready to assist with your physical and nutritional wellness needs. * Gym Facilities * 4 onsite gym ...
Help Desk Technician
$18.50 - $25/hr
We're glad you're exploring our Help Desk Technician position and want to share some of the details ... Ready to assist with your physical and nutritional wellness needs. * Gym Facilities * 4 onsite gym ...
Help Desk Technician
$18.50 - $25/hr
We're glad you're exploring our Help Desk Technician position and want to share some of the details ... Ready to assist with your physical and nutritional wellness needs. * Gym Facilities * 4 onsite gym ...
Help Desk Specialist
$25 - $28/hr
ROLE OVERVIEW The IT Support, Help Desk role provides front-line technical support for clinical ... Manage incoming support requests through calls, email tickets, and screen sharing to assist end ...
Help Desk Specialist
$25 - $28/hr
ROLE OVERVIEW The IT Support, Help Desk role provides front-line technical support for clinical ... Manage incoming support requests through calls, email tickets, and screen sharing to assist end ...
Help Desk Specialist
Mishawaka, IN · On-site
$25 - $28/hr
ROLE OVERVIEW The IT Support, Help Desk role provides front-line technical support for clinical ... Manage incoming support requests through calls, email tickets, and screen sharing to assist end ...
Help Desk Specialist
Mishawaka, IN · On-site
$25 - $28/hr
ROLE OVERVIEW The IT Support, Help Desk role provides front-line technical support for clinical ... Manage incoming support requests through calls, email tickets, and screen sharing to assist end ...
Monitor the help desk and resolve tickets that can be completed remotely * Deliver technical ... Technical Collaboration & Support Assist building technicians with updates, repairs, imaging, and ...
Monitor the help desk and resolve tickets that can be completed remotely * Deliver technical ... Technical Collaboration & Support Assist building technicians with updates, repairs, imaging, and ...
Help Desk Analyst L1
Indianapolis, IN · On-site
$18 - $24.50/hr
They are seeking a Help Desk Support Analyst to provide first-line technical support, troubleshoot ... • Assist with onboarding new team members by setting up accounts, configuring devices, and ...
Help Desk Analyst L1
Indianapolis, IN · On-site
$18 - $24.50/hr
They are seeking a Help Desk Support Analyst to provide first-line technical support, troubleshoot ... • Assist with onboarding new team members by setting up accounts, configuring devices, and ...
Help Desk Analyst L1
Indianapolis, IN · On-site
$24 - $28/hr
What you will do as the Help Desk Support Analyst: The requirements below are representative of the ... * Assist with onboarding new team members by setting up accounts, configuring devices, and ...
Help Desk Analyst L1
Indianapolis, IN · On-site
$24 - $28/hr
What you will do as the Help Desk Support Analyst: The requirements below are representative of the ... * Assist with onboarding new team members by setting up accounts, configuring devices, and ...
Help Desk Analyst L1
$24 - $28/wk
What you will do as the Help Desk Support Analyst: The requirements below are representative of the ... * Assist with onboarding new team members by setting up accounts, configuring devices, and ...
Help Desk Analyst L1
$24 - $28/wk
What you will do as the Help Desk Support Analyst: The requirements below are representative of the ... * Assist with onboarding new team members by setting up accounts, configuring devices, and ...
Help Desk Analyst L1
$19.50 - $26.75/hr
What you will do as the Help Desk Support Analyst: The requirements below are representative of the ... * Assist with onboarding new team members by setting up accounts, configuring devices, and ...
Help Desk Analyst L1
$19.50 - $26.75/hr
What you will do as the Help Desk Support Analyst: The requirements below are representative of the ... * Assist with onboarding new team members by setting up accounts, configuring devices, and ...
Help Desk Assistant information
See Indiana salary details
$9.84 - $11.81
4% of jobs
$11.81 - $13.79
4% of jobs
$13.79 - $15.76
9% of jobs
$16.63 is the 25th percentile. Wages below this are outliers.
$15.76 - $17.74
17% of jobs
The median wage is $19.15 / hr.
$17.74 - $19.71
22% of jobs
$21.59 is the 75th percentile. Wages above this are outliers.
$19.71 - $21.69
20% of jobs
$21.69 - $23.66
15% of jobs
$23.66 - $25.64
3% of jobs
$25.64 - $27.62
6% of jobs
$27.62 - $29.59
0% of jobs
$29.59 - $31.57
0% of jobs
$9
$19
$31
How much do help desk assistant jobs pay per hour?
As of Jun 30, 2026, the average hourly pay for help desk assistant in Indiana is $19.83, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $21.97 per hour, depending on experience, location, and employer.
What job makes $10,000 a month without a degree?
A Help Desk Assistant typically does not earn $10,000 a month without a degree; such high earnings are uncommon in this role. Jobs that can reach this level often involve specialized skills, certifications, or experience in fields like sales, real estate, or entrepreneurship. High-paying roles without a degree usually require significant expertise, networking, or business acumen.
What are the key skills and qualifications needed to thrive as a Help Desk Assistant, and why are they important?
