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Remote Customer Support Jobs in Alberta (NOW HIRING)

Wing Assistant

GTM Sales

Calgary, AB · Remote

... support, customer support, sales support, recruiting support, operations support, and other ... Educate prospects who may not have considered remote assistants, virtual assistants, offshore ...

New

Fullscript

Senior Support Enablement Specialist

Calgary, AB · Remote

CA$60K - CA$85K/yr

Develop training deliverables and internal communications for our customer support teams to educate ... Remote-first flexibility to work where you work best, with Ottawa, Toronto, Kelowna, or Calgary ...

Weir Group

Senior Account Manager

Calgary, AB · On-site +1

... customer support. You'll work with purpose, learn every day and help shape a more sustainable ... Regular travel is expected, including visits to remote sites and training sessions across Canada ...

Weir Group

Senior Account Manager

Fort Mcmurray, AB · On-site +1

... customer support. You'll work with purpose, learn every day and help shape a more sustainable ... Regular travel is expected, including visits to remote sites and training sessions across Canada ...

Weir

Senior Account Manager

Fort Mcmurray, AB · On-site +1

... customer support. You'll work with purpose, learn every day and help shape a more sustainable ... Regular travel is expected, including visits to remote sites and training sessions across Canada ...

Weir

Senior Account Manager

Calgary, AB · On-site +1

... customer support. You'll work with purpose, learn every day and help shape a more sustainable ... Regular travel is expected, including visits to remote sites and training sessions across Canada ...

Dexterra Group

Maintain accurate and insightful updates in our CRM to support forecasting, reporting, and pipeline ... Remote work model. * Supportive team environment with room to grow together. * Employee Referral ...

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All JobsRemote Customer Support JobsRemote Customer Support Jobs in Alberta

Remote Customer Support information

See Alberta salary details

$11

$17

$34

How much do remote customer support jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for remote customer support in Alberta is $17.10, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $15.87 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the key skills and qualifications needed to thrive as a Remote Customer Support professional, and why are they important?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support representative differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is a Remote Customer Support job?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.
What are the most commonly searched types of Customer Support jobs in Alberta? The most popular types of Customer Support jobs in Alberta are:
What job categories do people searching Remote Customer Support jobs in Alberta look for? The top searched job categories for Remote Customer Support jobs in Alberta are:
What cities in Alberta are hiring for Remote Customer Support jobs? Cities in Alberta with the most Remote Customer Support job openings:
Remote Customer Support jobs near you

Remote Customer Support & Client Relations Representative RM

AO National Globe Life

Leduc, AB • Remote

Other

Posted 20 days ago

Job description

Helping Families. Building Careers. We are hiring individuals passionate about making a difference while building a rewarding remote career.
Do you enjoy talking to people/ build client relationships?
This is a full-time remote role for someone looking to start working from home immediately. The role primarily involves connecting with potential clients, explaining our suite of products, and managing the sales process. Daily tasks include making outbound calls, responding to client inquiries, providing information, and closing sales. The role also involves maintaining and updating client records to ensure compliance with industry regulations.
Qualifications
Strong communication and interpersonal skills
Sales experience or a background in customer service
Ability to work independently and manage time effectively
High level of organization and attention to detail
Ability to adapt to a fast-paced, changing environment
High school diploma or equivalent education.
Previous experience in the sales industry is advantageous but not required Compensation:
Above average income ($65-$85K + in first year)
Bonuses
Residual Income
Trip Incentives Office:
You will work from home and connect with clients across the provinces via the Zoom Platform.
Required Laptop or Computer, Cell Phone, Strong Internet and Quiet Place to Work We need to bring more team members on board to help our operation in this expansion and to service our clients properly. Interviews are starting this week! **Note: You must be legally eligible to work in Canada and live in BC, AB, SK, MB, ON, NL in Canada

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