Help Desk Support
$19.75 - $26.75/hr
... Support. Answer Service Desk/Help Desk calls Working service tickets Other Technical duties as assigned Qualifications Skills/Experience: Demonstrated Problem-Solving and solution development skills ...
Help Desk Support
$19.75 - $26.75/hr
... Support. Answer Service Desk/Help Desk calls Working service tickets Other Technical duties as assigned Qualifications Skills/Experience: Demonstrated Problem-Solving and solution development skills ...
Help Desk Support
$25 - $35/hr
Skills ticketing system, customer service oriented, Troubleshooting, Service desk, Help desk, Phone support, jira, server administrator, network analysis, comptia Top Skills Details ticketing system ...
Help Desk Support
$25 - $35/hr
Skills ticketing system, customer service oriented, Troubleshooting, Service desk, Help desk, Phone support, jira, server administrator, network analysis, comptia Top Skills Details ticketing system ...
Help Desk Support
$25 - $35/hr
Skills ticketing system, customer service oriented, Troubleshooting, Service desk, Help desk, Phone support, jira, server administrator, network analysis, comptia Top Skills Details ticketing system ...
Help Desk Support
$25 - $35/hr
Skills ticketing system, customer service oriented, Troubleshooting, Service desk, Help desk, Phone support, jira, server administrator, network analysis, comptia Top Skills Details ticketing system ...
Associate Help Desk Support Technician
$18.50 - $24.75/hr
Starting at an entry level position will allow you to see how Sanford works and establish the professional path you ultimately want to move your career towards. Summary Associate Help Desk Support ...
New
Associate Help Desk Support Technician
$18.50 - $24.75/hr
Starting at an entry level position will allow you to see how Sanford works and establish the professional path you ultimately want to move your career towards. Summary Associate Help Desk Support ...
New
Associate Help Desk Support Technician
$18.25 - $24.50/hr
Starting at an entry level position will allow you to see how Sanford works and establish the professional path you ultimately want to move your career towards. Summary Associate Help Desk Support ...
New
Associate Help Desk Support Technician
$18.25 - $24.50/hr
Starting at an entry level position will allow you to see how Sanford works and establish the professional path you ultimately want to move your career towards. Summary Associate Help Desk Support ...
New
Associate Help Desk Support Technician
$18.50 - $24.75/hr
Starting at an entry level position will allow you to see how Sanford works and establish the professional path you ultimately want to move your career towards. Summary Associate Help Desk Support ...
New
Associate Help Desk Support Technician
$18.50 - $24.75/hr
Starting at an entry level position will allow you to see how Sanford works and establish the professional path you ultimately want to move your career towards. Summary Associate Help Desk Support ...
New
Associate Help Desk Support Technician
$18.50 - $25/hr
Starting at an entry level position will allow you to see how Sanford works and establish the professional path you ultimately want to move your career towards. Summary Associate Help Desk Support ...
New
Associate Help Desk Support Technician
$18.50 - $25/hr
Starting at an entry level position will allow you to see how Sanford works and establish the professional path you ultimately want to move your career towards. Summary Associate Help Desk Support ...
New
Associate Help Desk Support Technician
$18.50 - $24.75/hr
Starting at an entry level position will allow you to see how Sanford works and establish the professional path you ultimately want to move your career towards. Summary Associate Help Desk Support ...
New
Associate Help Desk Support Technician
$18.50 - $24.75/hr
Starting at an entry level position will allow you to see how Sanford works and establish the professional path you ultimately want to move your career towards. Summary Associate Help Desk Support ...
New
Associate Help Desk Support Technician
$18.50 - $25/hr
Starting at an entry level position will allow you to see how Sanford works and establish the professional path you ultimately want to move your career towards. Summary Associate Help Desk Support ...
New
Associate Help Desk Support Technician
$18.50 - $25/hr
Starting at an entry level position will allow you to see how Sanford works and establish the professional path you ultimately want to move your career towards. Summary Associate Help Desk Support ...
