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Remote Customer Support Jobs in Calgary, AB (NOW HIRING)

EventMobi

Account Manager - Canada Remote

Calgary, AB · Remote

  • Medical

  • Dental

  • Life

Effectively communicate and collaborate with the Customer Success &Support teams to ensure client ... REMOTE WORKSPACE REQUIREMENTS: * You have a safe, comfortable, and ergonomic workspace and working ...

EventMobi

Account Manager - Canada Remote

Calgary, AB · Remote

CA$105K/yr

  • Medical

  • Dental

  • Life

Effectively communicate and collaborate with the Customer Success & Support teams to ensure client ... REMOTE WORKSPACE REQUIREMENTS: * You have a safe, comfortable, and ergonomic workspace and working ...

Cayenta

(Remote) Application Consultant

Calgary, AB · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Application Consultant role is project driven and will support a wide array of services for our Install Base customers. This remote role welcomes candidates anywhere in Canada and the US. Travel ...

RhythmQ

Account Executive (Remote, Canada)

Calgary, AB · Remote

CA$80K - CA$100K/yr

At RhythmQ, we're changing how organizations interact with their customers by deploying uniquely ... Build tools and resources that support prospects through each stage of their buying journey. 30 ...

RhythmQ

Account Executive (Remote, Canada)

Calgary, AB · Remote

$80K - $100K/yr

At RhythmQ, we're changing how organizations interact with their customers by deploying uniquely ... Build tools and resources that support prospects through each stage of their buying journey. 30 ...

Clio

Senior Manager, Customer Success Applications

Calgary, AB · On-site +1

CA$155K - CA$232K/yr

  • Medical

  • Dental

  • Vision

We're also open to remote candidates across Canada. What your team does: The CS Platforms team ... We own the platforms that power Customer Success, Support, and Professional Services, and we build ...

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Showing results 41-60

All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Calgary, AB

Remote Customer Support information

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

Who is the best company to work for remotely?

The best company for remote customer support jobs varies based on individual preferences, but many well-known companies like Amazon, Apple, and Dell offer remote support roles with flexible schedules and comprehensive training. Job seekers should consider company reputation, work environment, and opportunities for growth when choosing an employer.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.
What are popular job titles related to Remote Customer Support jobs in Calgary, AB? For Remote Customer Support jobs in Calgary, AB, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support jobs in Calgary, AB look for? The top searched job categories for Remote Customer Support jobs in Calgary, AB are:
What cities near Calgary, AB are hiring for Remote Customer Support jobs? Cities near Calgary, AB with the most Remote Customer Support job openings:
Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Calgary, AB as of August 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 100% Remote job distribution.

Social Media Specialist, North America (Remote)

Rivalry

Calgary, AB • Remote

Full-time

Re-posted 26 days ago

Job description

Description
Reporting to: Global Head of Social & Content
Working closely with: Marketing, Customer Support
Regions: North America focused (Global perspective)

TL/DR:
Seeking a social media marketer to execute on strategies that will drive Rivalry’s presence and overall consumer engagement on multiple platforms. 
You will be the brand steward of Rivalry’s voice on social, collaborating with internal and external partners to craft content that supports Marketing priorities and Social team goals. 
You will be tasked with manning our brand social media profiles and generating new, innovative ideas to increase reach and drive engagement. 
You should be obsessed with social media and influencer marketing, the gaming and entertainment industry, as well as fully immersed in internet culture on the daily. 
We’re looking for people to join a fun team and love what they do – if that sounds like you, then we’d love to hear from you.

The nitty-gritty:
  • Management of Rivalry Global Brand social channels, strategy and execution - source and publish relevant and compelling content to support the editorial and goals of Rivalry 
  • Create outbound content and creative assets across channels ensuring content represents Rivalry’s social brand voice and tone
  • Write punchy, witty and compelling social copy, platform specific (including engagement/replies to community)
  • Manage content calendar, weekly production, scheduling and publishing for all brand channels
  • Social listening and reporting for channels, providing insights to optimize content
  • Develop and execute engaging social campaigns that support team priorities, informed by channel best practices, and impact overarching goals
  • Actively test, optimize and evolve social strategy and content across channels, surfacing key insights 
  • Ideate and execute new creative ways to use social platforms, on existing or opportune platforms
  • Continuously brainstorm and develop new and innovative content ideas


Your stats:
  • 3-5 years of experience in social media (ideally brand-side)
  • Educational background in Marketing, Business, Communications or related field
  • Adobe suite skills (graphic design, editing video, creating gifs, memes, images, etc.)
  • Experience and/or knowledge of social publishing, listening and analytics tools
  • Have comprehensive understanding of eSports, gaming and internet culture
  • Creative, proactive and driven
  • A good communicator, both verbally and in writing
  • Extremely organized and relish in working under pressure for deadlines and managing multiple projects at the same time
  • Great attention to detail and willing to learn/develop new skills
  • Flexible to work outside of standard working hours when required
  • Ability to cover tournaments and travel if needed
  • Quick turnaround time - agility along with creativity is key for social media, keeping up with trends and inserting ourselves into relevant conversations in a timely manner