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Remote Customer Support Jobs in Kentucky (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Lexington, KY · On-site +1

$17 - $22.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Liveops

Remote Customer Service Agent

Louisville, KY · Remote

$15 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Bowling Green, KY · Remote

$15.25 - $20.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Owensboro, KY · Remote

$15.25 - $20.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Lexington, KY · Remote

$15.50 - $20.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Richmond, KY · Remote

$14.25 - $19.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

shentel

Customer Service Representative

West Van Lear, KY · Remote

$15.50 - $21.25/hr

Shentel is hiring a Remote Customer Service Representative to join our call center team to support our growing business. You must reside in Virginia, West Virginia, Maryland, Pennsylvania, Ohio ...

McQuade Organization

... Support: Answer questions, address concerns, and ensure each client has a smooth and positive ... great customer service -Has strong communication skills (we'll help you improve even more) -Is ...

McQuade Organization

... Support: Answer questions, address concerns, and ensure each client has a smooth and positive ... great customer service -Has strong communication skills (we'll help you improve even more) -Is ...

McQuade Organization

... Support: Answer questions, address concerns, and ensure each client has a smooth and positive ... great customer service -Has strong communication skills (we'll help you improve even more) -Is ...

McQuade Organization

... Support: Answer questions, address concerns, and ensure each client has a smooth and positive ... great customer service -Has strong communication skills (we'll help you improve even more) -Is ...

McQuade Organization

... Support: Answer questions, address concerns, and ensure each client has a smooth and positive ... great customer service -Has strong communication skills (we'll help you improve even more) -Is ...

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All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Kentucky

Remote Customer Support information

See Kentucky salary details

$9

$20

$49

How much do remote customer support jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote customer support in Kentucky is $20.12, according to ZipRecruiter salary data. Most workers in this role earn between $10.43 and $22.98 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the key skills and qualifications needed to thrive as a Remote Customer Support professional, and why are they important?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support representative differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is a Remote Customer Support job?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.
What are the most commonly searched types of Customer Support jobs in Kentucky? The most popular types of Customer Support jobs in Kentucky are:
What are popular job titles related to Remote Customer Support jobs in Kentucky? For Remote Customer Support jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support jobs in Kentucky look for? The top searched job categories for Remote Customer Support jobs in Kentucky are:
What cities in Kentucky are hiring for Remote Customer Support jobs? Cities in Kentucky with the most Remote Customer Support job openings:
Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Kentucky as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $41,860 per year, or $20.1 per hour.
Remote Customer Support Associate - Online

Remote Customer Support Associate - Online

Globe Life American Income Division

Richmond, KY • On-site, Remote

$13.50 - $18.50/hr

Full-time

Medical, Life, Retirement

Posted 7 days ago

Job description

Now Hiring: Remote Client Representatives (U.S. Residents Only)
Location: 100% Remote
Step into a career built on stability, service, and long-term opportunity. Since 1951, we have proudly supported working-class families by providing life, accident, and supplemental health benefits to members of labor unions, credit unions, associations, and their families.
As part of a growing, mission-driven organization, we are seeking motivated, relationship-focused individuals who enjoy helping others and building meaningful client connections through secure Zoom virtual appointments from home.
This is an excellent opportunity for individuals seeking a flexible remote career with professional growth, mentorship, and long-term earning potential.
About Us
  • Proud parent company: Globe Life
  • Essential business with 20%+ growth last year, even during challenging economic conditions
  • Serving clients throughout the United States and Canada
  • Mission-focused organization dedicated to protecting working families
Requirements • Responsibilities • Rewards
🌎 100% Remote Work
Work from home with flexibility, structure, and ongoing support in a fully virtual environment.
💰 Weekly Pay + Performance Bonuses
Earn reliable weekly income with additional incentives tied to consistency, growth, and performance.
📈 Long-Term Growth Potential
Build residual income opportunities through ongoing client relationships and renewals.
♥ Comprehensive Benefits
  • Health insurance reimbursement program
  • Company-supported life insurance coverage
  • Retirement planning options
📚 Full Training & Mentorship
No prior insurance experience required. We provide professional training, mentorship, and leadership development for coachable, motivated individuals.
⏰ Flexible Scheduling
Create a personalized schedule while maintaining clear expectations and growth opportunities.
Key Responsibilities
  • Conduct virtual client consultations through Zoom and phone communication
  • Build and maintain long-term client relationships
  • Assist clients with benefit information, coverage questions, and policy support
  • Deliver professional, solution-focused customer service
  • Maintain accurate communication and follow-up records
  • Participate in ongoing training and professional development sessions
What We're Looking For
Successful candidates typically demonstrate:
  • Clear and professional communication skills
  • Basic computer proficiency and comfort with Zoom-based meetings
  • Strong work ethic and commitment to client service
  • Positive, outgoing, and professional attitude
  • Effective time management and ability to work independently
  • Adaptability and willingness to learn

Leadership or management experience is helpful, but not required.
Why Join AO?
AO is built on mentorship, stability, flexibility, and purpose. We believe in supporting individuals who are motivated to grow professionally while making a meaningful difference in the lives of families nationwide.
Here, your effort is recognized, your growth is supported, and your success has no ceiling.
Interview Process
All interviews are conducted through Zoom video conferencing to provide a convenient, professional, and streamlined experience for all applicants.
Take the Next Step
If you're looking for a stable, rewarding work-from-home opportunity with long-term growth potential, we encourage you to apply today.
👉 Join AO and become part of a legacy dedicated to protecting families and building futures-generation after generation.

Apply