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Entry Level Customer Support Jobs in Delaware (NOW HIRING)

elt

Sales - Entry Level

Elkton, MD

$60K/yr

... support our Newark, DE location. We offer tremendous opportunity for growth, competitive ... Build relationships with current customers through consistent follow-ups. Develop sales strategies ...

elt

Sales - Entry Level

Elkton, MD

$60K/yr

... support our Newark, DE location. We offer tremendous opportunity for growth, competitive ... Build relationships with current customers through consistent follow-ups. Develop sales strategies ...

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Entry Level Customer Support information

What are the key skills and qualifications needed to thrive as an Entry Level Customer Support representative, and why are they important?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are entry level customer support jobs?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.
What are the most commonly searched types of Customer Support jobs in Delaware? The most popular types of Customer Support jobs in Delaware are:
What are popular job titles related to Entry Level Customer Support jobs in Delaware? For Entry Level Customer Support jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Support jobs in Delaware look for? The top searched job categories for Entry Level Customer Support jobs in Delaware are:
What cities in Delaware are hiring for Entry Level Customer Support jobs? Cities in Delaware with the most Entry Level Customer Support job openings:
Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Delaware as of June 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% In-person, and 4% Remote job distribution.
Entry Level Sales Representative

Entry Level Sales Representative

Modern Exteriors

Wilmington, DE • On-site

$75K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 25 days ago

Job description

Modern Exteriors – A workplace you’ll love at one of the fastest growing roofing companies in the U.S.

Modern Exteriors is one of the fastest growing roofing companies in the country. Our team thrives in a unique environment that balances a genuinely fun and laid-back atmosphere with an incredibly high-energy, motivated drive. We believe in working hard and celebrating our wins, fostering a culture where everyone feels empowered to contribute their best in a supportive, yet dynamic, setting.

We’re seeking driven, high-energy individuals to join our Entry Level Sales Team (full-time). No prior experience is necessary! You must have personal and reliable transportation. We provide comprehensive, paid training designed to build your sales, communication, and leadership skills. This role offers the opportunity to earn excellent compensation and establish a foundation for a long-term career.

Why Join Modern Exteriors?

  • Earning Potential – $75K-$100K+ (Base salary + Uncapped Commission)
  • Paid Training – Develop valuable sales and communication skills that will benefit you for a lifetime.
  • Career Growth – We provide a path to success. Many of our leaders started in this role.
  • Team Culture – Our team thrives in an environment that balances having fun and crushing goals.
  • Industry Recognition – Master Elite Certification by G.A.F.

What You'll Do:

  • Conduct door-to-door canvassing in designated neighborhoods to engage with homeowners to discuss their roofing needs.
  • Communicate the benefits of our free, no-obligation roof inspections and quotes to improve their home's value and protection.
  • Set inspection appointments for our Sales Reps.
  • Develop your expertise with hands-on training that develops top-tier communication and sales skills.
  • Track and report daily activities and appointments set.
  • Collaborate with team members and management to achieve overall sales goals.
  • Compete in fun challenges with your team while earning bonuses and incentives!

What We're Looking For:

  • No experience necessary – We love candidates who are eager to learn and grow!
  • Customer support and retail experience is a plus.
  • Positive & energetic personality
  • Coachability & motivation
  • Strong communication skills and a friendly, approachable demeanor.
  • Self-motivated with a desire to succeed.
  • Competitive mindset – If you love winning, you'll love it here!

Compensation & Benefits:

  • $25k Base Salary + Uncapped Commissions. (Average earnings: $75k-$100k)
  • Advancement Opportunities – Promotions are based on performance, not seniority.
  • Full Benefits Package – Health, Dental, Vision, 401 (k), Paid Holidays, free gym on site.
  • Professional Development – Ongoing sales & leadership training.

Apply Today – Your Career Starts Here!

Hiring Immediately – If you're ready to start your career, make great money, and have fun doing it, apply today! Join Modern Exteriors, and we’ll provide you with the foundation for all future career growth.

Pay: $75,000.00 - $125,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid training
  • Vision insurance

Work Location: In person 
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