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Remote Phone Operator Jobs in Kentucky (NOW HIRING)

Schulte Companies

Remote Staff Accountant

Louisville, KY · On-site +1

$50K - $66K/yr

We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations ... The hiring process may consist of a phone interview, manager(s) interview, drug screen, background ...

Schulte

Remote Staff Accountant

Louisville, KY · On-site +1

$52K - $69K/yr

We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations ... The hiring process may consist of a phone interview, manager(s) interview, drug screen, background ...

Schulte Companies

Remote Staff Accountant

Louisville, KY · On-site +1

$50K - $66K/yr

We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations ... The hiring process may consist of a phone interview, manager(s) interview, drug screen, background ...

Deloitte

Epic Denials Management Operator

Louisville, KY · Remote

$17.25 - $23/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... and phone calls to gather necessary information to understand denial reasons and root causes.

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All JobsPhone Operator JobsRemote Phone Operator JobsRemote Phone Operator Jobs in Kentucky

Remote Phone Operator information

See Kentucky salary details

$7

$15

$21

How much do remote phone operator jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for remote phone operator in Kentucky is $15.51, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $16.92 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are the most commonly searched types of Phone Operator jobs in Kentucky?

The most popular types of Phone Operator jobs in Kentucky are:

What are popular job titles related to Remote Phone Operator jobs in Kentucky?

For Remote Phone Operator jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Remote Phone Operator jobs in Kentucky look for?

The top searched job categories for Remote Phone Operator jobs in Kentucky are:

What cities in Kentucky are hiring for Remote Phone Operator jobs?

Cities in Kentucky with the most Remote Phone Operator job openings:

Remote Phone Operator jobs near you
Infographic showing various Remote Phone Operator job openings in Kentucky as of August 2026, with employment types broken down into 77% Full Time, and 23% Temporary. Highlights an 100% Remote job distribution, with an average salary of $32,264 per year, or $15.5 per hour.

Remote Client Success Representative (Growth & Leadership Track)

Globe Life American Income Division

Louisville, KY • On-site, Remote

Full-time

Medical, Life

Posted 11 days ago

Job description

Remote Client Success Representative (Growth & Leadership Track)
Company: AO (American Income Division)
Work Arrangement: 100% Remote (U.S. Residents Only)Build Your Career From Anywhere
100% Remote | Flexible Schedule | Career Growth
Are you looking for a remote career where your success is determined by your ambition, commitment, and willingness to learn-not simply your previous experience?
AO is seeking motivated, people-focused professionals to join our growing team as Remote Client Success Representatives. This fully remote opportunity allows you to develop valuable professional skills, build meaningful client relationships, and advance into leadership through mentorship and performance.
Whether you're beginning your career, changing industries, or bringing experience in customer service, healthcare, retail, hospitality, education, or sales, we'll provide the training, coaching, and ongoing support you need to succeed.
No prior insurance experience is required.About AO
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, AO is committed to helping families protect their financial future while investing in the long-term success of our representatives through mentorship, professional development, and performance-based advancement.
Since 2020, we've operated in a fully remote environment, providing our team members with the flexibility to work from anywhere while staying connected through industry-leading technology, virtual collaboration, and ongoing training.What You'll Do
As a Remote Client Success Representative, you'll work with clients who have requested information regarding their available benefits while delivering outstanding service throughout the client experience.Client Success Responsibilities
  • Meet with clients virtually through Zoom and scheduled phone appointments
  • Build long-term client relationships through exceptional service and communication
  • Answer questions regarding available benefit programs and coverage options
  • Educate clients so they can make informed decisions
  • Assist clients with applications, enrollments, and policy updates
  • Maintain accurate client records and follow-up communications
  • Provide ongoing support throughout the client experience
Professional Development
  • Participate in structured virtual training and mentorship
  • Strengthen communication, leadership, and relationship-building skills
  • Learn industry products, systems, and best practices
  • Collaborate with a supportive remote team
  • Participate in leadership development opportunities designed to help you grow professionally
What We Offer🏡 100% Remote Work
  • Work from anywhere within the United States
  • Flexible scheduling after training
  • No commuting
  • Modern virtual work environment
  • Healthy work-life balance
📚 Training & Mentorship
  • Comprehensive onboarding
  • Weekly virtual coaching
  • One-on-one mentorship
  • Leadership development programs
  • Ongoing professional growth opportunities
💰 Weekly Pay & Performance Incentives
  • Weekly performance-based compensation
  • Performance bonuses
  • Recognition programs
  • Leadership advancement opportunities
🌟 Benefits & Perks
Eligible representatives may have access to:
  • Medical reimbursement program
  • Company-supported life insurance
  • Residual income opportunities
  • Union-supported work environment
  • Leadership conferences and professional development events
  • Company-sponsored incentive travel
  • Industry-leading virtual technology and collaboration tools
Who We're Looking For
Successful candidates typically demonstrate:
  • Excellent communication and active listening skills
  • Positive attitude and professional demeanor
  • Strong relationship-building abilities
  • Self-motivation and accountability
  • Strong organizational and problem-solving skills
  • Ability to work independently in a remote environment
  • Adaptability and a willingness to learn
  • Commitment to delivering exceptional client experiences
Helpful Experience (Not Required)
Experience in any of the following areas is beneficial:
  • Customer Service
  • Client Relations
  • Retail
  • Hospitality
  • Healthcare
  • Sales
  • Administrative Support
  • Call Center Operations
  • Education

No prior insurance experience is required. We provide comprehensive training and mentorship for motivated individuals who are ready to build a rewarding long-term career.Why Join AO?
At AO, we believe careers should provide more than a paycheck-they should offer purpose, flexibility, professional development, and opportunities for long-term success.
When you join AO, you'll have the opportunity to:
  • Build a rewarding remote career with long-term growth potential
  • Learn from experienced mentors and leaders
  • Advance based on performance-not seniority
  • Develop transferable communication and leadership skills
  • Work in a collaborative, supportive virtual environment
  • Help working families better understand and access valuable benefits
Minimum Requirements
Applicants must:
  • Be at least 18 years of age
  • Be legally authorized to work in the United States
  • Be physically located within the United States
  • Have access to a computer or laptop
  • Maintain a reliable high-speed internet connection
  • Have webcam and microphone capability
  • Maintain a quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with a member of our hiring team.
All interviews are conducted virtually through Zoom for convenience and accessibility.Ready to Build Your Future?
If you're ready to build a flexible remote career where your growth is supported, your achievements are recognized, and your success is determined by your effort, we'd love to hear from you.
Apply today and begin building a rewarding career with AO.Work From Home. Build Relationships. Grow Your Career. 🚀

Apply