ZipRecruiter

Log In

2

Entry Level Customer Support Jobs in Edmonton, AB

Paylidify Canada

Be Seen First

Entry Level Sales Representative

Edmonton, AB · On-site

CA$4.0K - CA$8.0K/mo

You will work with our Sales team to find new customers that fit the Paylidify ecosystem. You will ... Develop your career in sales with mentorship and support from the sales leadership team

Skechers

Retail Key Holder

Edmonton, AB

CA$20.76/hr

Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations. * Sales and Goals : Actively contribute to achieving store and ...

Skechers

Retail Key Holder

Edmonton, AB

Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations. * Sales and Goals : Actively contribute to achieving store and ...

Federal Signal

Mechanical Assembler

Nisku, AB

... support hydraulic assembly and testing activities as an asset based on experience and training. The position may be filled at an entrylevel or experienced level and offers opportunities for skill ...

Lordco Parts Ltd.

Cashier

Edmonton, AB · On-site

$16.75/hr

Edmonton, AB Are you ready to kickstart your career with an amazing full-time, entry-level job ... Start your career in customer service and grow with us today! We got you covered! Our employees are ...

next page

Showing results 1-20

All JobsCustomer Support JobsEntry Level Customer Support JobsEntry Level Customer Support Jobs in Edmonton, AB

Entry Level Customer Support information

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.
What are the most commonly searched types of Customer Support jobs in Edmonton, AB? The most popular types of Customer Support jobs in Edmonton, AB are:
What are popular job titles related to Entry Level Customer Support jobs in Edmonton, AB? For Entry Level Customer Support jobs in Edmonton, AB, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Support jobs in Edmonton, AB look for? The top searched job categories for Entry Level Customer Support jobs in Edmonton, AB are:
Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Edmonton, AB as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Customer Service Representative - UniFirst Canada

Unifirst

Edmonton, AB

Full-time

Medical, Life, Retirement, PTO

Posted 15 days ago

UniFirst rating

6.5

Company rating: 6.5 out of 10

Based on 133 frontline employees who took The Breakroom Quiz

145th of 250 rated facilities management

Job description

Where will a UniFirst Career take you?
As an industry leader in the rental, lease and sale of uniforms and facility services products, UniFirst Corporation has grown to become one of the largest companies in the garment services industry.
UniFirst is recognized on the Forbes "Platinum 400 - Best Big Companies" List. With over 14,000 employee Team Partners and more than 250 facilities throughout the United States, Canada, Mexico and Europe, you are never just a number when you work for UniFirst. What sets us apart from all other companies is that we still function as a family run business. When you work for UniFirst, you're family!
UniFirst Corporation has a strong history of promoting from within. In fact, most of UniFirst's Senior Managers have come from within the Company. Opportunities are endless for those individuals who possess a strong work ethic, a commitment to quality, and above all else, a passion for delivering quality customer service, both internally and externally.
Our culture is what makes UniFirst an organization that stands out from the rest. Are you interested in loving your job? Find out just how far a career with UniFirst can take you.
Are you a "people person" who loves delivering outstanding customer service?
We are currently seeking an entry level CUSTOMER SERVICE REPRESENTATIVE to:
Handle telephone inquires and taking orders over the phone
Data entry
Provide inside support to sales representatives
Help resolve any customer issues regarding their account
Process credits and exchanges
Collection of Accounts Receivables
Receive "walk-in" customers, i.e. show samples, measure, take orders
Assist in various telemarketing projects
The chosen individual will posses strong interpersonal skills and have a professional and pleasant telephone manner. The successful candidate is a strong team player and capable of working independently. He/she enjoys dealing with people and resolving problems. Experience on an AS400 system with some PC exposure is a definite asset.
UniFirst offers a Fleet of Benefits, 50 to be exact!
RRSP with Company Match
Profit Sharing
Health Insurance
Employee Assistance Program
Life Insurance
Supplemental Life Insurance
Long Term Disability
Vacation
Sick Time
Paid Holidays
Direct Payroll Deposit
Tuition Reimbursement
30% Employee Discount
Employee Referral Program

High School Diploma or equivalent experience 
Microsoft Office (Word, Excel) 
Data Entry 

What UniFirst employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

UniFirst logo

About UniFirst

Sourced by ZipRecruiter

The year was 1936 and Aldo Croatti had a vision: to serve the men and women who put in a hard day’s work. He founded a laundry business to clean clothes of factory workers and others in the heavy-soil business. With UniFirst, he created an entirely new concept: uniform rental services. This business concept gained popularity because it delivered on a key customer need: helping businesses work safer and smarter while presenting a better business image. Aldo’s vision spurred the growth of an entire industry. Since then, UniFirst has evolved into a leader in the uniform rental services industry. With headquarters located in Wilmington, MA, UniFirst operates 260-plus facilities throughout North and Central America and Europe. We serve over 300,000 customers and outfit over 2 million workers across a variety of industries—from automotive to transportation and warehousing, construction, and everything in between. We proudly serve nearly half of Fortune 500 companies and their hardworking employees.

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

Wilmington, MA, US

Year founded

1936

View All UniFirst Jobs

Apply