New
Associate Help Desk Support Technician
$18.25 - $24.50/hr
Starting at an entry level position will allow you to see how Sanford works and establish the professional path you ultimately want to move your career towards. Summary Associate Help Desk Support ...
New
Associate Help Desk Support Technician
$18.25 - $24.50/hr
Starting at an entry level position will allow you to see how Sanford works and establish the professional path you ultimately want to move your career towards. Summary Associate Help Desk Support ...
New
Associate Help Desk Support Technician
$18.50 - $25/hr
Starting at an entry level position will allow you to see how Sanford works and establish the professional path you ultimately want to move your career towards. Summary Associate Help Desk Support ...
New
Associate Help Desk Support Technician
$18.50 - $25/hr
Starting at an entry level position will allow you to see how Sanford works and establish the professional path you ultimately want to move your career towards. Summary Associate Help Desk Support ...
New
Associate Help Desk Support Technician
$18.25 - $24.50/hr
Starting at an entry level position will allow you to see how Sanford works and establish the professional path you ultimately want to move your career towards. Summary Associate Help Desk Support ...
New
Associate Help Desk Support Technician
$18.25 - $24.50/hr
Starting at an entry level position will allow you to see how Sanford works and establish the professional path you ultimately want to move your career towards. Summary Associate Help Desk Support ...
New
Help Desk Support
$20 - $27/hr
Tier I & II Support - Provides Tier 1 and Tier II support for a wide range of service offerings ... Share information and ideas, communicate constructively about issues and problems, and help to ...
Help Desk Support
$20 - $27/hr
Tier I & II Support - Provides Tier 1 and Tier II support for a wide range of service offerings ... Share information and ideas, communicate constructively about issues and problems, and help to ...
Help Desk Support Specialist
Boston, MA · On-site
A healthcare-focused investment organization in Waltham, MA is seeking an IT Help Desk Support Specialist to join their team and provide hands-on technical support in a professional corporate ...
Help Desk Support Specialist
Boston, MA · On-site
A healthcare-focused investment organization in Waltham, MA is seeking an IT Help Desk Support Specialist to join their team and provide hands-on technical support in a professional corporate ...
Yardi Help Desk Support
Dallas, TX · On-site
$20.25 - $27.75/hr
Yardi Help Desk Support About Assetsoft: Assetsoft is a global technology consulting firm specializing in innovative software development, business process optimization, systems integration, and ...
Yardi Help Desk Support
Dallas, TX · On-site
$20.25 - $27.75/hr
Yardi Help Desk Support About Assetsoft: Assetsoft is a global technology consulting firm specializing in innovative software development, business process optimization, systems integration, and ...
Help Desk Support Specialist
Rome, NY · On-site
$18 - $21/hr
The Help Desk Support Tech Specialist resolves internal user problems and ensures correct operation of personal computers. Installs, troubleshoots, and repairs computer systems, hardware, and ...
Quick apply
Help Desk Support Specialist
Rome, NY · On-site
$18 - $21/hr
The Help Desk Support Tech Specialist resolves internal user problems and ensures correct operation of personal computers. Installs, troubleshoots, and repairs computer systems, hardware, and ...
Description Our team is seeking a qualified help desk Support technicians to support one of the ... Experience Level Entry Level Job Type & Location This is a Contract position based out of Sierra ...
Quick apply
Description Our team is seeking a qualified help desk Support technicians to support one of the ... Experience Level Entry Level Job Type & Location This is a Contract position based out of Sierra ...
Help Desk Support 709984
Alpharetta, GA · On-site
$20 - $27.25/hr
Help Desk Support 709984 Atlanta GA Remote Long-Term The ID Analyst will work remotely, for the Office of Information Technology processing, the onboard and offboard of employees and contractors ...
Help Desk Support 709984
Alpharetta, GA · On-site
$20 - $27.25/hr
Help Desk Support 709984 Atlanta GA Remote Long-Term The ID Analyst will work remotely, for the Office of Information Technology processing, the onboard and offboard of employees and contractors ...
