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Remote Customer Support Jobs in Calgary, AB (NOW HIRING)

Globe Life Insurance

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Remote Customer Sales and Support Representative (Entry-Level)

Calgary, AB · Remote

CA$60K - CA$80K/yr

Remote Customer Sales and Support Representative (Entry-Level) 100% Remote | United States & Canada | Full-Time | No Cold Calling Build a Future You're Excited About Some opportunities simply offer a ...

Cayenta

(Remote) Support Analyst

Calgary, AB · Remote

Resolve customer issues in a timely and thorough manner, ensuring a high level of customer ... Monitor the support queue, take ownership of new tickets, and reassign as needed * Collaborate with ...

Wing Assistant

GTM Sales

Calgary, AB · Remote

... support, customer support, sales support, recruiting support, operations support, and other ... Educate prospects who may not have considered remote assistants, virtual assistants, offshore ...

Fullscript

Senior Support Enablement Specialist

Calgary, AB · Remote

CA$60K - CA$85K/yr

Develop training deliverables and internal communications for our customer support teams to educate ... Remote-first flexibility to work where you work best, with Ottawa, Toronto, Kelowna, or Calgary ...

EventMobi

Account Manager - Canada Remote

Calgary, AB · Remote

Effectively communicate and collaborate with the Customer Success &Support teams to ensure client ... REMOTE WORKSPACE REQUIREMENTS: * You have a safe, comfortable, and ergonomic workspace and working ...

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Remote Customer Support information

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the key skills and qualifications needed to thrive as a Remote Customer Support professional, and why are they important?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support representative differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is a Remote Customer Support job?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.
What are the most commonly searched types of Customer Support jobs in Calgary, AB? The most popular types of Customer Support jobs in Calgary, AB are:
What are popular job titles related to Remote Customer Support jobs in Calgary, AB? For Remote Customer Support jobs in Calgary, AB, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support jobs in Calgary, AB look for? The top searched job categories for Remote Customer Support jobs in Calgary, AB are:
What cities near Calgary, AB are hiring for Remote Customer Support jobs? Cities near Calgary, AB with the most Remote Customer Support job openings:
Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Calgary, AB as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.
Remote Customer Sales and Support Representative (Entry-Level)

Remote Customer Sales and Support Representative (Entry-Level)

Globe Life Insurance

Calgary, AB • Remote

CA$60K - CA$80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Globe Life Insurance rating

7.6

Company rating: 7.6 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

190th of 281 rated insurance

Job description

Remote Customer Sales and Support Representative (Entry-Level)

100% Remote | United States & Canada | Full-Time | No Cold Calling

Build a Future You're Excited About

Some opportunities simply offer a paycheck. Others give you the chance to develop new skills, gain confidence, and create a career with room to grow.

At AO Globe Life, we're looking for motivated individuals who are ready to take that next step. Whether you're starting your career, changing directions, or searching for a role that offers flexibility and professional growth, we'll provide the training, mentorship, and support to help you succeed.

You don't need years of experience to make an impact. You simply need a willingness to learn, a positive attitude, and a genuine desire to help people.

What You'll Be Doing

As a Remote Customer Sales and Support Representative, you'll connect with individuals who have requested information about their available benefit options. Through scheduled virtual appointments, you'll educate clients, answer questions, and guide them through the enrollment process while providing exceptional customer service.

Your responsibilities include:

  • Meet with clients through scheduled virtual appointments
  • Understand each client's needs and recommend suitable benefit options
  • Clearly explain products, services, and available coverage
  • Support clients throughout the application and enrollment process
  • Build positive relationships through professional customer service
  • Participate in ongoing virtual training and coaching sessions


What You'll Receive

We believe success starts with the right support.

As part of our team, you'll have access to:

  • 100% remote work
  • Qualified leads provided - no cold calling
  • Comprehensive training with one-on-one mentorship
  • Weekly commission-based compensation
  • No cap on earning potential based on performance
  • Flexible full-time schedule
  • Clear advancement opportunities into leadership roles
  • A supportive and collaborative virtual team


We're Looking For Someone Who

  • Communicates clearly and professionally
  • Enjoys helping others and building relationships
  • Is motivated, dependable, and coachable
  • Can stay organized while working remotely
  • Brings a positive attitude and strong work ethic
  • Has experience in customer service, retail, hospitality, sales, or is excited to begin a new career (experience is welcomed but not required)


Why AO Globe Life?

We're committed to helping families understand their benefit options while creating opportunities for people to build careers they can be proud of.

Here, your growth isn't limited by your previous experience. It's shaped by your willingness to learn, your dedication, and the effort you bring each day. With ongoing mentorship, professional development, and performance-based advancement opportunities, you'll have the chance to create a future that's both rewarding and flexible.

Apply Today

If you're ready to build valuable skills, work from home, and be part of a team that invests in your success, we encourage you to apply.

Qualified applicants who move forward in the hiring process may be contacted by a member of our recruiting team. Please monitor your email, voicemail, and spam folder for updates after submitting your application.

What Globe Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Globe Life logo

About Globe Life

Sourced by ZipRecruiter

Our Actions Today have a lasting impact on Tomorrow. Therefore, We aim to inspire everyone in our network to help Make Tomorrow Better. At Globe Life, We empower our Customers by offering products that help secure their Financial Future and Protect them from the unexpected. We give our Employees the chance to give back, Support Initiatives with a Service First Mindset, and Promote from within.

Industry

Insurance services and insurance agencies and brokerages

Company size

1,001 - 5,000 Employees

Headquarters location

McKinney, TX, US

View All Globe Life Jobs