To thrive as a Help Desk Assistant, you need foundational knowledge of computer systems, troubleshooting skills, and typically a relevant IT certification or associate degree. Familiarity with ticketing systems like Zendesk, remote desktop tools, and common operating systems is crucial. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage stressful situations. These skills ensure that technical issues are resolved efficiently, leading to higher user satisfaction and smooth organizational operations.
What does a Help Desk Assistant do?
A Help Desk Assistant provides technical support and troubleshooting assistance to users experiencing computer or software issues. They typically handle incoming requests, resolve common problems, and escalate more complex issues to higher-level IT staff. Help Desk Assistants may also assist with setting up new hardware, maintaining user accounts, and documenting solutions to recurring problems. Their goal is to ensure users can operate their technology smoothly and efficiently.
What Is a Help Desk Assistant?
A help desk assistant specializes in providing users of technology with support and services. Your main duties are to address all customer or user issues, along with common technological problems. You monitor the help desk email, inbox and answer questions over the phone, and work with customers in person. If there are persistent problems, you fill out reports to pass along to your supervisor or manager. Qualifications for this job include career experience in IT support, analytical problem-solving skills, and excellent verbal and written communication abilities.
What are some of the most common challenges Help Desk Assistants face when supporting users, and how can these be effectively managed?
Help Desk Assistants often encounter challenges such as managing high volumes of support requests, troubleshooting diverse technical issues, and communicating complex solutions to users with varying technical knowledge. To effectively handle these situations, it's important to prioritize tasks, use ticketing systems efficiently, and practice clear, empathetic communication. Continuous learning about new technologies and collaboration with more experienced team members can also help resolve issues more efficiently and improve user satisfaction.
What is the difference between Help Desk Assistant vs Technical Support Specialist?
| Aspect | Help Desk Assistant | Technical Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; certifications like CompTIA A+ | Similar certifications; often more technical certifications |
| Work Environment | Help desk, call centers, IT support teams | IT departments, customer support, remote troubleshooting |
| Employer & Industry | Businesses, government agencies, educational institutions | Similar industries, often more technical roles |
| Common Search & Comparison | Assisting users with basic IT issues | Resolving more complex technical problems |
The Help Desk Assistant typically handles basic user support and troubleshooting, often working in help desk environments. In contrast, a Technical Support Specialist deals with more complex technical issues, requiring deeper technical knowledge. Both roles share similar credentials and work environments, but the Technical Support Specialist usually requires more advanced skills and certifications.
What jobs pay $2000 a day?
Help Desk Assistant roles typically do not pay $2000 a day; such high daily earnings are usually associated with specialized or high-level positions like consultants, project managers, or contractors in IT or other industries. These roles often require advanced skills, certifications, or extensive experience and may involve freelance or contract work with variable pay rates. Most standard help desk positions offer hourly wages or salaries significantly below this amount.
Is AI replacing IT's help desk?
AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, but Help Desk Assistants are still essential for handling complex issues, providing personalized support, and managing escalations. Human oversight remains important to ensure quality service and address unique or sensitive problems that AI cannot fully resolve.
What is the role of a help desk assistant?
A help desk assistant provides technical support and customer service by troubleshooting hardware and software issues, assisting users with technical problems, and maintaining documentation. They often use ticketing systems and require good communication skills to resolve issues efficiently. The role may involve working in an office or remote environment and may require basic certifications or technical knowledge.
More about Help Desk Assistant jobs
What are the most commonly searched types of Help Desk jobs in Indiana? The most popular types of Help Desk jobs in Indiana are:
What cities in Indiana are hiring for Help Desk Assistant jobs? Cities in Indiana with the most Help Desk Assistant job openings:
$17.50/hr
Part-time
Posted 21 days ago
Job description
This is a part-time position assisting with a variety of tasks in our office, ranging from administrative to basic technical (setting up computers, for example). Ideal candidates might be somebody exploring the IT field, somebody looking for a 2nd job, or somebody looking for temporary work. Position could potentially lead to something more permanent for the right candidate.
Responsibilities:
- Assist in on-site equipment deployments or projects
- Assisting with various delivery/pickup tasks
- Wipe & Recycle decommissioned equipment
- Assist with ordering/receiving inventory
- Other administrative support tasks as assigned
Prerequisites:
- High School Diploma
- Must be able to drive and have own vehicle (mileage paid)
- Must be able to unbox and set up a computer
- Must be able to lift 30 pounds
- Must be able to work independently
Job Type: Part-time
Schedule: Tu/Th/F 9a-3p (there's some flexibility here, but 15-20 hours/week)
Education: High school or equivalent (Required)
Work Location: In-Person in our Fort Wayne office - no remote option
Ideal Candidate: We are looking for someone who values doing things correctly the first time. The ideal candidate is organized, careful, and dependable, with strong attention to detail. They can work independently, manage their workload without close oversight, and know when to ask questions to ensure success. Candidates should consistently present themselves in a professional manner and communicate effectively with clients and team members.