ZipRecruiter

Log In

2

Entry Level Help Desk Support Jobs (NOW HIRING)

360 IT Professionals

Help Desk Support

Salem, OR

$20 - $27.25/hr

We are always looking forward to bring aboard IT professionals and help them build a career in the ... Troubleshoot workstation hardware and operating system problems. Assist the Computer Support Desk ...

Rome Health

Help Desk Support Specialist

Rome, NY · On-site

$18 - $21/hr

The Help Desk Support Tech Specialist resolves internal user problems and ensures correct operation of personal computers. Installs, troubleshoots, and repairs computer systems, hardware, and ...

First Coast Security

Help Desk Technician

Tampa, FL

$19 - $25.50/hr

Description First Coast Security is seeking an Entry-Level Help Desk Technician to join our team. In this role, you will work remotely to provide technical support to our employees and clients. As a ...

Integrated Resources INC

Help desk Support

Secaucus, NJ · On-site

$20.75 - $28.50/hr

Act as lead in these disciplines and provide support to level one Service Desk staff. Proactively work with 2nd tier groups for these disciplines to identify new problem trends and work through ...

Rome Health

Help Desk Support Specialist

Rome, NY

The Help Desk Support Tech Specialist resolves internal user problems and ensures correct operation of personal computers. Installs, troubleshoots, and repairs computer systems, hardware, and ...

Crowdstaffing

Help Desk Support

Denver, CO

$20.50 - $27.75/hr

... CA Service Desk, and Mainframe. Due to the importance of this position, it is expected that a person supporting IAM has basic troubleshooting skills with networking and computer systems, can ...

NuAxis Innovations

Help Desk Support Technician

Atlanta, GA

$19.25 - $26/hr

We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview At NuAxis Innovations, Technology is our Passion. People are our Purpose. We are seeking a motivated Help ...

Robert Half

Help Desk Analyst

Kalamazoo, MI · On-site

$18 - $22/hr

... entry-level technical issues with patience and attention to detail. • Familiarity with technical support practices in a help desk or end-user support environment. • Experience working with PCs ...

fi

Help Desk Support Specialist

Columbus, OH

This position is responsible for providing initial Help Desk support for the business applications in use at Franklin. Fundamental Job Tasks: Maintains computer, fax, and phone system functionality ...

NuAxis Innovations

Help Desk Support Technician

Hadley, MA · On-site

$19.25 - $26/hr

We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced ...

Almo Corporation

Help Desk Support

Philadelphia, PA · On-site

$19 - $25.75/hr

Position Summary: Serve as first line helpdesk and network support on computer software ... Previous experience as an IT Help Desk Technician or Field Technician * A strong working knowledge ...

next page

Showing results 1-20

All JobsHelp Desk Support JobsEntry Level Help Desk Support Jobs

Entry Level Help Desk Support information

See salary details

$10

$20

$33

How much do entry level help desk support jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for entry level help desk support in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What jobs pay $2000 a day?

Most entry-level help desk support roles do not pay $2000 a day; such high daily earnings are typically associated with specialized or senior positions in fields like consulting, software development, or executive roles. High-paying jobs often require extensive experience, certifications, or advanced skills, and earnings can vary based on industry, location, and workload.

Can I get a helpdesk job with no experience?

Entry level help desk support positions often do not require prior experience, but having basic knowledge of computer hardware, operating systems, and troubleshooting skills can improve your chances. Certifications like CompTIA A+ can also help demonstrate your readiness for the role. Employers may provide on-the-job training for candidates with strong communication skills and a willingness to learn.

Is helpdesk a good entry-level job?

Help desk support is a common entry-level IT role that involves troubleshooting technical issues, assisting users, and maintaining hardware and software. It provides foundational experience in customer service, technical skills, and familiarity with tools like ticketing systems, making it a good starting point for a career in IT.

What are the key skills and qualifications needed to thrive as an Entry Level Help Desk Support, and why are they important?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What are Entry Level Help Desk Support roles?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, but it does not fully replace help desk support roles like Entry Level Help Desk Support. Human technicians are still essential for complex issues, customer interaction, and problem-solving that require critical thinking and empathy. Help desk jobs often involve learning new tools and certifications to adapt to evolving technology.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.
More about Entry Level Help Desk Support jobs
What cities are hiring for Entry Level Help Desk Support jobs? Cities with the most Entry Level Help Desk Support job openings:
What are the most commonly searched types of Help Desk Support jobs? The most popular types of Help Desk Support jobs are:
What states have the most Entry Level Help Desk Support jobs? States with the most job openings for Entry Level Help Desk Support jobs include:
What job categories do people searching Entry Level Help Desk Support jobs look for? The top searched job categories for Entry Level Help Desk Support jobs are:
Entry Level Help Desk Support jobs near you
Infographic showing various Entry Level Help Desk Support job openings in the United States as of June 2026, with employment types broken down into 97% Full Time, 2% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.

Help Desk Support Specialist

Professional Staffing Services

Winter Park, FL

Contractor

Posted 25 days ago

Job description

Help Desk Support Specialist / IT Coordinator (Contract-to-Hire)

Role Overview Our client, a prestigious independent college-preparatory school in Central Florida, is seeking a customer-service-oriented Help Desk Support Specialist. This is a 4-month contract-to-hire position, providing a clear path to permanent employment for a professional who excels in Level 1 technical support and enjoys a collaborative academic environment.

Key Responsibilities

  • Direct Technical Support: Act as the primary point of contact for students, faculty, and staff to resolve hardware, software, and A/V issues.
  • System Lifecycle Management: Perform diagnostics on laptops and desktops; coordinate necessary repairs, upgrades, and imaging following industry best practices.
  • Asset & Ticket Tracking: Maintain an accurate school-wide inventory and manage equipment requests through the school's ticket management system.
  • Agile Service Delivery: Respond rapidly to technical requests, adjusting priorities as needed to minimize downtime in the classroom.
  • Process Innovation: Collaborate with the IT team to identify recurring technical trends and suggest proactive solutions for system improvements.
  • Campus Event Support: Assist with technical configurations for special school events and the deployment of new software or cloud platforms.

Qualifications & Skills

  • Education: Bachelor's Degree is required.
  • Experience: 2–3 years of professional help desk or IT support experience. Experience within an educational setting is highly desired.
  • Technical Proficiency: * Strong familiarity with cloud-based services (Google Workspace, Microsoft Office 365, Canvas).
  • Knowledge of device imaging technologies and network account administration.
  • A+ or Network+ certifications are highly desirable.
  • Communication Style: Must have a warm, patient, and approachable manner that reflects the supportive environment of the school.
  • Physical Capability: Ability to lift and move technology equipment up to 50 lbs and remain mobile across a large campus.

Compensation & Contract Details

  • Term: 4-Month Contract-to-Hire.
  • Pay: Negotiable, based on experience and certifications.
  • Schedule: Full-time, with occasional after-hours support for school events.

Compliance Requirements

  • Must successfully pass a Jessica Lunsford Level II background check.
  • Must pass a pre-employment drug screening.
  • Must be comfortable and professional working in an environment with children.

Apply