Help desk Support
$20.75 - $28.50/hr
Act as lead in these disciplines and provide support to level one Service Desk staff. Proactively work with 2nd tier groups for these disciplines to identify new problem trends and work through ...
Help desk Support
$20.75 - $28.50/hr
Act as lead in these disciplines and provide support to level one Service Desk staff. Proactively work with 2nd tier groups for these disciplines to identify new problem trends and work through ...
L1 Help Desk Support
$27.53/hr
Description Our team is seeking a qualified help desk Support technicians to support one of the ... Experience Level Entry Level Job Type & Location This is a Contract position based out of Sierra ...
L1 Help Desk Support
$27.53/hr
Description Our team is seeking a qualified help desk Support technicians to support one of the ... Experience Level Entry Level Job Type & Location This is a Contract position based out of Sierra ...
Entry Level Help Desk Support information
See salary details
$10.34 - $12.41
4% of jobs
$12.41 - $14.49
4% of jobs
$14.49 - $16.56
9% of jobs
$17.47 is the 25th percentile. Wages below this are outliers.
$16.56 - $18.64
17% of jobs
The median wage is $20.12 / hr.
$18.64 - $20.72
22% of jobs
$22.68 is the 75th percentile. Wages above this are outliers.
$20.72 - $22.79
20% of jobs
$22.79 - $24.87
15% of jobs
$24.87 - $26.94
3% of jobs
$26.94 - $29.02
6% of jobs
$29.02 - $31.10
0% of jobs
$31.10 - $33.17
0% of jobs
$10
$20
$33
How much do entry level help desk support jobs pay per hour?
As of Aug 14, 2026, the average hourly pay for entry level help desk support in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.
What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?
| Aspect | Entry Level Help Desk Support | Technical Support Specialist |
|---|---|---|
| Required Certifications | CompTIA A+ often preferred | CompTIA A+ or Network+ common |
| Work Environment | Help desk, call centers, on-site support | Customer sites, remote support, call centers |
| Industry Usage | IT, tech companies, small businesses | IT, telecommunications, software firms |
| Common Search Intent | Entry level support roles, troubleshooting basics | Technical troubleshooting, advanced support tasks |
Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.
What are the key skills and qualifications needed to thrive as an entry level help desk support?
To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.
What is an entry level help desk support?
Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.
What are some common challenges faced by entry level help desk support professionals, and how can they be managed?
Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.
More about Entry Level Help Desk Support jobs
What cities are hiring for Entry Level Help Desk Support jobs?
Cities with the most Entry Level Help Desk Support job openings:
What are the most commonly searched types of Help Desk Support jobs?
The most popular types of Help Desk Support jobs are:
What states have the most Entry Level Help Desk Support jobs?
States with the most job openings for Entry Level Help Desk Support jobs include:
What job categories do people searching Entry Level Help Desk Support jobs look for?
The top searched job categories for Entry Level Help Desk Support jobs are:
Job description
Job Description
Service performance and availability monitoring
Active Directory account creation
Data backup and
Desktop software installs
Emergency notifications and escalations
Troubleshoots end-user hardware and software related issues
Provides superior customer service
Remote Desktop Support.
Answer Service Desk/Help Desk calls
Working service tickets
Other Technical duties as assigned
Qualifications
Skills/Experience:
Demonstrated Problem-Solving and solution development skills and the ability to explain problems and propose solutions with rationale to management
Strong electro-mechanical aptitude
Experience using logic and methods to solve difficult problems with effective solutions
Experience finding hidden problems
A+
MCP or MCAS or MOS certification
Strong at honest analysis, and finding hidden answers to problems.
Strong customer service communication skills
Preferences:
ITIL
Additional Information
All your information will be kept confidential according to EEO guidelines.
About Infojini
Sourced by ZipRecruiter
Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
Columbia, MD, US
Year founded
2006