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Entry Level Customer Support Jobs in Edmonton, AB

Lordco Parts Ltd.

Delivery Driver

Edmonton, AB

$16.75/hr

Are you looking for a full-time, entry-level job close to home? A job that comes with a company car ... Start your career in customer service and grow with us today! We got you covered! Our employees are ...

Lordco Parts Ltd.

Warehouse Worker

Edmonton, AB

$17.45/hr

Edmonton, AB Are you looking for a full-time, entry-level job close to home? Are you someone who ... Start your career in customer service and grow with us today! We got you covered! Would you like to ...

Palmer Johnson

Service Assistant

Edmonton, AB · On-site

This is a great entry-level opportunity for someone who enjoys hands-on work, has mechanical ... As a Service Assistant, you'll support our service department by assisting with shop operations ...

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All JobsCustomer Support JobsEntry Level Customer Support JobsEntry Level Customer Support Jobs in Edmonton, AB

Entry Level Customer Support information

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.
What are the most commonly searched types of Customer Support jobs in Edmonton, AB? The most popular types of Customer Support jobs in Edmonton, AB are:
What are popular job titles related to Entry Level Customer Support jobs in Edmonton, AB? For Entry Level Customer Support jobs in Edmonton, AB, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Support jobs in Edmonton, AB look for? The top searched job categories for Entry Level Customer Support jobs in Edmonton, AB are:
Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Edmonton, AB as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Route Service Supervisor - UniFirst Canada

Unifirst

Edmonton, AB • On-site

Full-time

Medical, Life, Retirement, PTO

Re-posted 27 days ago

UniFirst rating

6.5

Company rating: 6.5 out of 10

Based on 133 frontline employees who took The Breakroom Quiz

145th of 251 rated facilities management

Job description

At UniFirst, we Always Deliver-for our customers and our people. As a Route Service Supervisor you'll lead and work alongside a team of Route Service Representatives who service a diverse portfolio of customers each day, from small family-owned businesses to large corporate locations. This is an entry-level supervisor opportunity designed for career-minded individuals eager to grow, develop leadership skills, and advance within a stable, customer-focused organization.
What Your Role Entails:

Oversee the training and development of a team of Route Service Representatives

Provide route coverage during Route Service Representative absences (e.g., illness or vacation), offering hands-on support while assessing performance and customer satisfaction and loyalty.
Respond to customer service requests in a timely and professional manner
Negotiate customer contract renewals
Build and maintain strong relationships with customers and team members
Collaborate closely with leadership and management to deliver best-in-class customer service and product programs
 

What You Bring to UniFirst

  • Driver's License & Safe Driving Record: Must be at least 21 years of age with a valid driver's license, a clean driving record, and reliable transportation. Must meet all Ministry of Transportation requirements.
  • Educational Requirements: High school diploma or CAEC is required.
  • Strong Customer Service Skills: Ability to work independently while maintaining a team-oriented mindset and providing excellent customer service.
  •  Results-Driven Leadership Mindset: A hands-on, relationship-focused supervisor who isn't afraid to roll up their sleeves to support the team and, most importantly, the customer.
  • Team Development & Coaching: Enjoys working closely with a team of Route Service Representatives, providing guidance, support, and mentorship as they grow in their roles.
  • Relevant Experience: Prior leadership, customer service, route sales, delivery, and/or entrepreneurial experience preferred.
  • Tech-Savvy: Comfortable using and learning new technologies to enhance operational efficiency and improve customer experience.
  • Physical Stamina: Capable of lifting, carrying, and pushing up to 50 lbs., with the ability to remain on your feet for extended periods.

You Will Benefit From:

  • Competitive Compensation: Competitive wages, RRSP with company match, profit sharing, health and life insurance, paid time off, employee discounts, tuition reimbursement, and more.
  • Training & Development: Formal training through our SCP program to set you up for success.
  • Career Development: Continuous training and growth opportunities
  • Company Culture: A supportive and inclusive workplace rooted in a strong sense of community
  • Stability & Work-Life Balance: Monday-Friday daytime schedule, no nights or weekends
  • Inclusive Culture: A diverse and inclusive work environment that values a variety of backgrounds and perspectives.

Join UniFirst for a Rewarding Career

At UniFirst, you'll find opportunities for advancement in a supportive and diverse environment. If you're ready to take on a dynamic, customer-focused role with plenty of room for growth, we'd love to hear from you!

About UniFirst

UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 16,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 - Best Big Companies" list.

What UniFirst employees say

Pay

Benefits

Hours and flexibility

Workplace

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About UniFirst

Sourced by ZipRecruiter

The year was 1936 and Aldo Croatti had a vision: to serve the men and women who put in a hard day’s work. He founded a laundry business to clean clothes of factory workers and others in the heavy-soil business. With UniFirst, he created an entirely new concept: uniform rental services. This business concept gained popularity because it delivered on a key customer need: helping businesses work safer and smarter while presenting a better business image. Aldo’s vision spurred the growth of an entire industry. Since then, UniFirst has evolved into a leader in the uniform rental services industry. With headquarters located in Wilmington, MA, UniFirst operates 260-plus facilities throughout North and Central America and Europe. We serve over 300,000 customers and outfit over 2 million workers across a variety of industries—from automotive to transportation and warehousing, construction, and everything in between. We proudly serve nearly half of Fortune 500 companies and their hardworking employees.

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

Wilmington, MA, US

Year founded

1936

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