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Entry Level Help Desk Support Jobs (NOW HIRING)

Almo Corporation

Help Desk Support

Philadelphia, PA · On-site

$19 - $25.75/hr

Almo Corporation is seeking a Help Desk Support professional to serve as the first line of support for computer software applications and hardware. The role involves troubleshooting issues, providing ...

Ozarks Health Care

Help Desk Support Analyst

West Plains, MO · On-site

$19.75 - $26.75/hr

The IT Help Desk Support Analyst functions as a key team member in a customer service-driven Help Desk environment and provides front-line support for both desktop and laptop users. This person will ...

Pacer Group

Help Desk Support

Tucson, AZ · On-site

$19 - $25.50/hr

Job Title - Help Desk Support Duration - 5+ months Shift -Standard Location - Tucson, AZ 85706 Summary: * The Live Expert Service Desk Analyst will provide first and second tier technical support to ...

Pacer Group

Help Desk Support

Tucson, AZ · On-site

$19 - $25.50/hr

Job Title - Help Desk Support Duration - 5+ months Shift -Standard Location - Tucson, AZ 85706 Summary: * The Live Expert Service Desk Analyst will provide first and second tier technical support to ...

Infojini Inc

Help Desk Support

Dallas, TX

$19.75 - $26.75/hr

... Support. Answer Service Desk/Help Desk calls Working service tickets Other Technical duties as assigned Qualifications Skills/Experience: Demonstrated Problem-Solving and solution development skills ...

TEKsystems

L1 Help Desk Support

Sierra Vista, AZ

$27.53/hr

Skills Help desk support, Troubleshooting, Customer service, Service desk, Windows 10, Active ... Experience Level Entry Level Job Type & Location This is a Contract position based out of Sierra ...

TEKsystems

L1 Help Desk Support

Fort Huachuca, AZ

$27.53/hr

Skills Help desk support, Troubleshooting, Customer service, Service desk, Windows 10, Active ... Experience Level Entry Level Job Type & Location This is a Contract position based out of Sierra ...

Ozarks Healthcare

Help Desk Support Analyst

West Plains, MO · On-site

$19.75 - $26.75/hr

Ozarks Healthcare is seeking a Help Desk Support Analyst to provide front-line support in a customer service-driven Help Desk environment. The role involves interacting with users, managers, and ...

TEKsystems

L1 Help Desk Support

Sierra Vista, AZ

$27.53/hr

Description Our team is seeking a qualified help desk Support technicians to support one of the ... Experience Level Entry Level Job Type & Location This is a Contract position based out of Sierra ...

Assetsoft

Yardi Help Desk Support

Dallas, TX · On-site

$20.25 - $27.75/hr

Yardi Help Desk Support About Assetsoft: Assetsoft is a global technology consulting firm specializing in innovative software development, business process optimization, systems integration, and ...

Infojini Inc

Help Desk Support

Lakewood, CO

$20 - $27/hr

Tier I & II Support - Provides Tier 1 and Tier II support for a wide range of service offerings ... Share information and ideas, communicate constructively about issues and problems, and help to ...

TEKsystems

L1 Help Desk Support

Fort Huachuca, AZ

$27.53/hr

Description Our team is seeking a qualified help desk Support technicians to support one of the ... Experience Level Entry Level Job Type & Location This is a Contract position based out of Sierra ...

Arete Technologies, Inc.

Help Desk Support

Coralville, IA

$18.75 - $25.50/hr

Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems. The position provides ...

Rome Health

Help Desk Support Specialist

Rome, NY · On-site

$18 - $21/hr

The Help Desk Support Tech Specialist resolves internal user problems and ensures correct operation of personal computers. Installs, troubleshoots, and repairs computer systems, hardware, and ...

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All JobsHelp Desk Support JobsEntry Level Help Desk Support Jobs

Entry Level Help Desk Support information

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$10

$20

$33

How much do entry level help desk support jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for entry level help desk support in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What jobs pay $2000 a day?

Most entry-level help desk support roles do not pay $2000 a day; such high daily earnings are typically associated with specialized or senior positions in fields like consulting, software development, or executive roles. High-paying jobs often require extensive experience, certifications, or advanced skills, and earnings can vary based on industry, location, and workload.

Can I get a helpdesk job with no experience?

