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Entry Level Customer Support Jobs in Delaware (NOW HIRING)

Grotto Pizza

Customer Service Representative

Seaford, DE · On-site

$15 - $20.50/hr

Provide support services to co-workers as the flow of business dictates. * Perform other duties as ... Experience: Entry-level position. Age: Must be at least 16 years of age. Knowledge/Skills/Abilities:

Grotto Pizza

Customer Service Representative

Middletown, DE

$15 - $20.50/hr

Provide support services to co-workers as the flow of business dictates. * Perform other duties as ... Experience: Entry-level position. Age: Must be at least 16 years of age. Knowledge/Skills/Abilities:

Grotto Pizza

Customer Service Representative

Millsboro, DE · On-site

$14 - $19/hr

Provide support services to co-workers as the flow of business dictates. * Perform other duties as ... Experience: Entry-level position. Age: Must be at least 16 years of age. Knowledge/Skills/Abilities:

Grotto Pizza

Customer Service Representative

Lewes, DE

$16 - $21.50/hr

Provide support services to co-workers as the flow of business dictates. * Perform other duties as ... Experience: Entry-level position. Age: Must be at least 16 years of age. Knowledge/Skills/Abilities:

Grotto Pizza

Customer Service Representative

Millsboro, DE · On-site

$14 - $19/hr

Provide support services to co-workers as the flow of business dictates. * Perform other duties as ... Experience: Entry-level position. Age: Must be at least 16 years of age. Knowledge/Skills/Abilities:

Grotto Pizza

Customer Service Representative

Camden, DE · On-site

$16.25 - $22/hr

Provide support services to co-workers as the flow of business dictates. * Perform other duties as ... Experience: Entry-level position. Age: Must be at least 16 years of age. Knowledge/Skills/Abilities:

Grotto Pizza

Customer Service Representative

Seaford, DE · On-site

$15 - $20.50/hr

Provide support services to co-workers as the flow of business dictates. * Perform other duties as ... Experience: Entry-level position. Age: Must be at least 16 years of age. Knowledge/Skills/Abilities:

Grotto Pizza

Customer Service Representative

Newark, DE · On-site

$15.75 - $21.25/hr

Provide support services to co-workers as the flow of business dictates. * Perform other duties as ... Experience: Entry-level position. Age: Must be at least 16 years of age. Knowledge/Skills/Abilities:

Grotto Pizza

Customer Service Representative

Bethany Beach, DE · On-site

$15.75 - $21.50/hr

Provide support services to co-workers as the flow of business dictates. * Perform other duties as ... Experience: Entry-level position. Age: Must be at least 16 years of age. Knowledge/Skills/Abilities:

Grotto Pizza

Customer Service Representative

Dewey Beach, DE · On-site

$15.50 - $21/hr

Provide support services to co-workers as the flow of business dictates. * Perform other duties as ... Experience: Entry-level position. Age: Must be at least 16 years of age. Knowledge/Skills/Abilities:

Grotto Pizza

Customer Service Representative

Bethany Beach, DE · On-site

$15.75 - $21.50/hr

Provide support services to co-workers as the flow of business dictates. * Perform other duties as ... Experience: Entry-level position. Age: Must be at least 16 years of age. Knowledge/Skills/Abilities:

Grotto Pizza

Customer Service Representative

Wilmington, DE · On-site

$15.50 - $21/hr

Provide support services to co-workers as the flow of business dictates. * Perform other duties as ... Experience: Entry-level position. Age: Must be at least 16 years of age. Knowledge/Skills/Abilities:

Grotto Pizza

Customer Service Representative

Middletown, DE · On-site

$15 - $20.50/hr

Provide support services to co-workers as the flow of business dictates. * Perform other duties as ... Experience: Entry-level position. Age: Must be at least 16 years of age. Knowledge/Skills/Abilities:

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All JobsEntry Level Customer Support JobsEntry Level Customer Support Jobs in Delaware

Entry Level Customer Support information

What are the key skills and qualifications needed to thrive as an Entry Level Customer Support representative, and why are they important?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are entry level customer support jobs?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.
What are the most commonly searched types of Customer Support jobs in Delaware? The most popular types of Customer Support jobs in Delaware are:
What are popular job titles related to Entry Level Customer Support jobs in Delaware? For Entry Level Customer Support jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Support jobs in Delaware look for? The top searched job categories for Entry Level Customer Support jobs in Delaware are:
What cities in Delaware are hiring for Entry Level Customer Support jobs? Cities in Delaware with the most Entry Level Customer Support job openings:
Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Delaware as of June 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% In-person, and 4% Remote job distribution.
Customer Service Representative

Customer Service Representative

GROTTO PIZZA INC

Seaford, DE

$15 - $20.50/hr

Other

Posted 13 days ago

Grotto Pizza rating

5.0

Company rating: 5.0 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Description


To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel.


Essential Functions:

  • Answer all telephone calls immediately using the proper greeting.
  • Assist customers verbally in a friendly, helpful, professional manner, ensuring consistent customer satisfaction using the 10 Steps to Efficient Phone Service.
  • Clearly write down any customer orders using the proper notation and the appropriate order form and requesting all pertinent information.
  • Enter all take-out and delivery orders into the POS system accurately and completely.
  • Prepare any pizza boxes necessary for all take-out and delivery orders.
  • Knowledgeable on the Swirl Rewards program to sign-up guests.
  • Responsible for gelato presentation and appearance.
  • Clean, stock, and sanitize the take-out and/or delivery area and all related equipment.
  • Know and uphold proper safe food handling, safety, and sanitation standards when preparing and serving food.
  • Maintain an accurate record of all cash register transactions including securing cash, processing credit card receipts, and entering tips.
  • Assist in the training of new employees.
  • Provide support services to co-workers as the flow of business dictates.
  • Perform other duties as assigned by the supervisor or manager including store specific opening, closing and side work procedures.

Requirements


Education: Some secondary education.

Experience: Entry-level position.

Age: Must be at least 16 years of age.


Knowledge/Skills/Abilities:

  • Excellent verbal communication and interpersonal skills.
  • Ability to speak English fluently.
  • Ability to remain calm under pressure and to perform in a stressful environment.
  • Excellent organizational and time-management skills.
  • Ability to accurately, quickly, and simultaneously perform multiple tasks.
  • Basic computer operating skills.
  • Ability to quickly and accurately count money and give correct change.
  • Strong math and excellent money handling skills.
  • Stamina to stand up to 5 hours at a time.
  • Ability to lift, bend, and stoop. Strength to frequently lift and carry up to 10 lbs.
  • Ability to read.
  • Ability to understand and implement written and verbal instruction.
  • Basic knowledge of food safety and sanitation issues.
  • Ability to use a standard business telephone in a professional manner.
  • Ability to work in a fast-paced environment. Knowledge of Grotto Pizza menu, policies, preparation, and presentation standards.

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