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Entry Level Customer Support Jobs in Mobile, AL (NOW HIRING)

Fastenal

Customer Supply Chain Support

Pascagoula, MS · On-site

Customer Supply Chain Support 3412 Main St, Moss Point, MS 39563 MS033 In Plant Store Full-time ... This is an entry level position where you will build a foundation of experience in customer ...

GAT Airline Ground Support

Customer Service Agent

Mobile, AL · On-site

$15.50 - $20.50/hr

Customer Service Agent As a customer service agent you are the first impression of a passengers ... Possess entry-level computer skills * Occasionally lift bags or items weighing between 50 and 70 ...

Nexera

Entry Level Remote Sales Role

Mobile, AL · Remote

$1.5K - $5.3K/wk

We provide full training and licensing support. Why recent grads choose this over a traditional job ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

Diakon Logistics

Dispatcher - Theodore

Theodore, AL · On-site

$18 - $20/hr

... from entry-level roles to management positions through comprehensive training and mentorship ... Provide responsive customer support by taking calls and developing solutions to address potential ...

Diakon Logistics

Dispatcher - Theodore

Theodore, AL · On-site

... from entry-level roles to management positions through comprehensive training and mentorship ... Provide responsive customer support by taking calls and developing solutions to address potential ...

Diakon Logistics

Dispatcher - Theodore

Theodore, AL · On-site

$18 - $20/hr

... from entry-level roles to management positions through comprehensive training and mentorship ... Provide responsive customer support by taking calls and developing solutions to address potential ...

Diakon Logistics

Dispatcher - Theodore

Theodore, AL · On-site

$18 - $20/hr

... from entry-level roles to management positions through comprehensive training and mentorship ... Provide responsive customer support by taking calls and developing solutions to address potential ...

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All JobsCustomer Support JobsEntry Level Customer Support JobsEntry Level Customer Support Jobs in Mobile, AL

Entry Level Customer Support information

See Mobile, AL salary details

$10

$20

$30

How much do entry level customer support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for entry level customer support in Mobile, AL is $20.78, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.
What are the most commonly searched types of Customer Support jobs in Mobile, AL? The most popular types of Customer Support jobs in Mobile, AL are:
What are popular job titles related to Entry Level Customer Support jobs in Mobile, AL? For Entry Level Customer Support jobs in Mobile, AL, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Support jobs in Mobile, AL look for? The top searched job categories for Entry Level Customer Support jobs in Mobile, AL are:
Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Mobile, AL as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $43,222 per year, or $20.8 per hour.

Customer Support Specialist // On Site // Saraland, AL.

K&R Staffing HR Consulting LLC

Saraland, AL

Full-time

Posted 12 days ago

Job description

\n <\/head>\n \n Customer Support Specialist (Entry\-Level)
<\/h1>\n
\n *This is NOT a remote position \- must report to the office in Saraland, Alabama Monday\- Friday. <\/b>\n <\/div>Full\-Time | Paid Training | Fast\-Paced Office Environment
<\/h3>

Are you someone who enjoys helping people, staying busy, and working in a professional office environment? We're looking for a dependable, friendly, and detail\-oriented Customer Support Specialist<\/b> to join our growing team!
<\/p>

This is an excellent opportunity for someone with customer service, retail, receptionist, office, banking, hospitality, or call center experience who is looking to build a long\-term career. Industry experience is not required-we're willing to train the right person!<\/b>
<\/p>What You'll Do
<\/h2>\n

    \n
  • Answer a high volume of inbound customer calls professionally and efficiently
    <\/li>\n
  • Assist customers with questions regarding products, services, and orders
    <\/li>\n
  • Process customer orders accurately
    <\/li>\n
  • Update customer accounts and information in the system
    <\/li>\n
  • Resolve customer concerns with professionalism and a positive attitude
    <\/li>\n
  • Provide exceptional customer service on every interaction
    <\/li>\n
  • Perform accurate data entry and maintain customer records
    <\/li>\n
  • Work closely with other departments to ensure customer satisfaction
    <\/li>\n
  • Handle multiple tasks while maintaining attention to detail
    <\/li>\n
  • Support daily office operations as needed
    <\/li>\n <\/ul>\n
    \n
    \n <\/div><\/span>
    Requirements<\/h3>We're Looking For Someone Who:
    <\/h2>\n
      \n
    • Has excellent communication and customer service skills
      <\/li>\n
    • Can type 30+ WPM
      <\/li>\n
    • Enjoys talking with people and helping solve problems
      <\/li>\n
    • Can multitask in a fast\-paced office environment
      <\/li>\n
    • Has strong computer and typing skills
      <\/li>\n
    • Is dependable, organized, and detail\-oriented
      <\/li>\n
    • Maintains a positive attitude and professional demeanor
      <\/li>\n
    • Learns quickly and works well as part of a team
      <\/li>\n <\/ul>Preferred Experience
      <\/h2>

      Experience in any of the following is a plus:
      <\/p>\n

        \n
      • Customer Service
        <\/li>\n
      • Receptionist
        <\/li>\n
      • Administrative Assistant
        <\/li>\n
      • Office Assistant
        <\/li>\n
      • Retail Sales
        <\/li>\n
      • Banking or Teller Experience
        <\/li>\n
      • Call Center
        <\/li>\n
      • Front Desk
        <\/li>\n
      • Hospitality
        <\/li>\n
      • Order Entry
        <\/li>\n
      • Data Entry
        <\/li>\n
      • Office Administration
        <\/li>\n <\/ul>

        No industry experience? No problem! We provide training for motivated candidates who have strong customer service skills and a willingness to learn.<\/b>
        <\/p>\n

        \n
        \n <\/div><\/span>
        Benefits<\/h3>\n
          \n
        • Full\-time, stable employment
          <\/li>\n
        • Paid training
          <\/li>\n
        • Supportive team environment
          <\/li>\n
        • Opportunity for growth and advancement
          <\/li>\n
        • Professional office setting
          <\/li>\n
        • Monday\-Friday schedule
          <\/li>\n
        • Competitive pay
          <\/li>\n
        • Benefits available
          <\/li>\n <\/ul>

          If you're looking for a career with a company that values customer service, teamwork, and professional growth, we'd love to hear from you. Apply today!
          <\/p>\n

          \n
          \n <\/div><\/span>
          \n <\/body>\n<\/html>

Apply