Entry level help desk support positions often do not require prior experience, but having basic knowledge of computer hardware, operating systems, and troubleshooting skills can improve your chances. Certifications like CompTIA A+ can also help demonstrate your readiness for the role. Employers may provide on-the-job training for candidates with strong communication skills and a willingness to learn.

Is helpdesk a good entry-level job?

Help desk support is a common entry-level IT role that involves troubleshooting technical issues, assisting users, and maintaining hardware and software. It provides foundational experience in customer service, technical skills, and familiarity with tools like ticketing systems, making it a good starting point for a career in IT.

What are the key skills and qualifications needed to thrive as an Entry Level Help Desk Support, and why are they important?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What are Entry Level Help Desk Support roles?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, but it does not fully replace help desk support roles like Entry Level Help Desk Support. Human technicians are still essential for complex issues, customer interaction, and problem-solving that require critical thinking and empathy. Help desk jobs often involve learning new tools and certifications to adapt to evolving technology.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.
More about Entry Level Help Desk Support jobs
What cities are hiring for Entry Level Help Desk Support jobs? Cities with the most Entry Level Help Desk Support job openings:
What are the most commonly searched types of Help Desk Support jobs? The most popular types of Help Desk Support jobs are:
What states have the most Entry Level Help Desk Support jobs? States with the most job openings for Entry Level Help Desk Support jobs include:
What job categories do people searching Entry Level Help Desk Support jobs look for? The top searched job categories for Entry Level Help Desk Support jobs are:
Entry Level Help Desk Support jobs near you
Infographic showing various Entry Level Help Desk Support job openings in the United States as of June 2026, with employment types broken down into 97% Full Time, 2% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.
Help Desk Support

Help Desk Support

Almo Corporation

Philadelphia, PA • On-site

$19 - $25.75/hr

Full-time

Posted 21 days ago

Job description

Job Summary:
Almo Corporation is seeking a Help Desk Support professional to serve as the first line of support for computer software applications and hardware. The role involves troubleshooting issues, providing customer service, and managing IT resources in a complex computing environment.
Responsibilities:
• Provide friendly and helpful customer service as a Tier 1 and Tier 2 level of helpdesk support to internal users requiring telephone support, remote support, or onsite support for corporate applications, IT hardware, end-user printing, connectivity, and other general helpdesk functions.
• Perform troubleshooting through diagnostic techniques and pertinent questions
• Identify, analyze, troubleshoot, and resolve problems with the aim of eliminating recurrences and reducing calls to the helpdesk
• Direct unresolved issues to the next level of support personnel
• Using the Ticketing System, log details of work performed, time, and resolution steps, immediately after each intervention
• Follow up with users to ensure full resolution of issues
• Deploy, install and manage computers and other devices in accordance with corporate standards
• Play a strategic role in the on-boarding program, ensure that users are up and running as soon as they join the team.
• Assist with monitoring and maintaining inventory of all hardware and software in use by the company
• Other related duties as required
Qualifications:
Required:
• Previous experience as an IT Help Desk Technician or Field Technician
• A strong working knowledge of computer systems, hardware and software
• Basic understanding of networking principals
• Ability to diagnose and resolve technical issues
• Excellent communication and interpersonal skills
• Professional demeanor at all times
• Demonstrated organizational ability and follow-through
• Ability to work within a team setting while demonstrating self-sufficiency and independence
• Ability to work in a fast paced, dynamic environment
• Interest in learning new technologies and keeping current with those used in the environment supported
• Associates Degree or higher; IT related is preferred OR equipment experience
• 5+ years of experience
• Proficiency or knowledge of Microsoft Office Suite
• Sharp problem-solving skills utilizing cognitive thinking and intuition for diverse client base
• Ability to work well under pressure, prioritize, and meet established goals in a timely manner
• Strong written and verbal communication, time management, and record keeping skills
• Customer service orientation
Preferred:
• Experience with Active Directory and Office 365
• Related certifications (ie. CompTIA A+, Microsoft)
• Related Post-Secondary Education or College degree
Company:
Almo is a unique national distributor of Major Appliances, Luxury Appliances, Consumer Electronics, Housewares and Professional AV Equipment. Founded in 1946, the company is headquartered in Philadelphia, USA, with a team of 501-1000 employees. The company is currently Late Stage.

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