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Entry Level Customer Support Jobs in Mobile, AL (NOW HIRING)

GAT Airline Ground Support

Customer Service Agent

Mobile, AL · On-site

$15.50 - $20.50/hr

Customer Service Agent As a customer service agent you are the first impression of a passengers ... Possess entry-level computer skills * Occasionally lift bags or items weighing between 50 and 70 ...

Nexera

Entry Level Remote Sales Role

Mobile, AL · Remote

$1.5K - $5.3K/wk

We provide full training and licensing support. Why recent grads choose this over a traditional job ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

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All JobsCustomer Support JobsEntry Level Customer Support JobsEntry Level Customer Support Jobs in Mobile, AL

Entry Level Customer Support information

See Mobile, AL salary details

$10

$20

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How much do entry level customer support jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for entry level customer support in Mobile, AL is $20.78, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.12 per hour, depending on experience, location, and employer.

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are the most commonly searched types of Customer Support jobs in Mobile, AL?

The most popular types of Customer Support jobs in Mobile, AL are:

What are popular job titles related to Entry Level Customer Support jobs in Mobile, AL?

For Entry Level Customer Support jobs in Mobile, AL, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Support jobs in Mobile, AL look for?

The top searched job categories for Entry Level Customer Support jobs in Mobile, AL are:

Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Mobile, AL as of September 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $43,222 per year, or $20.8 per hour.

Customer Service Specialist

Saraland, AL • On-site

K&R Staffing HR Consulting LLC
Recruiting and Staffing Services
Learn more about K&R Staffing HR Consulting LLCexternal

$14.50 - $19.25/hr

Full-time

Posted 12 days ago

Job description

\n <\/head>\n \n \n Customer Support Specialist - Entry Level\n
<\/h3>\n

Saraland, AL | Full\-Time | Monday-Friday | In\-Office Only<\/b>\n
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? THIS IS NOT A REMOTE POSITION.<\/b> This role requires you to work in our Saraland, Alabama office Monday through Friday.<\/b> Candidates must be able to reliably commute to Saraland.\n
<\/p>\n

Paid Training | Full\-Time | Great Company | Growth Opportunities<\/b>\n
<\/p>\n

Are you friendly, dependable, and enjoy helping people? We're looking for an Entry\-Level Customer Support Specialist<\/b> to join our team!\n
<\/p>\n

No industry experience is required. If you have experience in customer service, retail, hospitality, reception, banking, call centers, or office support<\/b>, we'd love to hear from you. We will train the right person!<\/b>\n
<\/p>\n What You'll Do\n
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    \n
  • Answer incoming customer calls and assist with questions\n
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  • Process customer orders accurately\n
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  • Update customer accounts and information\n
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  • Resolve customer concerns in a professional, positive manner\n
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  • Enter information accurately into the computer system\n
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  • Work with other departments to help customers\n
    <\/li>\n
  • Handle multiple tasks in a busy office environment\n
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  • Support daily office operations as needed\n
    <\/li>\n <\/ul>\n
    \n
    \n <\/div>\n <\/span>\n
    \n \n Requirements<\/h3>\n We're Looking For Someone Who:\n
    <\/h2>\n
      \n
    • Has excellent communication and customer service skills\n
      <\/li>\n
    • Can type 30+ WPM\n
      <\/li>\n
    • Enjoys talking with people and helping solve problems\n
      <\/li>\n
    • Can multitask in a fast\-paced office environment\n
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    • Has strong computer and typing skills\n
      <\/li>\n
    • Is dependable, organized, and detail\-oriented\n
      <\/li>\n
    • Maintains a positive attitude and professional demeanor\n
      <\/li>\n
    • Learns quickly and works well as part of a team\n
      <\/li>\n <\/ul>\n Preferred Experience\n
      <\/h2>\n

      Experience in any of the following is a plus:\n
      <\/p>\n

        \n
      • Customer Service\n
        <\/li>\n
      • Receptionist\n
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      • Administrative Assistant\n
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      • Office Assistant\n
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      • Retail Sales\n
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      • Banking or Teller Experience\n
        <\/li>\n
      • Call Center\n
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      • Front Desk\n
        <\/li>\n
      • Hospitality\n
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      • Order Entry\n
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      • Data Entry\n
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      • Office Administration\n
        <\/li>\n <\/ul>\n
        \n
        \n <\/div>\n <\/span>\n
        \n \n Benefits<\/h3>\n
          \n
        • Full\-time, stable employment\n
          <\/li>\n
        • Paid training\n
          <\/li>\n
        • Supportive team environment\n
          <\/li>\n
        • Opportunity for growth and advancement\n
          <\/li>\n
        • Professional office setting\n
          <\/li>\n
        • Monday\-Friday schedule\n
          <\/li>\n
        • Competitive pay\n
          <\/li>\n
        • Benefits available\n
          <\/li>\n <\/ul>\n

          If you're looking for a career with a company that values customer service, teamwork, and professional growth, we'd love to hear from you. Apply today!\n
          <\/p>\n

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          \n <\/div>\n <\/span>\n
          \n <\/body>\n<\/html>

Apply