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Entry Level Customer Support Jobs (NOW HIRING)

Xcel Management Inc

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CSR - Customer Service Rep

Louisville, KY · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

Xcel Management Inc

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CSR - Customer Service Rep

Louisville, KY · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

POW Marketing

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Sales & Customer Support Representative - Immediate Start | Dallas

Dallas, TX · On-site

$35K - $44K/yr

Sales & Customer Support Representative - Immediate Start | Weekly Pay Dallas, TX | Full-Time | On ... Many of our team members started in entry-level roles and quickly advanced into training and ...

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Entry Level Customer Support information

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How much do entry level customer support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for entry level customer support in the United States is $20.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.
More about Entry Level Customer Support jobs
What cities are hiring for Entry Level Customer Support jobs? Cities with the most Entry Level Customer Support job openings:
What are the most commonly searched types of Customer Support jobs? The most popular types of Customer Support jobs are:
What states have the most Entry Level Customer Support jobs? States with the most job openings for Entry Level Customer Support jobs include:
What job categories do people searching Entry Level Customer Support jobs look for? The top searched job categories for Entry Level Customer Support jobs are:
Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,556 per year, or $20.9 per hour.

Entry-Level Customer Service Representative (CSR)

Virco Talent

Santa Fe Springs, CA • On-site

$16.25 - $22/hr

Other

Re-posted 26 days ago

Job description


About the Role:
We are seeking a motivated and reliable Entry Level Customer Service Representative (CSR) to join our team. This is a great opportunity for someone looking to start or grow their career in customer support and administration in a collaborative team environment.
Key Responsibilities:
  • Provide excellent customer service via phone, email, and in person
  • Handle administrative duties such as data entry, record keeping, and email correspondence
  • Support internal teams with customer-related inquiries and service needs
  • Troubleshoot basic service issues and escalate when necessary
  • Work collaboratively with peers and other departments to resolve customer issues
  • Maintain a professional and friendly demeanor with clients and team members
What Were Looking For:
  • Bilingual in English and Spanish required
  • Previous experience in retail, customer service, or administrative roles is preferred
  • Proficiency in using computers, phones, and emails
  • Strong communication and organizational skills
  • Dependable, team-oriented, and able to handle a fast-paced environment
  • Positive attitude and willingness to learn
  • Ability to remain calm under pressure and handle stress professionally

Required Skills:
• Customer Service

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