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Entry Level Customer Support Jobs in Edmonton, AB

The Acquisition Group

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Full Time Sales Associate

Sherwood Park, AB · On-site

CA$600/wk

... and support you need to build a rewarding career in sales. Whether you're starting your first ... Understand customers' needs and recommend TELUS home and connectivity solutions. * Build lasting ...

Sysco

Sales Consultant Trainee

Edmonton, AB · On-site

Purpose The Sales Consultant Trainee is an entry-level sales position focused on developing ... Collaborate with internal teams (e.g., operations, credit, marketing) to support customer needs.

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Entry Level Customer Support information

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are the most commonly searched types of Customer Support jobs in Edmonton, AB?

The most popular types of Customer Support jobs in Edmonton, AB are:

What are popular job titles related to Entry Level Customer Support jobs in Edmonton, AB?

For Entry Level Customer Support jobs in Edmonton, AB, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Support jobs in Edmonton, AB look for?

The top searched job categories for Entry Level Customer Support jobs in Edmonton, AB are:

Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Edmonton, AB as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution.

Business Development Representative

Bunzl Canada Inc.

Edmonton, AB • On-site

Full-time

Posted 16 days ago

Job description

We are excited to hire an Entry Level Business Development Representative with a focus on Industrial Warehouse and Packaging Supplies.  This is a full-time position with exceptional benefits and an opportunity to become an important part of our rapidly growing global company.  This is a perfect position for someone who wants to grow and learn to manage both simple and complex sales.  The role of the Business Development Representative is just as the title states which is to build and execute a plan to grow and develop profitable new business within your territory.  This position is supported with a comprehensive on boarding, training and mentoring program designed to help you make an immediate impact on developing and growing profitable sales.

Responsibilities:

You will work towards growing sales and gross margins in your territory by:

  • Identifying, Qualifying and Selling products and innovative solutions to new customers.
  • Introducing and selling products and innovative solutions to current customers.
  • Introducing and selling product categories to current customers who purchase elsewhere.
  • Replacing competitive products of non-preferred vendors with preferred vendor products.
  • Upselling current customers to new services that provide solutions and improve the customers business.
  • Introducing and implementing new services that help improve our customers experience with Bunzl Industrial

Requirements:

  • A college or University degree or diploma
  • 1-3 years of successful account sales/management experience.
  • Effectively deliver both verbal and written communication
  • An aptitude for organization and time management
  • Strong selling skills
  • Self starter yet open to collaborating with a strong team.
  • Previous experience managing clients within the industrial and packaging industries will be considered an asset

 About us 

Bunzl Canada Inc. (bunzlcanada.ca) provides the food and retail packaging, cleaning and hygiene products and equipment, safety and industrial supplies which keep over 58,000 Canadian businesses running optimally, every day. We bring our customers the advantage of global sourcing, product innovation and national scale combined with responsive local service and deep category expertise. Bunzl Canada is a certified Great Place to Work®. We are committed to creating an inclusive, equitable and positive working environment for all employees so that they experience a strong sense of belonging, while developing individually and professionally. Bunzl Canada is an operating company of Bunzl plc (BNZL.L), a FTSE100 company listed on the London Stock Exchange. With 27,000 employees in over 30 countries, our global presence spans the Americas, Europe, Asia Pacific, and the UK and Ireland. At Bunzl, you’ll find Unlimited Potential… Your Career - - Our Future!