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Entry Level Customer Support Jobs in Kentucky (NOW HIRING)

Xcel Management Inc

Be Seen First

CSR - Customer Service Rep

Louisville, KY · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

Xcel Management Inc

Be Seen First

CSR - Customer Service Rep

Louisville, KY · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

HRS Talent Solutions

Customer Service Assistant

Louisville, KY · On-site

$16.50 - $22.75/hr

About the job Customer Service Assistant Customer Service Assistant Entry-Level Customer Support & Service Coordination Role About the Role We are currently hiring for a Customer Service Assistant ...

Surge Staffing

Bilingual Talent Advisor

Lexington, KY · On-site

$22 - $24/hr

Considerations will be made immediately. Entry Level Customer Service Representative/Sales ***This ... Perform a variety of administrative tasks that support the overall mission of quality performance.

Surge Staffing

Bilingual Talent Advisor

Lexington, KY · On-site

$22 - $24/hr

Considerations will be made immediately. Entry Level Customer Service Representative/Sales ***This ... Perform a variety of administrative tasks that support the overall mission of quality performance.

Surge Staffing

Talent Advisor

Richmond, KY · On-site

$20 - $24/hr

Considerations will be made immediately. Entry Level Customer Service Representative/Sales PRIMARY ... Perform a variety of administrative tasks that support the overall mission of quality performance.

Surge Staffing

Talent Advisor

Richmond, KY · On-site

$20 - $24/hr

Considerations will be made immediately. Entry Level Customer Service Representative/Sales PRIMARY ... Perform a variety of administrative tasks that support the overall mission of quality performance.

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All JobsCustomer Support JobsEntry Level Customer Support JobsEntry Level Customer Support Jobs in Kentucky

Entry Level Customer Support information

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.
What are the most commonly searched types of Customer Support jobs in Kentucky? The most popular types of Customer Support jobs in Kentucky are:
What are popular job titles related to Entry Level Customer Support jobs in Kentucky? For Entry Level Customer Support jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Support jobs in Kentucky look for? The top searched job categories for Entry Level Customer Support jobs in Kentucky are:
What cities in Kentucky are hiring for Entry Level Customer Support jobs? Cities in Kentucky with the most Entry Level Customer Support job openings:
Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Kentucky as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Customer Service Associate

Lexington Management Solutions

Lexington, KY • On-site

$14.25 - $19.75/hr

Full-time

Re-posted 6 days ago

Job description

Company Description
Job Description
Lexington Management Solutions is currently looking for an entry level individual with a customer service background to fill an Entry Level Customer Service Associate position on behalf of our client in Lexington. For this position, our client has found that candidates who have worked in retail, restaurant, hospitality or customer service industries excel as they have the people skills to provide the "personal touch" that the company is known for. This company specializes in areas of customer renewal, customer retention and customer acquisition.
This firm is the leader in the marketing industry and specializes in tailoring customer service to the character of the client and company culture. Representing some of the largest companies in North America, it is a priority for our client to provide the best customer service with high professionalism and to maintain and build quality relationships. This Entry Level Customer Service position is full-time and involves in-person interaction with customers.
This firm prides themselves on their competitive, but extremely friendly and family-oriented work environment. Their culture promotes constant personal and professional growth, based on principles of respect, trust and challenge. They are now striving to train the most capable and skilled individuals to help acquire new clients, grow into new markets and develop new campaigns. They provide full training and career advancement in this globally expanding industry.
Due to recent expansion, our client is willing to train a highly motivated individual for management, customer service and lead generation opportunities, but they must be willing to train in an entry level position. This Entry Level Customer Service opening is ideal for college graduates or professionals with customer service experience looking for a career change because this is an entry level position in a brand new industry.
Tasks of the Entry Level Customer Service Position:
  • Approach customers and understand how needs can be met by products and services offered
  • Provide exceptional customer service and consultation advice
  • Facilitate administrative tasks and customer scheduling
  • Additional customer support related tasks as required

Qualifications
Requirements of the Entry Level Customer Service Position
  • Experience in customer service and associated fields
  • Ability to adapt to a variety of people
  • Winning attitude and dedication to ensuring customer satisfaction
  • Positive attitude and ability to work well within a team environment
  • Background in Retail or Restaurant
  • Leadership skills
  • Local to the office area

Local applicants only. We are looking to hire & train asap. Must be able to start work within 1-2 weeks of employment offer acceptance.
Additional Information
All your information will be kept confidential according to EEO guidelines.

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