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Entry Level Csr Jobs in Mobile, AL (NOW HIRING)

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Entry Level Csr information

See Mobile, AL salary details

$8

$17

$24

How much do entry level csr jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for entry level csr in Mobile, AL is $17.05, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.99 per hour, depending on experience, location, and employer.

What does an entry level CSR do?

An entry level Customer Service Representative (CSR) is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle incoming calls, emails, or chats from customers, document interactions, and escalate issues as needed. Entry level CSRs are expected to maintain a positive attitude, work efficiently, and follow company policies to ensure customer satisfaction and support business operations.

What are some common challenges faced by entry-level customer service representatives and how can they be managed?

Entry-level Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning company systems quickly. To manage these challenges, it's important to stay organized, actively listen to customers, and seek guidance from more experienced team members. Many companies provide structured training and continuous support, so taking advantage of these resources can help new CSRs build confidence and develop effective problem-solving skills.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is common. Patience, active listening, and a positive attitude are important soft skills that help build rapport with customers. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What is the difference between Entry Level Csr vs Customer Service Representative?

AspectEntry Level CsrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCommon in retail, telecom, hospitalityWidespread across various industries including retail, finance, healthcare
Search & Comparison IntentEntry level roles, beginner customer support jobsExperienced roles, career progression in customer service

Both roles focus on customer interaction, but Entry Level Csr typically refers to initial support positions requiring minimal experience, while Customer Service Representative can include more experienced roles with additional responsibilities. Understanding these differences helps job seekers target the right positions based on their experience level.

How to get into entry level customer service with no experience?

Entry level customer service positions often require minimal experience and focus on strong communication, problem-solving, and a positive attitude. Candidates can improve their chances by highlighting transferable skills, gaining familiarity with customer service tools like CRM software, and demonstrating a willingness to learn during interviews.

What are the most commonly searched types of Csr jobs in Mobile, AL?

The most popular types of Csr jobs in Mobile, AL are:

What cities near Mobile, AL are hiring for Entry Level Csr jobs?

Cities near Mobile, AL with the most Entry Level Csr job openings:

Infographic showing various Entry Level Csr job openings in Mobile, AL as of August 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $38,798 per year, or $18.7 per hour.

Customer Service Representative

Automation Personnel Services

Fairhope, AL • On-site

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.


Job description

CUSTOMER CARE REPRESENTATIVE
Automation Personnel Services is seeking a highly motivated and detail-oriented Customer Service Representative to support all areas of a fast-paced customer service call center, located in Fairhope, AL. This role is responsible for handling customer inquiries, processing claims accurately and providing exceptional service in every interaction. The ideal candidate is professional, dependable, and enjoys working with people while maintaining a strong focus on accuracy, problem-solving, and efficiency. This position also plays a key role in assisting with the training and onboarding of new customer service representatives.
 
Pay Rate
$16.00 per hour 
 
Schedule and Hours  
Monday through Friday, 9:00 am to 6:00 pm
 
Customer Service Representative Duties and Responsibilities
• Assist with all areas of customer service, including incoming phone calls, processing orders, invoicing, and claims.
• Handle any escalated customer service claims from our customers.
• Learn and maintain product knowledge.
• Train new customer service representatives
 
Customer Service Representative Qualifications and Requirements
• Experience working in a customer service position.
• Excellent data entry skills, 10 key.
• Attention to detail.
• Good phone etiquette.
• Strong verbal and written communication skills.
• Must be prompt and reliable.
• Must be self-motivated and a team player.
• Computer literacy skills.
• Background in claims handling
 
Job Type  
Full-time, Temporary to Hire
 
Benefits  
• Weekly Pay 
• Medical, dental, vision, short-term disability, and life insurance 
• 40 Hours Service Bonus after 1 year of continuous service and 1500 hours 
• 6 paid Holidays after 1 year of continuous service and 1500 hours 
 
401(k) Retirement Plan 
Automation Personnel Services is the only staffing agency specializing in manufacturing and industrial roles that offers 401(k) matching to all eligible contingent and temporary associates. 
 
Click Apply Now to submit your application or call us at 251.414.7227 to learn more. You can also apply in person at our office located at  
 
Bonus Opportunity! 
We are also offering a $50.00 referral bonus. Both employee and referral must stay on assignment for 30 days to receive the payout.

Automation Personnel Services logo

About Automation Personnel Services

Sourced by ZipRecruiter

Automation Personnel Services is an award-winning staffing agency with more than 30 years of experience in manufacturing and light-industrial staffing. Automation Personnel Services is the winner of the ClearlyRated® Best of Staffing Talent Award in 2019-2022, and the ClearlyRated® Best of Staffing Client Award for seven straight years, 2016-2022. Automation Personnel Services is also the recipient of the Safety Standard of Excellence Award by the American Staffing Association.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Birmingham, AL, US

Year founded

1990

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