Entry Level Customer Support Jobs in Alberta (NOW HIRING)

Actalent is in search of entry level sales candidates to join the team in Calgary!

Actalent connects passion with purpose. Our talent solutions and services capabilities drive results and provide the expertise to help our customers achieve more. Every day, our experts around the globe are making an impact. We’re supporting critical initiatives in engineering and sciences that advance how companies serve the world. As a recruiter, you are responsible for identifying, interviewing and presenting qualified candidates for our client’s open engineering and sciences roles.

The job:

This individual will start in a recruiter position where they will learn about clients, the recruitment process and the industry. Once they are able to grasp an understanding of our industry and the services we offer to our clients, we will coach and develop them into the Account Manager position (promotional opportunity). 

In the recruiter position you will: 

• Be responsible for filling certain positions with a specified time period
• Be reviewing resumes, interviewing candidates, qualifying the position accurately, preparing candidates for their interviews with clients, maintaining relationships with the candidates throughout the recruitment process
• Be offered a base salary and uncapped commissions

In the account manager position you will: 

• Be responsible for winning new accounts, expanding existing accounts, and providing exceptional service to all active and prospective customers
• Prospect, cold call and establish a list of target accounts by using all available internal and external resources
• Set and conduct well-prepared face-to-face and virtual meetings with decision makers, get results by asking appropriate questions that qualify business and take advantage of opportunities to create value and meet client needs
• Maximize profitability by effectively negotiating bill rates and terms
• Follow a disciplined sales operating rhythm within the CRM (Connected) to drive business development, increase future value proposition, and ensure effective execution
• Ensure that client needs are met by taking thorough requirements, prioritizing the requirements, and seeking feedback on our performance
• Communicate account knowledge to team members (recruiters, field support, sales, director) in office meetings
• Work directly with recruiting and customer support to ensure that the clients’ hiring needs and the contract employees’ payroll expectations are met

Let’s talk money and perks!

Actalent offers a base salary of $55,000 - $60,000 to start, plus unlimited earning potential through commissions after your training period. After 1 year of successful performance, your base salary will increase to $70,000 - $75,000. Strong performance and consistent results are rewarded with accelerated compensation growth. Additional considerations: 

• Healthcare benefits
• Dental, Vision & RRSP
• Cell phone allowance
• Employee discounts
• Tuition reimbursement program
• Student loan debt management with CommonBond
• Performance-based incentives:
  • Quarterly bonuses
  • All-expense paid annual trips for top performers
  • Company-funded investment plan

The Culture:

We are a diverse and inclusive team who push ourselves and those around us to develop personally and professionally. At Actalent, you can expect a dynamic and competitive work environment. Actalent promotes almost exclusively from within; the majority of people who start as a recruiter develop into advanced recruiting or sales career paths. As an Actalent employee, you will have the opportunity to support the communities we serve by volunteering and partnering with various philanthropic and diverse organizations.

The Training:

To ensure your success, you will take part in a comprehensive training program, surrounded by a positive and supportive culture that encourages everyone to help develop themselves and others. Our robust and structured training program consists of role-plays, job shadows and teach-backs to create comradery and ensure you become a subject matter expert within your industry. No previous industry experience required! Throughout your career at Actalent, you will engage in both formal and informal mentorship programs to progress toward your personal goals. At Actalent, we provide continued education and training throughout your career.

Why Actalent?

Actalent connects passion with purpose. Our engineering and sciences, services and talent solutions capabilities drive results and provide the expertise to help our customers achieve more. Every day, our experts around the globe are making an impact. We’re supporting critical initiatives in engineering and sciences that advance how companies serve the world. Actalent is an operating company of Allegis Group, the global leader in talent solutions. The Actalent experience is one of high standards for professional and personal growth, integrity and inclusivity. Everyone has ownership in the Actalent culture. We ask each member of our team to help us build our culture by:

• Bringing their best selves to work every day in terms of caring, competitive spirit and character
• Leading by example and working with purpose and pride
• Committing to fostering an inclusive and safe environment where everyone can be their authentic selves

Candidates who qualify and are interested, please attach a resume to apply.