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Remote Virtual Receptionist Jobs in Alberta (NOW HIRING)

Litco Law

Client Solutions Receptionist

Calgary, AB · On-site +1

The Client Solutions Receptionist team is responsible for making that first connection with potential clients and ensuring that every interaction with us is positive right from day one. * Answer all ...

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Remote Virtual Receptionist information

What is a remote virtual receptionist?

A remote virtual receptionist is a professional who manages calls, schedules appointments, and performs administrative tasks for businesses from a remote location, rather than working on-site. They typically handle tasks such as answering phones, taking messages, forwarding calls, and providing customer service. This role enables businesses to have reliable front desk support without the need for a physical receptionist in the office. Virtual receptionists often use specialized software and communication tools to perform their duties efficiently. They are commonly hired by small businesses, medical practices, law firms, and other organizations seeking flexible and cost-effective administrative support.

What are the key skills and qualifications needed to thrive as a remote virtual receptionist?

To thrive as a Remote Virtual Receptionist, you need excellent communication skills, attention to detail, and experience with administrative tasks, often supported by a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and CRM tools is typically required. Outstanding organizational skills, professionalism, and the ability to multitask set top performers apart in this role. These skills ensure efficient client interactions, accurate information handling, and smooth daily operations in a remote environment.

What are some common challenges faced by remote virtual receptionists and how can they be addressed?

Remote virtual receptionists often face challenges such as managing multiple clients' expectations, handling high call volumes, and maintaining clear communication without in-person cues. Staying organized with digital tools, following detailed scripts or guidelines, and regularly coordinating with client teams can help overcome these obstacles. Additionally, establishing a quiet and professional home workspace and participating in ongoing training ensures consistent, high-quality service.

What is the difference between Remote Virtual Receptionist vs Remote Customer Service Representative?

AspectRemote Virtual ReceptionistRemote Customer Service Representative
CredentialsBasic computer skills, communication skillsCustomer service training, communication skills
Work EnvironmentHome office, client officesHome office, call centers
Industry UsageAdministrative support, front desk dutiesCustomer support, sales, technical support
Common Search IntentScheduling, answering calls, front desk tasksHandling customer inquiries, troubleshooting

The Remote Virtual Receptionist primarily handles front desk tasks like answering calls and scheduling, while the Remote Customer Service Representative focuses on assisting customers with inquiries and support. Both roles require strong communication skills and can be performed remotely, but they serve different functions within a business.

What are popular job titles related to Remote Virtual Receptionist jobs in Alberta?

For Remote Virtual Receptionist jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Remote Virtual Receptionist jobs in Alberta look for?

The top searched job categories for Remote Virtual Receptionist jobs in Alberta are:

What cities in Alberta are hiring for Remote Virtual Receptionist jobs?

Cities in Alberta with the most Remote Virtual Receptionist job openings:

Remote Virtual Receptionist jobs near you
Infographic showing various Remote Virtual Receptionist job openings in Alberta as of August 2026, with employment types broken down into 81% Full Time, 16% Part Time, and 3% Contract. Highlights an 52% Physical, 2% Hybrid, and 46% Remote job distribution.

Client Solutions Receptionist

Litco Law

Calgary, AB • On-site, Remote

Full-time

Medical, Dental, Vision, PTO

Posted 9 days ago

Job description

Who WeAre


At Litco Law, we are known for our extraordinary and unsurpassed firm culture - and for the people behind that culture.We'vebeen recognized as aCanadian Top Employerand as one ofCanada's Most Admired Corporate Culturesand know that this kind of success only happens when you have amazing people on your team who are passionate about their work, the company, and their clients.

By joining Litco Law, you will be part of an incredible team of passionate, purpose-driven people who believe in excellence and focus on doing their best work every day. Our core values guide everything we do and are reflected in how we interact with our clients, team members, and community.

Who YouAre

    • Have 0-2 years of experience in reception, administrative, hospitality, retail, customer service, or another client-facing role
    • Hold a high school diploma (required); post-secondary education in a related field is not required but considered an asset
    • Experience with case management systems such as Lead Docket or Filevine is considered an asset
    • Demonstrate strong proficiency with MS Suite applications (Word, Excel, Outlook, Teams, and PowerPoint)
    • Are fluent in English with strong written and verbal communication, excellent interpersonal skills, and sound judgement
    • Can maintain strict confidentiality and safeguard sensitive information
    • Work efficiently under pressure, adapting to changes and interruptions while meeting deadlines
    • Learn new systems quickly and apply them effectively
    • Have exceptional attention to detail and strong organizational skills, with a track record of responsiveness and meeting measurable outcomes
    • Are open to learning and receptive to constructive feedback
    • Are able to successfully pass a criminal and background record check

    HowYou'llMake a Difference

    Our clients are our number one priority at Litco Law, and we are always striving to find new ways to support their needs. The Client Solutions Receptionist team is responsible for making that first connection with potential clients and ensuring that every interaction with us is positive right from day one.


    • Answer all incoming calls promptly on a multi-line phone system so no call is missed
    • Triage inquiries and direct current clients and external partners to the correct desk
    • Field initial calls from potential clients, gathering basic demographic, injury, and incident details to route them appropriately
    • Support Client Solutions Specialists with calendar bookings and information gathering
    • Accurately log all incoming client calls in the firm's file management software, flagging issues or follow-ups for the team
    • Support other departments and team members with client communications and administrative tasks as needed
    • Help potential clients find a solution to their problem, even when it's not one the firm offers
    • Deliver exceptional client service on every call to build trust and confidence in the firm

    What We Offer
    At Litco Law, we know that a caring team is a team that is cared for. Just a few of theperksof joining our team include...

    • High-performance culture- You can be a dreamer, andyou'renot the only one. Thrive in our A-player community of high-achieving visionaries with a passion for finding ways to make a positive impact.
    • Learning and development opportunities- We will support and invest in your evolution and improvement because we believe that exceptional people crave the opportunity to grow.
    • Freedom and responsibility- We have a culture of freedom and responsibility, which means hiring talented people and then getting out of their way. We believe in trust and transparency, flexibility, recognition, and appreciation.
    • 100% company-funded benefits- The well-being of our team members always comes first. Dental, vision, employeeassistance, health spending account, you name it - we cover it.
    • In-house book club- We get paid to read! At Litco Law, we believe in rewarding our team members for investing time in their personal and professional development.
    • Flexibility- Yes, the rumours are true! We offer unlimited paid vacation and a hybrid model for working remotely and in-office.

    Check out our Careers websitehereto learn more.

    We Are Growing Fast. Join Us.
    Litco Lawprovidesa home for the mountain climbers, dreamers, and hardworking people who want to make a difference in the world. We offer multiple locations,state-of-the-arttechnology to support our clients and team members, and a workplace culture like no other. Join us today.

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